HP Systems Insight Manager 7.1 Installation and Configuration Guide for HP-UX Abstract This document describes the installation and configuration of HP Systems Insight Manager. This document is intended for system administrators who plan to install and use HP SIM. Previous experience with Systems Insight Manager and an HP-UX operating system is helpful.
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Contents 1 Installation overview and requirements..........................................................5 Overview of first time install process............................................................................................5 Upgrade overview....................................................................................................................5 System requirements..................................................................................................................
8 Troubleshooting........................................................................................43 9 Support and other resources......................................................................46 Information to collect before contacting HP.................................................................................46 How to contact HP..................................................................................................................
1 Installation overview and requirements This chapter provides an overview of the HP Systems Insight Manager (HP SIM) installation process, and it identifies the system requirements for an HP-UX CMS, a managed system, and a network client. Overview of first time install process For a first-time installation of HP Systems Insight Manager on your CMS, perform these steps: 1. Install and configure the CMS.
Hardware • Any HP system (HP PA-RISC 2.0 or Integrity) server with a minimum of 2 GB RAM (3 GB for HP-UX 11i v3) • Any HP system with Oracle installed with a minimum of 4 GB RAM • Free disk space: ◦ 20 MB for CMS (/) ◦ 600 MB for the CMS and DTF agent (/opt) ◦ 500 MB minimum recommended for data (/var/opt) NOTE: The HP ProLiant ML/DL 100 series servers do not support HP Insight Remote Support Advanced.
• Mozilla Firefox 9.x • Mozilla Firefox 6.x • Mozilla Firefox 3.x Networking Properly configured and working DNS. NOTE: HP Integrity VMs do not support running an application at the same level as the host. NOTE: If you are running OpenView NNM or OpenView Operations on the same system, you must change the SNMP trap listening port in those products to make it function properly. For more information, see the OpenView product documentation in the Integrating Systems Insight Manager 6.
Procedure 2 Installing patches 1. 2. Create a /var/tmp/patches directory, and copy the downloaded patches into that directory. Execute: gunzip patch_file tar -xvf patch_file 3. Load the patches into /var/tmp/patches/depot: ./create_depot_hp-ux_11 4. Install the patches: swinstall -x autoreboot=true -s /var/tmp/patches/depot \* Only the applicable patch file sets are loaded. After the system reboots, continue with the installation.
• Windows managed systems: ◦ Windows Server 2008 Standard ◦ Windows Server 2008 Enterprise ◦ Windows Server 2008 Web Edition ◦ Windows Server 2008 R2 Enterprise, SP1 ◦ Windows Server 2008 R2 Standard, SP1 ◦ Windows Server 2008 R2 Datacenter, SP1 ◦ Window Web Servers 2008 R2 , SP1 ◦ Windows Small Business Server 2011 Standard ◦ Windows Small Business Server 2011 Essentials ◦ Windows HPC Server 2008 R2 ◦ Windows Server 2008 R2 Standard ◦ Windows Server 2008 R2 Standard, Server Core, S
◦ Windows Storage Server 2008 Standard (x64) ◦ Windows Storage Server 2008 Enterprise (x64) ◦ Windows Storage Server 2008 R2 Standard SP1 ◦ Windows Storage Server 2008 R2 Enterprise SP1 ◦ Windows Storage Server 2008 R2 Standard ◦ Windows Storage Server 2008 R2 Enterprise ◦ Windows Server 2003 R2 Standard ◦ Windows Server 2003 R2 Standard (x64) ◦ Windows Server 2003 R2 Standard SP2 ◦ Windows Server 2003 R2 Standard (x64) SP2 ◦ Windows Server 2003 R2 Enterprise ◦ Windows Server 2003
• • ◦ Windows Server 2003 Web Edition SP1 ◦ Windows Server 2003 Web Edition SP2 ◦ Windows 7 (Professional/Enterprise) ◦ Windows 7 (Professional/Enterprise) (x64) ◦ Windows Vista (Business/Enterprise) SP2 ◦ Windows Vista (Business/Enterprise) (x64) SP2 HP-UX and HP NonStop Kernel managed systems: ◦ HP-UX 11i v1 (11.11) ◦ HP-UX 11i v2 Update 2 (11.23 PI-PA) ◦ HP-UX 11i v3 (11.31 IA/PA) ◦ HP NonStop Kernel ◦ OpenVMS 8.3 ◦ OpenVMS 8.
