HP Systems Insight Manager 6.0 Installation and Configuration Guide for Linux HP Part Number: 418811-006 Published: January 2010 Edition: 6.
© Copyright 2003, 2009 Hewlett-Packard Development Company, L.P. Legal Notices Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice.
Table of Contents 1 Installation overview and requirements..........................................................6 First time install process overview..............................................................................................................6 Upgrade overview...................................................................................................................................6 System requirements...............................................................................
Certificate issues...................................................................................................................................42 9 Support and other resources......................................................................43 Information to collect before contacting HP...............................................................................................43 How to contact HP...................................................................................................
List of Tables 1-1 1-2 1-3 1-4 1-5 Supported Supported Supported Supported Supported HP c-Class platforms.........................................................................................................15 HP e-Class platforms........................................................................................................15 HP p-Class platforms........................................................................................................15 Servers (c-Class, e-Class, p-Class)........
1 Installation overview and requirements This chapter provides an overview of the HP SIM installation process, and it identifies the system requirements for a Linux CMS, a managed system, and a network client. First time install process overview Perform these steps for a first time install of HP SIM on your CMS: 1. Install and configure the CMS. See Chapter 2 “Installing HP SIM on the CMS for the first time” for details. 2.
requirements and the CPU and Memory resources allocated to this VM must be always available to this VM (by reserving CPU and Memory resources). NOTE: Installing an HP SIM CMS on Linux Itanium Processor Family (IPF) is not supported. If you see the following error message, it is because you are attempting to manually install on an unsupported IPF system: • error: %pre(hpsim-C.05.02.00.00-1.i386) sciptlet failed, exit status 255 • error: install: %pre scriptlet failed (2), skipping hpsim-C.05.02.00.
NOTE: On Linux, look for the entry 127.0.0.1 localhost, the local system IP address, and the system name in the /etc/hosts file. If they are not present, add the entries manually.
Managed system requirements and recommendations This section contains requirements and recommendations for managed systems.
• Windows Server 2003, Enterprise Edition for Itanium based systems • Windows Server 2003, Enterprise Edition SP1 for Itanium-based systems • Windows Server 2003, Enterprise Edition SP2 for Itanium-based systems • Windows Server 2003, Web Edition • Windows Server 2003, Web Edition SP1 • Windows Server 2003, Web Edition SP2 • Windows Server 2003, Datacenter Edition • Windows Server 2003, Datacenter Edition SP1 • Windows Server 2003, Datacenter Edition SP2 • Windows Server 2003, Datacen
• • HP-UX and HP NonStop Kernel managed systems • HP-UX 11i v1 (11.11) • HP-UX 11i v2 (11.23 IA only) • HP-UX 11i v2 Update 2 (11.23 PI-PA) • HP-UX 11i v3 (11.31 IA/PA) • HP Tru64 UNIX • HP NonStop Kernel • OpenVMS Linux managed systems • Oracle Enterprise Linux 5.3 x86 • Oracle Enterprise Linux 5.3 AMD64/EM64T • Oracle Enterprise Linux 5.2 x86 • Oracle Enterprise Linux 5.
• 12 • SUSE Enterprise Linux 11 AMD64/EM64T • SUSE Enterprise Linux 10 IPF, SP3 • SUSE Enterprise Linux 10 x86, SP3 • SUSE Enterprise Linux 10 AMD64/EM64T, SP3 • SUSE Enterprise Linux 10 IPF, SP2 • SUSE Enterprise Linux 10 x86, SP2 • SUSE Enterprise Linux 10 AMD64/EM64T, SP2 • SUSE Enterprise Linux 10 IPF, SP1 • SUSE Enterprise Linux 10 x86, SP1 • SUSE Enterprise Linux 10 AMD64/EM64T, SP1 • SUSE Enterprise Linux 9 IPF, SP4 • SUSE Enterprise Linux 9 x86, SP4 • SUSE Enterprise Linux
• • • • Integrity VM HP-UX (running guest OS HP-UX 11i v2) • Integrity VM HP-UX (running guest OS HP-UX 11i v3) • Microsoft Virtual Server 2005 R2 SP1 • Microsoft Virtual Server 2005 R2 • Microsoft Hyper-V running guest Windows x86 Novell managed systems • Netware 6.5 • Netware 6.0 SUN managed systems • Solaris 9 Sparc • Solaris 10 Sparc • Solaris 10 Intel Platform • Solaris 9 Intel Platform • Solaris 8 Intel Platform IBM managed systems • AIX 6.1 • AIX 5.
