HP Systems Insight Manager 6.0 Installation and Configuration Guide for HP-UX HP Part Number: 418810-006 Published: January 2010 Edition: 6.
© Copyright 2003, 2009 Hewlett-Packard Development Company, L.P. Legal Notices Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice.
Table of Contents 1 Installation overview and requirements..........................................................6 First time install process overview..............................................................................................................6 Upgrade overview...................................................................................................................................6 System requirements...............................................................................
Information to collect before contacting HP...............................................................................................39 How to contact HP................................................................................................................................39 Registering for software technical support and update service.....................................................................39 How to use your software technical support and update service.............................
List of Tables 1-1 1-2 1-3 1-4 1-5 2-1 2-2 5-1 Supported HP c-Class platforms.........................................................................................................14 Supported HP e-Class platforms........................................................................................................14 Supported HP p-Class platforms........................................................................................................14 Supported Servers (c-Class, e-Class, p-Class).......
1 Installation overview and requirements This chapter provides an overview of the HP SIM installation process and identifies the system requirements for a HP-UX CMS, a managed system, and a network client. First time install process overview Perform these steps for a first time install of HP SIM on your CMS: 1. Install and configure the CMS. See Chapter 2 “Installing HP SIM on the CMS for the first time” for details. 2.
NOTE: The ProLiant ML/DL 100 series servers do not support Insight Remote Support Advanced. If you are using Insight Remote Support Advanced, you must use a ProLiant 300, 500, 700, or Blade Server. • Swap space: • 3 GB minimum total swap space for PA-RISC systems • 4 GB minimum total swap space for Intel® Itanium®-based systems Software • OpenSSH installed • HP WBEM Services for HP-UX, installed and active • (Optional) Oracle 9i release 2 • (Optional) Oracle 10g R2 (10.2.0.
in the Integrating HP SIM 5.0 with HP OpenView Select Access white paper at http://h18000.www1.hp.com/ products/servers/management/hpsim/infolibrary.html. NOTE: Legacy Novell systems with only an IPX network enabled will not be manageable by an HP-UX CMS. An IP-based network must be available. NOTE: If you are using Network Information Services (NIS), ping localhost and if you receive no response, create or edit the file /etc/nsswitch.conf and add the following entry in the file: hosts: files dns nis.
Managed system requirements and recommendations This section contains requirements and recommendations for managed systems.
• Windows Server 2003, Enterprise Edition for Itanium based systems • Windows Server 2003, Enterprise Edition SP1 for Itanium-based systems • Windows Server 2003, Enterprise Edition SP2 for Itanium-based systems • Windows Server 2003, Web Edition • Windows Server 2003, Web Edition SP1 • Windows Server 2003, Web Edition SP2 • Windows Server 2003, Datacenter Edition • Windows Server 2003, Datacenter Edition SP1 • Windows Server 2003, Datacenter Edition SP2 • Windows Server 2003, Datacen
• • HP-UX and HP NonStop Kernel managed systems • HP-UX 11i v1 (11.11) • HP-UX 11i v2 (11.23 IA only) • HP-UX 11i v2 Update 2 (11.23 PI-PA) • HP-UX 11i v3 (11.31 IA/PA) • HP Tru64 UNIX • HP NonStop Kernel • OpenVMS Linux managed systems • Oracle Enterprise Linux 5.3 x86 • Oracle Enterprise Linux 5.3 AMD64/EM64T • Oracle Enterprise Linux 5.2 x86 • Oracle Enterprise Linux 5.