• 12 ◦ Red Hat Enterprise Linux 5.7 IPF ◦ Red Hat Enterprise Linux 5.7 x86 ◦ Red Hat Enterprise Linux 5.7 AMD64/EM64T ◦ Red Hat Enterprise Linux 5.6 IPF ◦ Red Hat Enterprise Linux 5.6 x86 ◦ Red Hat Enterprise Linux 5.5 AMD64/EM64T ◦ Red Hat Enterprise Linux 5.5 IPF ◦ Red Hat Enterprise Linux 5.5 x86 ◦ Red Hat Enterprise Linux 5.5 AMD64/EM64T ◦ Red Hat Enterprise Linux 5.4 IPF ◦ Red Hat Enterprise Linux 5.4 x86 ◦ Red Hat Enterprise Linux 5.
• • ◦ VMWare ESX 4.0 Update 2 ◦ VMware ESX 4.1 Update 2 ◦ VMware ESX 4.1 Update 1 ◦ VMware ESXi 4.1 Update 2 ◦ VMware ESXi 4.1 Update 1 ◦ VMware ESX 4.0 Update 4 ◦ VMWare ESX 4.0 Update 3 ◦ VMware ESX 4.0 Update 2 ◦ VMWare ESXi 4.0 Update 4 ◦ VMWare ESXi 4.0 Update 3 ◦ VMware ESXi 4.
◦ • ◦ Solaris 10 Intel Platform ◦ Solaris 9 Intel Platform ◦ Solaris 8 Intel Platform IBM managed systems: ◦ AIX 6.1 ◦ AIX 5.3 Hardware • • • For Windows: ◦ Any HP ProLiant system ◦ Any HP Itanium-based system For HP-UX: ◦ Any HP PA-RISC system ◦ Any HP Itanium-based system For Linux: ◦ Any HP ProLiant system ◦ Any HP Itanium-based system Software This software is not required, but if you want improved management capabilities, HP recommends that you install it.
Required web browsers • For Windows: ◦ Microsoft Internet Explorer 9 (Compatibility mode) ◦ Microsoft Internet Explorer 8 ◦ Microsoft Internet Explorer 7 ◦ Mozilla Firefox 10.x ◦ Mozilla Firefox 9.x ◦ Mozilla Firefox 6.x ◦ Mozilla Firefox 3.x NOTE: 768. • • For optimum performance, the minimum resolution for the browser must be 1024 x For HP-UX: ◦ Mozilla Firefox 3.5 (3.5.09.00) ◦ Mozilla Firefox 3.6 For Linux: ◦ Mozilla Firefox 10.x ◦ Mozilla Firefox 9.x ◦ Mozilla Firefox 6.
System support CloudSystem Integrated Manager manages blade infrastructures. For an updated list of supported systems, see http://h18002.www1.hp.com/products/servers/management/bsme/index.html. On the right side of the screen, select Support & Documents. Under Resources for HP CloudSystem Integrated Manager Software, select Manuals. Under General reference, select HP CloudSystem Integrated Manager Support Matrix.
Table 4 Supported c-Class servers (continued) Product Models Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / iLO 3/ iLO 4 firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows ProLiant BL260c G5 l20 02/14/2008 1.50 or later Windows and Linux 8.00 ProLiant BL280c G6 I22 3/11/09 1.75 Windows and Linux 8.20 ProLiant BL460c 5/1/2007 1.24 or later Windows and Linux 7.
Table 5 Supported Servers HP Consolidated Client Infrastructure (CCI) (continued) Product Models Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / iLO 3/ iLO 4 firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows firmware version required ProLiant BL1000 2.04 A 4.01 Rev. A2 Windows Windows XP NA Windows XP or Vista NA Windows XP or Vista NA Windows XP or Vista NA 15 Jan 2008 ProLiant BL1500 1.02 Rev.
