HP Systems Insight Manager 5.3 with SP1 Installation and Configuration Guide for Microsoft Windows

3 Installing HP SIM on the Central Management Server
(CMS) for the first time
Preparing the system
These steps are for a clean installation of HP SIM on your Windows system. If a previous version of HP SIM
is installed on your system and you want to upgrade your data, see Chapter 8 “Upgrading HP Systems
Insight Manager” for more information.
This procedure verifies that your system meets the minimum requirements and prepares your system for
installation.
1. Install and configure the CMS. The procedure to complete this step is in this chapter.
2. Configure HP SIM for your environment. See Chapter 4 “Configuring HP SIM using the First Time
Wizard” or Chapter 5 “Configuring HP SIM using the Options menu” for the recommended tasks.
3. Install and configure the required Management Agents on the systems that are to be managed by the
CMS. This step is covered in the first section of Chapter 6 “Setting up and configuring managed
systems”.
4. Configure the remaining protocols for the managed systems. See Chapter 6 “Setting up and configuring
managed systems” for details.
NOTE: If you are installing HP SIM with a local SQL database on a Windows XP SP2 machine that is not
a member of a domain, Simple File Sharing is automatically disabled. The Simple File Sharing setting on
Windows XP Professional changes the way local users are authenticated.
Enabled = Guest only. Local users authenticate as Guest.
Disabled = Classic. Local users authenticate as themselves.
This setting is located in the Local Security Policy Editor under Start→Control Panel→Administrative
Tools→Local Security Policy. Select Security Settings→Local Policies→Security Options→Network
access: Sharing and security model for local accounts. This change is necessary for the database
install.
By default, Classic local, user authenticate as themselves. To enable Guest only, local user
authenticate as guest, select this option from the list and click Apply.
To verify and prepare your system, perform the following procedure:
1. Verify your system meets the minimum requirements. See “System requirements” for details.
2. Install the required Windows and Microsoft SQL Server Service Packs.
NOTE: If you are using a remote SQL database, leave the default as Master to insure that all necessary
databases are created with correct permissions.
3. Verify your system has at least one partition formatted for the NTFS file system, on which the HP SIM
server software is to be installed.
If this requirement is not yet met, create or format an NTFS partition for use by HP SIM.
4. If you already have HP Instant Support Enterprise Edition (ISEE) Windows Client software A.03.95 or
older, installed on your CMS, then you must decide whether you would prefer to keep the functionality
of ISEE or install HP Remote Support Pack. The two cannot run on the same CMS. HP Remote Support
Pack does provide Remote Monitoring for the same platforms as ISEE. However, only ISEE supports
proactive collection data. If you do wish to configure HP Remote Support Pack along with HP SIM 5.x,
then you must remove the ISEE client software first.
To remove ISEE, complete the following:
a. Select Start>Settings>Control Panel>Add/Remove Programs.
b. Select HP Instant Support Enterprise Edition Client from the list of installed programs, then
click Change/Remove.
5. Verify that Microsoft Access Data Components (MDAC) 2.7 Service Pack 1 or higher is installed.
Navigate to C: \Program Files\Common Files\System\Ado, and right-click the icon for the
Preparing the system 24