HP Systems Insight Manager 5.3 with SP1 Installation and Configuration Guide for Microsoft Windows

Table Of Contents
8 Upgrading HP Systems Insight Manager
This chapter provides the steps to upgrade HP SIM 5.1 and later. Before beginning the HP SIM upgrade,
verify that your user name and password to access to the database are valid.
1. Verify that HP SIM is running on the system.
2. If you have HP Instant Support Enterprise Edition (ISEE) Windows Client software A.03.95 or older,
installed on your CMS
AND
you wish to install HP Remote Support Pack along with HP SIM 5.x, you
must remove the ISEE client software first. To remove ISEE complete the following steps:
a. Select StartSettingsPanel Add/Remove Programs.
b. Select HP Instant Support Enterprise Edition Client from the list of installed programs, then
click Change/Remove.
3. If you have an Oracle database, after upgrading HP SIM do the following:
a. Stop HP SIM.
b. Search for a file named ojdbc14.jar in the [installdir]/lib and [installdir]/jboss/server/hpsim/lib
directories and remove it from any locations where it is found.
c. Download the new driver from the Oracle website at
http://www.oracle.com/technology/software/tech/java/sqlj_jdbc/index.html.
d. Copy the JDBC driver file (ojdbc14.jar) to the [installdir]/lib and
[installdir]/jboss/server/hpsim/lib directories.
4. Download the software, or install it from the HP Management DVD.
To download the software, see HP Systems Insight Manager website, and on the upper-left of the page
under HP management software, click Download. The HP SIM Download Page appears. Under HP
Systems Insight Manager and related components, select HP SIM-Windows>Download latest
version of HP SIM - Windows for a full product install.
To install the software from the HP Management DVD, place the DVD in the DVD-ROM drive. The DVD
has an autorun feature that launches a license agreement. Agree to the license agreement, and click
the Products tab. Click Install under HP SIM to launch the Installer. Or click the Products tab, click
Explore DVD, and then run setup.exe located at \HP SIM\win_ia32\ to launch the Installer.
The Welcome to the HP Systems Insight Manager Installer window appears. HP SIM examines
this system for local instances of Oracle, MSDE or SQL/SQL Server 2005 Express Edition.
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