Table 7 Supported p-Class Servers (continued) Product Models ProLiant BL20p G4 Minimum BIOS — System ROM required 2007.11.13 (A) Minimum Integrated Lights-Out (iLO) / iLO 2 / iLO 3/ iLO 4 firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows 1.24 or later Windows and Linux 7.50 or later 1.70 or later Windows and Linux 7.20 or later 1.24 or later Windows and Linux 7.60 or later 1.88 or later Windows and Linux 1.
Table 7 Supported p-Class Servers (continued) Product Models Minimum BIOS — System ROM required Minimum Integrated Lights-Out (iLO) / iLO 2 / iLO 3/ iLO 4 firmware version required Operating Systems Supported1 Minimum ProLiant Support Pack (PSP) required Windows SUSE Linux Enterprise Server (SLES) Oracle Solaris VMware Server Citrix XenServer ProLiant BL680c G7 I25 6/4/2010 iLO 3 Microsoft Windows PSP 8.
Table 8 Supported c-Class Interconnects/Switches (continued) Product Models Minimum Software Management firmware version HP 1/10Gb Ethernet Blade Switch 1.0.0 HP 1/10Gb Virtual Connect Ethernet Module 1.22 HP 1/10Gb-F Virtual Connect Ethernet Fiber Module 1.22 HP 1/10Gb-F VC Module NA HP 3Gb SAS BL-c Pass-Thru Module NA HP 4Gb Fiber Channel Pass-Thru Module for c-Class BladeSystem NA HP 4Gb Virtual Connect Fiber Channel Module for c-Class 1.
2 Installing HP Systems Insight Manager on the CMS for the first time Preparing the system 1. 2. 3. For a first time install of Systems Insight Manager on your CMS, install and configure the CMS. The procedure to complete this step is in this chapter. Install and configure the required management software on the systems that will be managed by the CMS. For more information on this step, see “Setting up managed systems” (page 27) for details. Configure HP SIM for your environment.
Under Systems Insight Manager and related components, select HP SIM-HP-UX, and then select Download latest version of HP SIM-HP-UX for a full product installation. 4. When installing HP SIM, Java Out-of-Box (JAVAOOB) is required and is automatically selected for installation. For additional information, see https://h20392.www2.hp.com/portal/ swdepot/displayProductInfo.do?productNumber=HPUXJAVAOOB. The kernel parameter values that the JAVAOOB adjusts are listed in the following table.
mxoracleconfig Or mxoracleconfig –h hostname –n port number –d database –u username –p password –j driverjarfilelocation [-f] Table 13 Oracle database commands 3. Commands for an Oracle database Description -h Hostname Full DNS name or IP address of the Oracle server -n Portnumber Port number to be used to connect to the oracle instance.
6. (Optional) To use the CMS as a managed system, install WBEM, if it is not already installed. WBEM requires OpenSSL, so be sure that OpenSSL is installed on the CMS by running the following command: swlist OpenSSL If this command returns Error: Software “OpenSSL” was not found on host, then OpenSSL is not installed. OpenSSL is available on Software Depot at http://www.hp.com/go/softwaredepot or on your operating system media. a.
Tuning HP SIM (Optional) Using SAM or the HP-UX Kernel Configuration tool (kcweb) or kctune, complete the following optional manual parameter adjustments, if needed. • Set the dbc_max_pct kernel parameter. This is the percentage of physical memory that can be dynamically allocated for the data buffer cache. It defaults to 50%, which is usually too high. Set this variable to the percentage of your system physical memory that equals approximately 200 MB.
3 Setting up managed systems Perform step 2 to install and configure the required management software. 1. Install and configure the CMS. The procedure to complete this step is in the installation chapter of this guide. For more information, see “Installing HP Systems Insight Manager on the CMS for the first time” (page 22). 2. Install and configure the required management software on the systems that the CMS will manage. The procedure to complete this step is in this chapter. 3.
