HP Systems Insight Manager 7.0 Installation and Configuration Guide for Microsoft Windows

12.12.1.15 During the installation, the system reboots, and then the installation launches the
browser. Internet Explorer displays a message saying that it could not establish a
connection with the local host. The browser is being launched before the service
has had time to start.
Try to access the URL again by placing the cursor in the URL field and pressing the
Enter key. Keep trying until the application loads in the browser.
12.12.1.16 Global Unique Identifiers are the same for all systems when using Disk Imaging
software on servers.
Solution 1:
Procedure 25 The disk image has not been taken
1. Uninstall all Insight Management Agent from one of the systems.
2. Use the Disk Imaging software to copy the configuration from the system without
the Insight Management Agent installed.
3. Use the disk image to copy to the target systems.
4. Reinstall the HP Insight Management Agents on all the systems.
Solution 2:
If the disk image has already been deployed, perform the following to remove the
image from each target system.
• In NetWare:
The Globally Unique Identifier information is stored in a 16-byte file on the sys:\
system subdirectory of the NetWare server. This file is created and populated
with the Globally Unique Identifier when Systems Insight Manager performs an
SNMP SET command to the NetWare server.
To remove the permanence of the Globally Unique Identifier, delete the file
\system\cpqbssa.cfg in the NetWare SYS volume.
After the file is deleted, restart the Insight Management Agent and a new Globally
Unique Identifier is assigned by Systems Insight Manager when the system is
discovered.
• In Windows NT:
The Management Agents create the Globally Unique Identifier information in an
entry in the Windows NT registry.
To remove permanence of the Globally Unique Identifier, remove the entry:
HKEY_LOCAL_MACHINE\SOFTWARE\Compaq Insight Agent\hostGUID
After the entry is removed, restart the Insight Management Agent services. A new
Globally Unique Identifier is automatically generated.
• In UnixWare:
The Globally Unique Identifier information is stored in a file that is created and
populated with the Globally Unique Identifier when Systems Insight Manager
performs an SNMP SET command to the UnixWare server.
To remove the permanence of the Globally Unique Identifier, delete the following
file from the UnixWare system.
/var/spool/Compaq/foundation/registry/cpqhoguid.dat
After this file has been deleted, restart the Management Agents. A new Globally
Unique Identifier is assigned by Systems Insight Manager when the system is
discovered.
12.12.1.17 On a Windows XP SP2 machine, I receive an error message and the installation
does not complete.
80 Troubleshooting