HP Systems Insight Manager 6.2 User Guide

A Important Notes
System and object names must be unique
System and object names must be unique in Systems Insight Manager.
For example, the name of a Virtual Connect Domain must not be identical to the name of a Virtual Connect
Switch, or they can be confused in Systems Insight Manager. The Virtual Connect Domain is a virtual system
with no physical network address. The Virtual Connect Switch is a physical system that is network addressable.
Setting the Primary DNS Suffix for the CMS
IMPORTANT: If the Windows server you are installing Systems Insight Manager onto is a multi-homed
system serving up multiple IP addresses across multiple domains, then it is important that the server has the
primary DNS suffix defined for the system. The primary DNS suffix must be displayed in the System Properties
as part of the Full computer name for the server.
In Windows:
Procedure A-1 Setting the Primary DNS suffix of the CMS BEFORE installation
1. From the Windows Control Panel, click System. The System Properties window appears.
2. Select the Computer Name tab. The Computer Name window appears.
3. Click More. The DNS Suffix and NetBIOS Computer Name window appears.
4. Enter the primary DNS suffix name in the Primary DNS suffix of this computer field.
5. Continue clicking OK until you return to the Control Panel.
To fix the issue AFTER Systems Insight Manager installation, complete the following:
Procedure A-2 Deleting duplicate CMS AFTER installation
1. From the command line, run ipconfig/flushdns.
2. In the Systems Insight Manager UI, on the system view page, select the duplicate CMS system you want
to remove.
3. Click Delete. If the system cannot be deleted, select the other CMS system and delete it.
4. Select the remaining CMS system, and then select Options→Identify Systems.
5. Select target systems, and then click Run Now.
Distributed Systems Administration Utilities menu options not available
The Distributed Systems Administration Utilities (DSAU) menu items do not work on a Systems Insight Manager
6.0 HP-UX CMS. A new version of DSAU will be released to the web in the first half of 2010.
Virtual machine guest memory reservation size
If Systems Insight Manager is installed on a virtual machine guest, but does not start and an empty
mxdomainmgr.0.log file is observed in the installation/logs directory, then use the virtual machine
configuration tools to set the guest's memory reservation size to be a minimum of 4GB.
Insight Remote Support Advanced compatibility
IMPORTANT: If a version prior to A.05.40 of Insight Remote Support Advanced is installed, you must
update it to version A.05.40 or higher to preserve configuration information and avoid some manual
configuration steps. The latest version of Insight Remote Support Advanced is available at:
https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSADVANCED.
Database firewall settings
When using MSDE (or Microsoft SQL Server 2005 Express Edition), Microsoft SQL, or Oracle database
server located on a remote Windows XP SP2 server, the firewall settings on the remote server must be turned
off. To do this:
1. Select Start→Control Panel→Windows Firewall.
2. Select Off.
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