3. Acquire and install the managed system software if not previously installed. The SecureShell, WBEM bundles are included on the HP-UX Operating Environment and Application Release media, as well as part of the HP SIM HP-UX depot downloaded from http://h18013.www1.hp.com/products/servers/management/hpsim/dl_hpux.html. For the WBEM providers, see http://h18013.www1.hp.com/products/servers/management/ hpsim/dl_hpux.html .
2. If the SMI-S provider is not installed, obtain and install it, according to the vendor installation instructions. Verifying SSL HP SIM requires that Secure Sockets Layer (SSL) is enabled for the SMI-S provider in order to discover and manage the storage system that the provider supports. Verify that SSL is enabled for each SMI-S provider. Configuring SMI-S providers Occasionally, it might be necessary to modify an SMI-S provider port number or password.
4 Configuring Systems Insight Manager Perform step 3 to configure HP SIM for your environment. 1. Install and configure the CMS. For more information, see “Installing HP Systems Insight Manager on the CMS for the first time” (page 22). 2. Install and configure the required Insight Management Agent on the systems that will be managed by the CMS. For more information, see “Setting up managed systems” (page 27). 3. Configure HP SIM for your environment.
• Configure Managed Systems Configure managed systems as they are discovered, by configuring WBEM and WMI, SNMP, SSH access, and trust relationship. • WBEM/WMI Mapper Proxy To retrieve managed system information on Windows systems, enter the mapper proxy system host name and port number. NOTE: • This page only appears if you selected to manage a Windows operating system.
Table 14 Collections by operating system (continued) Windows Linux HP-UX Other Solaris 1 Located under All VSE Resources. Operating-system-specific reports The following reports are specific to HP-UX and are added or removed depending on whether HP-UX is selected or not. Windows or Linux do not have specific reports.
4. Add authorizations Authorizations give the user access to view and manage systems. Each authorization specifies a user or user group, a toolbox, and a system or system group. The specific set of tools that can be run against a system is specified in the assigned toolbox. You must plan which systems each user is going to manage and which specific set of tools the users are authorized to execute against the managed systems.
Configuring HP-UX systems manually Procedure 7 Configuring HP-UX manually 1. Configure SNMP to send traps to the CMS. a. Add the full host name or IP address of the CMS as a trap-dest in the following file: trap-dest: hostname or ip_address b. Stop the SNMP Master agent and all subagents with the command: /sbin/init.d/SnmpMaster stop 2. 3. Set trust relationship to Trust by Certificate. For more information, see System Management Homepage Online Help at http://h18013.www1.hp.
4. Create subscriptions for WBEM events. NOTE: Subscribing to WBEM Indications/Events on managed systems is optional. NOTE: For more information about HP-UX WBEM events, go to the WBEM Event Subscriptions for HP-UX systems managed by Systems Insight Manager 6.x white paper at http:// h18013.www1.hp.com/products/servers/management/hpsim/infolibrary.html. To subscribe to WBEM Indications/Events: a. From the managed system, be sure WBEM is installed. b.
5 Upgrading HP SIM This chapter provides the steps to upgrade HP SIM 5.3.1 and later. Before beginning the HP SIM upgrade, verify that your user name and password to access to the database are valid. When you perform and upgrade, HP SIM checks for a previous installation of HP SIM, stops HP SIM and all related services and daemons, overwrites or copies files to the appropriate locations on the CMS, and then restarts HP SIM and all related services. NOTE: If you are upgrading from HP SIM 6.
b. c. d. 5. Search for a file named ojdbc14.jar in the [installdir]/lib and [installdir]/jboss/server/hpsim/lib directories and remove it from any locations where it is found. Download the new driver from the Oracle website at http://www.oracle.com/technology/ software/tech/java/sqlj_jdbc/index.html. Copy the JDBC driver file (ojdbc14.jar) to the [installdir]/lib and [installdir]/jboss/server/hpsim/lib directories.