Required web browsers • For Windows: • Microsoft Internet Explorer 7.0 or later • Mozilla Firefox 3.0.10 or later NOTE: • For HP-UX: • • For optimum performance, the minimum resolution for the browser must be 1024 x 768. Mozilla Firefox 3.0.10 or later For Linux: • Mozilla Firefox 3.0.10 or later NOTE: For all Internet Explorer browsers, you must have the SSL 3.0 or TLS 1.0 browser security options enabled for HP SIM to work properly.
Hardware support Table 1-1 Supported HP c-Class platforms Product Models Minimum Software Management firmware version BladeSystem c3000 2.00 or later BladeSystem c3000 Tower Model 2.10 or later BladeSystem c7000 1.30 or later Table 1-2 Supported HP e-Class platforms Product Models Minimum Software Management firmware version ProLiant BL 10e Enclosure NA Table 1-3 Supported HP p-Class platforms Product Models Minimum Software Management firmware version ProLiant p-Class 1U Power Enclosure 2.
HP Consolidated Client Infrastructure (CCI) ProLiant BL480c 5/1/2007 1.24 or later Windows and Linux 7.50 or later ProLiant BL490c G6 I21 2/23/09 1.75 Windows and Linux 8.20 ProLiant BL495c G6 A14 05/07/2009 1.78 Windows 2003, 8.25 Windows 2008, RHEL 5 Update 3, RHEL 4 (minimum Update 8), VMWare ESX 4.0.0 or later, XenSource, RedHat XEN, and SLES XEN ProLiant BL495c G5 8/29/2008 1.61 Windows Server 2003 and 2008, Linux, and VMWare ESX Server 8.11 ProLiant BL680c G5 10/18/2007 1.
ProLiant BL30p 2005.10.27 1.70 or later Windows and Linux 7.10 or later 1.70 or later Windows and Linux 7.20 or later 1.70 or later Windows and Linux 7.10 or later 1.70 or later Windows and Linux 7.20 or later 1.24 or later Windows and Linux 7.60 or later (21 Jun 2006) ProLiant BL35p ProLiant BL40p 2003.07.25 (12 Aug 2003) ProLiant BL45p ProLiant BL45p G2 2007.09.23 (A) (4 Dec 2007) * For specific version of the operating systems, browse the ProLiant support matrix at http://h10018.
Platforms e-Class Product Models Minimum Software Management firmware version QMH2562 8Gb FC for HP BladeSystem c-Class 4.04.04 HP NC532m Dual port 10GbE BL-c Adapter Boot code version 4.5.10 and MBA version 4.5.20 LPe 1205-HP 8Gb FC for c-Class 1.10a4 HP 3G SAS BL Switch Module NA HP BladeSystem PC Blade Switch 1.1.1.4 Rev. A HP ProLiant BL e-Class (C-GbE) Interconnect 2.1.6 A Switch p-Class Brocade 4GB SAN Switch for HP p-class Blade system v5.3.
2 Installing HP SIM on the CMS for the first time Preparing the system Perform step 1 for a first time install of HP SIM on your CMS. 1. Install and configure the CMS. 2. Install and configure the required management software on the systems that will be managed by the CMS. See Chapter 3 “Setting up managed systems” for details. 3. Configure HP SIM for your environment. See Chapter 4 “Configuring HP SIM”.
If the standard C++ libraries are not installed, the previous command does not return any results. Install them from your Linux operating system CD before continuing with the HP SIM installation. d. Verify that the Linux glibc library is installed. (Glibc is the C library shipped with many Linux distributions.) rpm -qa | grep glib If the Linux glibc library is not installed, the previous command does not return any results.
NOTE: 2. Refer to Step 4 for information on setting permissions. To change the directory to mxserver, execute the following command: cd mxserver NOTE: If you are using hpsmd as your database, continue with Step 3 through Step 5. If you are using Oracle as your database, skip to Step 6. 3. Install the hpsmdb database, using the appropriate .rpm files in the following order. NOTE: • The rpm -i hpsmdb-*.rpm command installs hpsmdb on your system.
Or /etc/init.d/hpsmdb start NOTE: To install HP SIM on a system without OpenSSH or with a purchased version of SSH, use the --nodeps option on rpm. For example, rpm --nodeps -ivh followed by the rpm files. 5. If you are using hpsmdb as your database and hpsmdb is configured properly and running, install HP SIM using the .rpm files by executing the following command: rpm -ivh hpsim*.rpm 6. If you are using Oracle as your database, install HP SIM using .