• 12 • SUSE Enterprise Linux 11 AMD64/EM64T • SUSE Enterprise Linux 10 IPF, SP3 • SUSE Enterprise Linux 10 x86, SP3 • SUSE Enterprise Linux 10 AMD64/EM64T, SP3 • SUSE Enterprise Linux 10 IPF, SP2 • SUSE Enterprise Linux 10 x86, SP2 • SUSE Enterprise Linux 10 AMD64/EM64T, SP2 • SUSE Enterprise Linux 10 IPF, SP1 • SUSE Enterprise Linux 10 x86, SP1 • SUSE Enterprise Linux 10 AMD64/EM64T, SP1 • SUSE Enterprise Linux 9 IPF, SP4 • SUSE Enterprise Linux 9 x86, SP4 • SUSE Enterprise Linux
• • • • Integrity VM HP-UX (running guest OS HP-UX 11i v2) • Integrity VM HP-UX (running guest OS HP-UX 11i v3) • Microsoft Virtual Server 2005 R2 SP1 • Microsoft Virtual Server 2005 R2 • Microsoft Hyper-V running guest Windows x86 Novell managed systems • Netware 6.5 • Netware 6.0 SUN managed systems • Solaris 9 Sparc • Solaris 10 Sparc • Solaris 10 Intel Platform • Solaris 9 Intel Platform • Solaris 8 Intel Platform IBM managed systems • AIX 6.1 • AIX 5.
This webpage also offers information on obtaining and installing SMI-S providers. Foreign language support Japanese, Korean, Simplified Chinese, and Traditional Chinese are supported on all platforms as listed in “System requirements”. French, German, Italian, Spanish are supported on Windows systems only.
HP Consolidated Client Infrastructure (CCI) HP Storage Works NA SB40c for HP c-Class Blade System 2.0.0.0** NA NA Integrity BL860c 01.01A T 02.05 or later Windows, Linux, and NA HP-UX Integrity BL870c 03.11 TO2.05 or Windows, Linux, and NA HP-UX PCI expansion blades NA NA NA NA ProLiant BL260c G6 NA 1.75 or later Windows, Linux, Solaris, and NetWare 8.20 ProLiant BL260c G5 l20 02/14/2008 1.50 or later Windows and Linux 8.00 ProLiant BL280c G6 I22 3/11/09 1.
HP e-Class Servers ProLiant BL 10e 2003.02.17 (C) 4.00 A**** Microsoft Windows 2000 NA Microsoft Windows 2000 NA 7 Nov 2005 7 Nov 2005 ProLiant BL 10e G2 HP p-Class Servers 2003.02.17 (C) 4.00 A**** Integrity BL60p 01.70 H.03.21 HP-UX NA ProLiant BL20p 2004.05.01 1.70 or later Windows and Linux 7.10 or later 1.70 or later Windows and Linux 7.10 or later 1.80 or later Windows and Linux 7.10 or later 1.24 or later Windows and Linux 7.50 or later 1.
Platforms Product Models Minimum Software Management firmware version HP 1/10Gb Virtual Connect Ethernet Module 1.22 HP 1/10Gb-F Virtual Connect Ethernet Fiber Module 1.22 HP 1/10Gb-F VC Module NA HP 3Gb SAS BL-c Pass-Thru Module NA HP 4Gb Fiber Channel Pass-Thru Module for c-Class BladeSystem NA HP 4Gb Virtual Connect Fiber Channel Module for c-Class BladeSystem 1.22 HP GbE2c Ethernet Blade Switch for HP 2.0.4 HP GbE2c Layer 2/3 Ethernet Blade Switch 2.0.
2 Installing HP SIM on the CMS for the first time Preparing the system 1. 2. 3. for a first time install of HP SIM on your CMS, install and configure the CMS. The procedure to complete this step is in this chapter. Install and configure the required management software on the systems that will be managed by the CMS. For more information on this step, see Chapter 3 “Setting up managed systems” for details. Configure HP SIM for your environment. See Chapter 4 “Configuring HP SIM”.
http://www.hp.com/products1/unix/java/java2/outofbox/index.html. The kernel parameter values that the JAVAOOB adjusts are listed in the following table.
Commands for an Oracle database Description –d Databasename Name of database instance –u Username Database user name –p Password Database password for the corresponding user name –j Driverfilelocation Full path to thin driver jar file. This is not required if the jar file is already in the class path for HP SIM and jboss. Mxoracleconfig will report an error if the driver class cannot be loaded. Mxoracleconfig will not copy over a jar file if it already exists in the classpath for HP SIM and jboss.