6 Uninstalling HP SIM Uninstalling HP SIM from an HP-UX system CAUTION: Removing HP SIM permanently deletes the information in the database unless you back it up before removing the software. Procedure 9 Uninstalling HP SIM 1. Stop the HP SIM daemons: mxstop 2. Verify that the daemons are no longer running: ps -ef | grep mx If any of the HP SIM daemons are running, note their process IDs (PIDs) in the ps -ef output, and kill them: kill -9 PID where PID is the process ID of the daemon.
7 Configuration options Several configurable parameters in HP SIM that are not available from the GUI. These parameters can only be configured by editing a configuration file on the CMS. NOTE: All HP SIM parameters have been set to predefined values that are appropriate for most situations. Only change these parameters if you are experiencing issues with the default values.
Monitor time-out policy The monitor time-out policy keeps sessions alive, provided the user has a web browser window open displaying the Systems Insight Manager GUI. Closing the browser or navigating to another web page starts the timer for the time-out period. The default time-out period is 20 minutes. Users must use some other means to protect an unattended session from illegal use, such as password-protected screen savers.
Implementation Changes made to the log.properties file do not take effect until the log manager daemon or service is restarted. Restart the Systems Insight Manager service. CAUTION: The queue size should be changed only with extreme care. If the queue is set too high, the log manager consumes too much system memory. NOTE: When the Audit Log file reaches the maximum file size, the log is renamed with MX_LOGROLLFILEEXT extension and a new file is started.
Tools in this category have no task output, have task output that is saved outside of Systems Insight Manager, or have task results that are unlikely to be of long-term interest. Tasks for all other tools are considered long-term. Frequently scheduled tasks Task results can also be removed from the Task Results Page if a certain number of task results for a scheduled task accumulate. This setting defaults to 10 instances of a single task.
8 Troubleshooting Data collection issues Installation issues Memory issues HP Servicecontrol Manager and HP SIM issues Security issues 8.1 Data collection issues 8.8.1.
space. Others may be related to how the kernel parameters are tuned. For example, if the maxssiz parameter (which is used to set the maximum size of the stack for each of the user process) is set to 256 MB, you might get an Unable to create native thread error. In this case, try lowering the value to 32 MB or lower to resolve the problem. 8.4 HP Servicecontrol Manager and HP SIM issues 8.8.4.1 If you are upgrading your system from HP-UX 11i v2 to HP-UX 11i v3 and HP Servicecontrol Manager 3.
8.5 Security issues 8.8.5.1 Attempts to import the HP SIM certificate from cert.pem or server_cert.pem into a separate application result in failure. Solution: An improperly formed certificate file can cause this issue. Back up the certificate file. Then view the file by using a text editor, and compare the last two lines before the END CERTIFICATE line.
9 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Customer Service / Contact HP U
HP authorized resellers For the name of the nearest HP authorized reseller, see the following sources: • In the United States, see the HP U.S. service locator web site: http://www.hp.com/service_locator • In other locations, see the Contact HP worldwide web site: http://welcome.hp.com/country/us/en/wwcontact.html Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to: docsfeedback@hp.
computer output Text displayed by the computer. Enter The name of a keyboard key. Note that Return and Enter both refer to the same key. A sequence such as Ctrl+A indicates that you must hold down the key labeled Ctrl while pressing the A key. term Defined use of an important word or phrase. variable The name of an environment variable, for example PATH or errno. value A value that you may replace in a command or function, or information in a display that represents several possible values.
Glossary A administrative rights user A user who is authorized for the All Tools toolbox on all systems, including the Central Management Server. This type of user has been given special privileges to administer the HP Systems Insight Manager software. administrator A user who manages users, resource pools, and self-service requests through infrastructure orchestration console. agent A program that regularly gathers information or performs some other service without the user's immediate presence.
central processing unit polling rate The rate for how often the Cluster Monitor CPU Resource checks CPU utilization as reported by Insight Management Agent on monitored systems. certificate An electronic document that contains a subject's public key and identifying information about the subject. The certificate is signed by a certificate authority (CA) to bind the key and subject identification together. See also certificate authority.
critical status A state generated when HP Systems Insight Manager can no longer communicate with a managed system. custom tools Custom tools are tools that can be created by the user to run on the Central Management Server or on target systems. For example: • Remote tool A tool that runs on selected target systems. It might copy files to the target systems or run specific X-Window applications on the target systems. You can schedule this tool. • CMS tool A tool that runs on the CMS.