–j Driver file location Full path to thin driver .jar file. This is not required if the .jar file is already in the class path for HP SIM and JBoss. Mxoracleconfig reports an error if the driver class cannot be loaded. Mxoracleconfig will not copy over a .jar file if it already exists in the classpath for HP SIM and JBoss. NOTE: By default, the ojdbc14.jar file is not shipped with HP SIM. –f Force flag to force a re-run. Typically, this command is run only once.
c. If the HP Server Management Drivers and Agents daemons are running, stop them using the following command: /etc/init.d/hpasm stop NOTE: If the HP Server Management Drivers and Agents daemon is not installed, omit this step and step g. d. Stop the SNMP daemon: /etc/init.d/snmpd stop e. Edit the snmpd.conf file using any text editor. For Red Hat Linux, run the following command for opening this file in the vi editor: vi /etc/snmp/snmpd.
NOTE: The HP SIM Registration window and First Time Wizard appear when a user with full configuration rights logs in to HP SIM for the first time. Follow the onscreen instructions to register HP SIM or click the Register Later button to register at another time. If your HP SIM system is not connected to the internet, you can use another system that has internet access and navigate to http://h20293.www2.hp.com/portal/ swdepot/displayProductInfo.
3 Setting up managed systems Perform step 2 to install and configure the required management software. 1. Install and configure the CMS. For more information, see Chapter 2 “Installing HP SIM on the CMS for the first time”. 2. Install and configure the required Management Agents on the systems that will be managed by the CMS. 3. Configure HP SIM for your environment. See Chapter 4 “Configuring HP SIM”. Setting up managed systems involves installing the required management software.
Configuring HP SIM to discover storage systems After verifying that each storage system’s SMI-S provider is installed and configured, configure HP SIM to discover the storage systems by performing the following steps: 1. Enter the user name and password for each provider’s SMI CIMOM in the Default WBEM settings section on the Setting Global Protocols page. 2. Add each SMI CIMOM IP address to the System Automatic Discovery task or to the Creating a New Discovery task.
4 Configuring HP SIM Perform step 3 to configure HP SIM for your environment. 1. Install and configure the CMS. For more information, see Chapter 2 “Installing HP SIM on the CMS for the first time”. 2. Install and configure the required Management Agents on the systems that will be managed by the CMS. See Chapter 3 “Setting up managed systems”. 3. Configure HP SIM for your environment.
• E-mail Enter the e-mail settings that the CMS will use to send e-mail notifications. You can set up Automatic Event Handling tasks that prompt HP SIM to send e-mails when the CMS receives a specific event. • Summary Displays all First Time Wizard settings with the option to modify settings or to finish the First Time Wizard. • Finish When you click Finish in the First Time Wizard, the Finish page appears. For HP-UX systems, TDEF files are updated and the minor version of HP-UX tools is upgraded.
7. Configure and execute discovery. Discovery is the process that HP SIM uses to find and identify the systems on your network and populate the database with that information. To configure and execute a discovery, you must create a Discovery task. HP SIM ships includes one default discovery task (Discovery). However, you can create a new discovery task to discover specific systems. To configure Discovery, select Options→Discovery. 8. Configure the WMI Mapper.
d. Edit the snmpd.conf file using any text editor. For Red Hat Linux, run the following command for opening this file in the vi editor: vi /etc/snmp/snmpd.conf For SUSE Linux Enterprise Server 10, run the following command for opening this file in the vi editor: vi /etc/snmp/snmpd.conf i. Remove the comment symbol (#) from the trapsink line, and add the IP address of the CMS: trapsink IPaddress where IPaddress is the IP address of the CMS. ii.
5 Upgrading from HP SIM This chapter provides the steps to upgrade HP SIM 5.2 and later. Before beginning the HP SIM upgrade, verify that your user name and password to access to the database are valid. When you perform and upgrade, HP SIM checks for a previous installation of HP SIM, stops HP SIM and all related services and daemons, overwrites or copies files to the appropriate locations on the CMS, and then restarts HP SIM and all related services. Upgrading HP SIM in Linux NOTE: Migration from SCM 3.
c. d. Select the checkbox, save the changes, and then start the service. To start hpsmdb by using the command line, execute the following command: /etc/rc.d/init.d/hpsmdb start Or /etc/init.d/hpsmdb start • For SUSE Linux Enterprise Server 10 SP2 or later: a. View the status by executing the following command: /etc/init.d/postgresql status b. Configure hpsmdb to run during startup by executing the following command: chkconfig hpsmdb 345 c.