6. (Optional) To use the CMS as a managed system, install WBEM, if it is not already installed. WBEM requires OpenSSL, so be sure that OpenSSL is installed on the CMS by running the following command: swlist OpenSSL If this command returns "Error: Software "OpenSSL" was not found on host," then OpenSSL is not installed. OpenSSL is available on Software Depot at http://www.hp.com/go/softwaredepot or on your operating system media. a.
Management Server as well as steps for setting up managed systems. See Chapter 4 “Configuring HP SIM” for details. HP SIM is now installed and initialized on the CMS. Start the HP SIM GUI using Firefox at http://:280/. NOTE: The HP SIM Registration window and First Time Wizard appear when a user with full configuration rights logs in to HP SIM for the first time. Follow the onscreen instructions to register HP SIM or click the Register Later button to register at another time.
3 Setting up managed systems Perform step 2 to install and configure the required management software. 1. Install and configure the CMS. The procedure to complete this step is in the installation chapter of this guide. See Chapter 2 “Installing HP SIM on the CMS for the first time” for details. 2. Install and configure the required management software on the systems that will be managed by the CMS. The procedure to complete this step is in this chapter. 3. Configure HP SIM for your environment.
After the depots containing the software have been acquired, they can be installed from the managed system using commands such as: $ swinstall –s OpenSSL NOTE: HP WBEM Services depends on OpenSSL, so this must be installed first.
4 Configuring HP SIM Perform step 3 to configure HP SIM for your environment. 1. Install and configure the CMS. See Chapter 2 “Installing HP SIM on the CMS for the first time”. 2. Install and configure the required Management Agents on the systems that will be managed by the CMS. See Chapter 3 “Setting up managed systems”. 3. Configure HP SIM for your environment. See “Configuring HP SIM using the First Time Wizard”, “Configuring HP SIM using the Options menu”, or “Configuring HP-UX systems manually”.
• E-mail Enter the e-mail settings that the CMS will use to send e-mail notifications. You can set up Automatic Event Handling tasks that prompt HP SIM to send e-mails when the CMS receives a specific event. • Summary Displays all First Time Wizard settings with the option to modify settings or to finish the First Time Wizard. The First Time Wizard configures only the basic settings of HP SIM.
task. HP SIM ships with one default discovery task (Discovery). However, you can create a new discovery task to discover specific systems. To configure Discovery, select Options→Discovery. 8. Configure the WMI Mapper. For HP SIM to manage Windows systems, the WMI Mapper as Proxy must be configured and correctly identified. You must install the Pegasus WMI Mapper service on a Windows operating system.
4. Create subscriptions for WBEM events. NOTE: Subscribing to WBEM Indications/Events on managed systems is optional. NOTE: For more information about HP-UX WBEM events, go to the WBEM Event Subscriptions for HP-UX systems managed by HP SIM 5.0 white paper at http://h18013.www1.hp.com/products/servers/ management/hpsim/infolibrary.html. To subscribe to WBEM Indications/Events: a. From the managed system, be sure WBEM is installed. b. Verify that SysFaultMgmt provider is installed: cimprovider –ls c.
5 Upgrading HP SIM This chapter provides the steps to upgrade HP SIM 5.2 and later. Before beginning the HP SIM upgrade, verify that your user name and password to access to the database are valid. When you perform and upgrade, HP SIM checks for a previous installation of HP SIM, stops HP SIM and all related services and daemons, overwrites or copies files to the appropriate locations on the CMS, and then restarts HP SIM and all related services. 1. Verify that your system meets the minimum requirements.
NOTE: When upgrading your HP SIM installation on HP-UX to HP SIM 5.2 the HP-UX upgrade process includes an automatic reboot and can take up to two hours to complete. You can check the initconfig.log to determine if the upgrade has completed. 6. After upgrading, sign in to HP SIM, and run the Daily System Identification task to ensure that all your associations are updated correctly.