edit collection To modify existing collections to add or remove search criteria. enclosure A physical container for a set of server blades. It consists of a backplane that routes power and communication signals and additional hardware for cabling and thermal issues. It also hosts the CPU or server power supplies. event Information sent to certain users that something in the managed environment has changed. Events are generated from SNMP traps.
performance management, and workload management enable systems administrators to pick the value added software required to deliver complete lifecycle management of their hardware assets. HP Insight Control database The database that stores vital information about HP Systems Insight Manager, including users, systems, and toolboxes.
M Major status Status information collected from the system that indicates one or more of the monitored subsystems are not operating properly which is impacting the system. Action should be taken immediately. managed systems Any system managed by HP Systems Insight Manager, such as servers, desktops, storage systems, and Remote Insight Boards (RIBs). management agent A daemon or process running on a managed system.
O Onboard Administrator The Onboard Administrator is the central point for controlling an entire c-Class enclosure. It offers configuration, power, and administrative control over the rack, and its associated blades (Compute Servers), blade management processors (iLOs), network switches (depending on the models of switches used) and storage components (such as SAN or SATA). The Onboard Administrator is a single management processor, with shared resources to an optional backup twin processor for failover.
Additionally, based on your support agreement, system information can be collected for proactive analysis and services. rack A set of components cabled together to communicate between themselves. A rack is a container for an enclosure. Red Hat Package Manager The Red Hat Package Manager is a powerful package manager that can be used to build, install, query, verify, update, and uninstall individual software packages.
security roles A feature that enables administrators to restrict system access and manage access on a per-user or per-group basis. This capability enables systems administrators to delegate tasks to junior staff without providing access to advanced or dangerous features. It also enables systems administrators to delegate management of systems to specific organizations or customers without providing access to systems owned by other organizations or customers.
SNMP communication setting Default SNMP community string used when communicating with systems supporting SNMP communications. SNMP trap Asynchronous event generated by an SNMP agent that the system uses to communicate a fault. Software Distributor The HP-UX administration tool set used to deliver and maintain HP-UX operating systems and layered software applications. software inventory A listing of the HP software installed on the system where the Version Control Agent is installed.
• Warning The system has a potential problem or is in a state that might become a problem. • Normal The system is functioning correctly. • Disabled The system is disabled from monitoring but is not necessarily turned off. • Unknown HP Systems Insight Manager cannot obtain management information about the system. • Informational The system might be in a transitional or non-error state. system identification system information Identifying information about systems.
system type One of 12 supplied types. You can add your own based on one of these types. For example, use Server type to create MyServer type. It is still a server and is reported on in the same way, but it has your designation. System Type Manager A utility that enables you to modify the default behavior of the discovery and identification of objects classified as Unknown or as another category of systems are discovered and identified precisely as you require.
• Minor. A warning condition exists that can escalate into a more serious problem. • Normal. These events are not a problem. • Informational. No attention required. This status is provided as useful information unknown status HP Systems Insight Manager cannot obtain management information about the system using SNMP. Although no management instrumentation information is available, the system can be pinged. It might have an invalid community string or security setting.
X X client An application or tool that appears on an X server. X clients can also be called X applications. X server A local application that accepts X client requests and acts on them. X Window System A cross-platform windowing system that uses the client/server model to distribute services across a network. It enables applications or tools to run on a remote computer. XML document A collection of data represented in XML.
Index A M active time-out, 39 audit log configure, 40 managed environment first time wizard, 30 managed node see managed system managed system requirements, 8 setup, 27 setup tools, 28 monitor time-out, 39 C Central Management Server HP-UX system preparation, 22 install HP SIM on HP-UX, 23 requirements, 5 configuration audit log, 40 data collection CPU utilization, 39 lifetimes for Task Result entries, 41 managed system, 27 time-out policy, 39 configuration options, 39 configuring first time wizard, 30
overview, 36 process, 36 64 Index
