HP Systems Insight Manager 5.2 Update 2 Technical Reference Guide

HP Service Essentials Remote Support Pack.............................................................................................496
Overview......................................................................................................................................496
Remote Support Software Manager.............................................................................................497
Remote Support tool..................................................................................................................497
Remote Support Common Components........................................................................................497
Open Service Event Manager....................................................................................................497
Using HP SIM with the Remote Support Pack.....................................................................................497
Viewing contract and warranty information.......................................................................................498
Introduction..............................................................................................................................498
Viewing contract and warranty information..................................................................................498
Collecting contract and warranty data.........................................................................................499
Viewing contract and warranty status...............................................................................................500
Overview................................................................................................................................500
System Information....................................................................................................................500
Contract..................................................................................................................................500
Warranty.................................................................................................................................501
Contract and warranty status types...................................................................................................501
Suspending or resuming contract and warranty data collection for a single system.................................502
Suspending or resuming contract and warranty data collection for multiple systems................................503
14 Reporting.............................................................................................505
HP Performance Management Pack reporting..........................................................................................505
System Information Reporting................................................................................................................505
Snapshot comparison..........................................................................................................................505
System reporting.................................................................................................................................506
Running an existing report in HTML format........................................................................................506
Selecting the sort order...................................................................................................................507
Viewing an existing report in XML format..........................................................................................507
Viewing an existing report in CSV format..........................................................................................507
Printing an existing report...............................................................................................................507
Command line interface.................................................................................................................507
Adding a report............................................................................................................................507
Adding a new report................................................................................................................508
Selecting the sort order..............................................................................................................510
Printing the report.....................................................................................................................510
Command line interface............................................................................................................510
Editing a report.............................................................................................................................510
Command line interface............................................................................................................511
Copying a report...........................................................................................................................511
Command line interface............................................................................................................512
Deleting a report...........................................................................................................................512
Showing SQL................................................................................................................................512
Reporting views.............................................................................................................................513
Database views........................................................................................................................513
R_ArrayControllers...............................................................................................................513
R_Batteries.........................................................................................................................514
R_CellularSysCell.................................................................................................................514
R_CellularSysParComplex.....................................................................................................514
R_CellularSysPartition...........................................................................................................515
R_CellularSysParIOChassis....................................................................................................515
R_ChangerDevices..............................................................................................................515
R_CPU...............................................................................................................................515
R_deviceLicenseInfo.............................................................................................................516
R_DIMMSlots......................................................................................................................517
R_EventSummary.................................................................................................................518
R_Fans...............................................................................................................................518
R_HPVMGuests...................................................................................................................518
R_InstalledBoards................................................................................................................519
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