6 Uninstalling HP SIM Uninstalling HP SIM from an HP-UX system CAUTION: Removing HP SIM permanently deletes the information in the database unless you back it up before removing the software. 1. Stop the HP SIM daemons: mxstop 2. Verify that the daemons are no longer running: ps -ef | grep mx If any of the HP SIM daemons are running, note their process IDs (PIDs) in the ps -ef output, and kill them: kill -9 PID where PID is the process ID of the daemon.
7 Configuration options Several configurable parameters in HP SIM that are not available from the GUI. These parameters can only be configured by editing a configuration file on the CMS. NOTE: All HP SIM parameters have been set to predefined values that are appropriate for most situations. Only change these parameters if you are experiencing issues with the default values.
Implementation • To configure the time-out policy, edit the globalsettings.props file. You can switch between these modes or change the time-out period. The default time-out policy is the monitor policy. The monitor policy is enabled when: EnableSessionKeepAlive=true To enable the active time-out policy, change this value to false. EnableSessionKeepAlive=false • To change the default time-out period, edit the web.xml file. Locate the session-timeout element, and set it to a new value in minutes.
NOTE: 3. /var/opt/mx/logs is listed here as an example. This path is user-defined. Restart the HP SIM daemons (mxstop and mxstart). After restarting the services, a new log file named mx.log resides in the directory specified in path.properties file. Configuring task results HP SIM enables you to set how long entries remain on the Task Results Page after a task completes. Short and long task lifetimes Some task results are kept for a short time, while other task results are kept for a longer time.
Where n, is the number of task result you want to retain. 3. Start the HP SIM service to reflect the changes.
8 Troubleshooting Data collection If you notice errors in the task results of a Data Collection task (for systems that are configured and should respond properly to WBEM requests), and if you see some form of out of memory errors or notice multiple instances of mxinventory processes running, then it is likely that you need HP-UX kernel patch PHKL_35029 to fix a pthread library problem. The HP Java web site lists this as a required patch for Java 1.5 on HP-UX 11.23 0609.
swremove -x enforce_dependencies=false B8339BA or swremove -x enforce_dependencies=false SysMgmtServer SysMgmtAgent Remove the old product subdirectories by executing the following command: rm -fr /opt/mx /etc/opt/mx The database for the ServiceControl Manager, mysql, can be removed by executing the following command: swremove mysql • If Servicecontrol Manager is not configured or if HP SIM 4.x is installed and you want to continue to use HP SIM, you must select HP SIM 5.x for upgrade.
5. 6. In the Toolbox contents panel, select the tools to remove, and then click the << button. Click OK to save. Security Attempts to import the HP SIM certificate from cert.pem or server_cert.pem into a separate application result in failure. Solution: This could be caused by an improperly formed certificate file. Backup the certificate file. Then view the file using a text editor, and compare the last two lines before the "END CERTIFICATE" line.
9 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you call contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Customer Service / Contact
Warranty information HP will replace defective delivery media for a period of 90 days from the date of purchase. This warranty applies to all Insight Software, Insight Control Management, HP Systems Insight Manager, and ProLiant Essentials products. Typographic conventions Book Title Linked Title http://www.hp.com Command user input computer output Enter term variable value Title of a book or other document. Title that is a hyperlink to a book or other document.
Glossary A administrative rights user A user who is authorized for the All Tools toolbox on all systems, including the Central Management Server. This type of user has been given special privileges to administer the HP SIM software. administrator A user who manages users, resource pools, and self-service requests through HP Insight Dynamics infrastructure orchestration console. agent A program that regularly gathers information or performs some other service without the user's immediate presence.
certificate An electronic document that contains a subject's public key and identifying information about the subject. The certificate is signed by a certificate authority (CA) to bind the key and subject identification together. See also certificate authority. certificate authority (CA) A trusted third-party organization or company that issues digital certificates used to create digital signatures and public-private key pairs.
custom tools Custom tools are tools that can be created by the user to run on the Central Management Server or on target systems. For example: • Remote tool A tool that runs on selected target systems. It might copy files to the target systems or run specific X-Window applications on the target systems. You can schedule this tool. • CMS tool A tool that runs on the CMS. It is usually a script or batch file and can pass in environment variables.
event Information sent to certain users that something in the managed environment has changed. Events are generated from SNMP traps. HP SIM receives a trap when an important event occurs. Events are defined as: • Warning. • Informational. information. • Normal. • Minor. Events of this type indicate a warning condition that can escalate into a more serious problem. • Major. • Critical. Events of this type indicate a state that might become a problem.