7. Complete the upgrade by restarting the HP SIM daemons using mxstop and mxstart. HP SIM is now installed and initialized on the CMS. To browse to HP SIM, start the HP SIM graphical user interface (GUI) using Firefox, or Internet Explorer at http://:280/. 8. After upgrading to HP SIM 5.x, sign in to HP SIM, and run the Daily Device Identification task to ensure that all your associations are updated correctly.
6 Uninstalling HP SIM Uninstalling HP SIM from a Linux system CAUTION: Removing HP SIM permanently deletes the information in the database unless you back it up before removing the software. 1. Stop the HP SIM daemons: /opt/mx/bin/mxstop 2. Verify that the daemons are no longer running: ps -ef | grep mx If any of the HP SIM daemons are running, record the PID and kill the process: kill -9 pid where pid is the PID of the daemon. For example, kill -9 3456 3.
7 Configuration options Several configurable parameters in HP SIM that are not available from the GUI. These parameters can only be configured by editing a configuration file on the CMS. NOTE: All HP SIM parameters have been set to predefined values that are appropriate for most situations. These parameters should only be changed if you are experiencing issues with the default values. There are two main default locations where configuration files are stored.
Implementation • To configure the time-out policy, edit the globalsettings.props file. You can switch between these modes or change the time-out period. The default time-out policy is the monitor policy. The monitor policy is enabled when: EnableSessionKeepAlive=true To enable the active time-out policy, change this value to false. EnableSessionKeepAlive=false • To change the default time-out period, edit the web.xml file.
NOTE: 3. /var/opt/mx/logs is listed here as an example. This path is user-defined. Restart the HP SIM daemons (mxstop and mxstart). After restarting the services, a new log file named mx.log resides in the directory specified in path.properties file. Configuring task results HP SIM enables you to set how long entries remain on the Task Results Page after a task completes. Short and long task lifetimes Some task results are kept for a short time, while other task results are kept for a longer time.
Where n, is the number of task result you want to retain. 3. Start the HP SIM service to reflect the changes.
8 Troubleshooting Browser issues Accessing some of the menu items on a Linux CMS causes the page to go blank. Solution: If using Firefox and this happens, click back on the displayed page, and the menus will be refreshed. GUI issues Parts of the GUI do not show up on my Linux system, such as the devices in the system list, or the System and Events Lists area on the left. Solution: Remove everything and re-install.
The postmaster and PostgreSQL start. 4. Run mxinitconfig -a. Initial configuration completes successfully and service starts. Sign in issues I cannot sign in to HP SIM or to managed systems browsing from HP SIM using Internet Explorer 6.0 SP2 or later. Reason 1: Internet Explorer has a problem with underscores in system names, which prevents the authentication cookie from working properly. Solution: If the names of the systems have an underscore, use the IP address of the system.
Certificate issues I cannot import any HP SIM certificates. I have installed HP System Management Homepage and HP SIM on the same Linux Server Solution:To run HP SIM and HP SMH on the same server, you must install or upgrade HP SMH after installing HP SIM. If you are experiencing issues, reinstall or upgrade HP SMH after completing your installing HP SIM.
9 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you call contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Customer Service / Contact
Warranty information HP will replace defective delivery media for a period of 90 days from the date of purchase. This warranty applies to all Insight Software, Insight Control Management, HP Systems Insight Manager, and ProLiant Essentials products. Typographic conventions Book Title Linked Title http://www.hp.com Command user input computer output Enter term variable value Title of a book or other document. Title that is a hyperlink to a book or other document.