HP Systems Insight Manager System management software that is capable of managing a wide variety of systems, including HP systems, clusters, desktops, workstations, and portables. HP SIM combines the strengths of , HP Toptools, and HP Servicecontrol Manager to deliver a single tool for managing HP ProLiant, Integrity, and HP 9000 systems running Windows, Linux, and HP-UX. The core HP SIM software delivers the essential capabilities required to manage all HP server platforms.
managed systems Any system managed by HP SIM, such as servers, desktops, storage systems, and Remote Insight Boards (RIBs). management agent A daemon or process running on a managed system. It receives and executes requests from the Central Management Server on the managed system. management domain A collection of resources called managed systems that have been placed under the control of HP SIM. Each Central Management Server is responsible for a management domain.
O Onboard Administrator The Onboard Administrator is the central point for controlling an entire c-Class enclosure. It offers configuration, power, and administrative control over the rack, and its associated blades (Compute Servers), blade management processors (iLOs), network switches (depending on the models of switches used) and storage components (such as SAN or SATA). The Onboard Administrator is a single management processor, with shared resources to an optional backup twin processor for failover.
HP Insight Remote Support Advanced The HP Insight Remote Support Advanced provides proactive remote monitoring, diagnostics, and troubleshooting to help improve the availability of HP-supported servers and storage devices in your data center. The Insight Remote Support Advanced reduces cost and complexity in support of systems and devices. The Insight Remote Support Advanced securely communicates incident information through your firewall and/or Web proxy to the HP Support Center for reactive support.
Secure Sockets Layer (SSL) A standard protocol layer that lies between HTTP and TCP and provides privacy and message integrity between a client and server. A common usage of SSL is to provide authentication of the server, so clients can be assured they are communicating with the server it claims to be. It is application protocol independent. secure task execution (STE) A feature of HP SIM that securely executes a task from a managed system.
SMI CIMOM See common information model object manager. SMI-S provider An industry-standard WBEM provider that implements a well defined interface for storage management. The manufacturers of host bus adapters (HBAs), switches, tape libraries, and storage arrays can integrate SMI-S providers with their systems, or provide them as separate software packages. See also Web Based Enterprise Management.
system health status system identification system information This is aggregate status all of the status sources (which can be SNMP, WBEM, and HTTP) that are supported on a target system, with the most critical status being displayed. The following are the different system health statuses that can be displayed: • Critical HP SIM can no longer communicate with the system. The system was previously discovered but cannot be pinged.
system type One of 12 supplied types. You can add your own based on one of these types. For example, use Server type to create MyServer type. It is still a server and is reported on in the same way, but it has your designation. System Type Manager (STM) A utility that enables you to modify the default behavior of the discovery and identification of objects classified as Unknown or as another category of systems are discovered and identified precisely as you require.
unknown status HP SIM cannot obtain management information about the system using SNMP. Although no management instrumentation information is available, the system can be pinged. It might have an invalid community string or security setting. user A network user with a valid login on the Central Management Server that has been added to HP SIM. user accounts Accounts used to sign-in to HP SIM.
Index A M active time-out, 32 audit log configure, 33 managed environment first time wizard, 25 managed node (see managed system) managed system requirements, 9 setup, 23 setup tools, 24 monitor time-out, 32 C Central Management Server HP-UX system preparation, 18 install HP SIM on HP-UX, 19 requirements, 6 configuration audit log, 33 data collection CPU utilization, 32 lifetimes for Task Result entries, 34 managed system, 23 time-out policy, 32 configuration options, 32 configuring first time wizard, 2
overview, 29 process, 29 55