Glossary A administrative rights user A user who is authorized for the All Tools toolbox on all systems, including the Central Management Server. This type of user has been given special privileges to administer the HP SIM software. administrator A user who manages users, resource pools, and self-service requests through HP Insight Dynamics infrastructure orchestration console. agent A program that regularly gathers information or performs some other service without the user's immediate presence.
certificate An electronic document that contains a subject's public key and identifying information about the subject. The certificate is signed by a certificate authority (CA) to bind the key and subject identification together. See also certificate authority. certificate authority (CA) A trusted third-party organization or company that issues digital certificates used to create digital signatures and public-private key pairs.
custom tools Custom tools are tools that can be created by the user to run on the Central Management Server or on target systems. For example: • Remote tool A tool that runs on selected target systems. It might copy files to the target systems or run specific X-Window applications on the target systems. You can schedule this tool. • CMS tool A tool that runs on the CMS. It is usually a script or batch file and can pass in environment variables.
event Information sent to certain users that something in the managed environment has changed. Events are generated from SNMP traps. HP SIM receives a trap when an important event occurs. Events are defined as: • Warning. • Informational. information. • Normal. • Minor. Events of this type indicate a warning condition that can escalate into a more serious problem. • Major. • Critical. Events of this type indicate a state that might become a problem.
HP Systems Insight Manager System management software that is capable of managing a wide variety of systems, including HP systems, clusters, desktops, workstations, and portables. HP SIM combines the strengths of , HP Toptools, and HP Servicecontrol Manager to deliver a single tool for managing HP ProLiant, Integrity, and HP 9000 systems running Windows, Linux, and HP-UX. The core HP SIM software delivers the essential capabilities required to manage all HP server platforms.
managed systems Any system managed by HP SIM, such as servers, desktops, storage systems, and Remote Insight Boards (RIBs). management agent A daemon or process running on a managed system. It receives and executes requests from the Central Management Server on the managed system. management domain A collection of resources called managed systems that have been placed under the control of HP SIM. Each Central Management Server is responsible for a management domain.
O Onboard Administrator The Onboard Administrator is the central point for controlling an entire c-Class enclosure. It offers configuration, power, and administrative control over the rack, and its associated blades (Compute Servers), blade management processors (iLOs), network switches (depending on the models of switches used) and storage components (such as SAN or SATA). The Onboard Administrator is a single management processor, with shared resources to an optional backup twin processor for failover.
HP Insight Remote Support Advanced The HP Insight Remote Support Advanced provides proactive remote monitoring, diagnostics, and troubleshooting to help improve the availability of HP-supported servers and storage devices in your data center. The Insight Remote Support Advanced reduces cost and complexity in support of systems and devices. The Insight Remote Support Advanced securely communicates incident information through your firewall and/or Web proxy to the HP Support Center for reactive support.
Secure Sockets Layer (SSL) A standard protocol layer that lies between HTTP and TCP and provides privacy and message integrity between a client and server. A common usage of SSL is to provide authentication of the server, so clients can be assured they are communicating with the server it claims to be. It is application protocol independent. secure task execution (STE) A feature of HP SIM that securely executes a task from a managed system.
SMI CIMOM See common information model object manager. SMI-S provider An industry-standard WBEM provider that implements a well defined interface for storage management. The manufacturers of host bus adapters (HBAs), switches, tape libraries, and storage arrays can integrate SMI-S providers with their systems, or provide them as separate software packages. See also Web Based Enterprise Management.
system health status system identification system information This is aggregate status all of the status sources (which can be SNMP, WBEM, and HTTP) that are supported on a target system, with the most critical status being displayed. The following are the different system health statuses that can be displayed: • Critical HP SIM can no longer communicate with the system. The system was previously discovered but cannot be pinged.
system type One of 12 supplied types. You can add your own based on one of these types. For example, use Server type to create MyServer type. It is still a server and is reported on in the same way, but it has your designation. System Type Manager (STM) A utility that enables you to modify the default behavior of the discovery and identification of objects classified as Unknown or as another category of systems are discovered and identified precisely as you require.
unknown status HP SIM cannot obtain management information about the system using SNMP. Although no management instrumentation information is available, the system can be pinged. It might have an invalid community string or security setting. user A network user with a valid login on the Central Management Server that has been added to HP SIM. user accounts Accounts used to sign-in to HP SIM.
Index A active time-out, 36 audit log configure, 37 C Central Management Server Linux system preparation, 19 central management server installing HP SIM on Linux, 20 requirements, 6 configuration audit log, 37 data collection CPU utilization, 36 lifetimes for Task Result entries, 38 managed system, 26 time-out policy, 36 configuration options, 36 configuring first time wizard, 28 HP SIM, 28 managed systems, 28 CPU utilization, 36 customization options, 36 D data collection performance, 36 database remote
U Uninstall Central Management Server removing HP SIM on Linux, 35 upgrading HP SIM overview, 32 process, 32 59
