HP T750 G2, HP T750J, HP T1000 G3, HP T1000J, HP T1500 G3, and HP T1500J UPS Models User Guide Part Number 505922-002 July 2009 (Second Edition)
© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Special Symbols The following are examples of symbols used on the UPS to alert you to important information: RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol. CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's manual for additional information, such as important operating and maintenance instructions. RJ-45 RECEPTACLE - For 230V units only: This receptacle provides network interface connections.
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g. Bluetooth). This marking is valid for EU non-harmonized Telecom products. *Notified body number (used only if applicable—refer to the product label) Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.
Grounding methods to prevent electrostatic discharge Several methods are used for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: S Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm +10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.
Table of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Inspecting the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 Introduction The HP T750 G2, HP T750J, HP T1000 G3, HP T1000J, HP T1500 G3, and HP T1500J Uninterruptible Power System (UPS) models protect your sensitive electronic equipment from basic power problems such as power failures, power sags, power surges, brownouts, and line noise. Power outages can occur when you least expect them, and power quality can be erratic.
INTRODUCTION Providing outstanding performance and reliability, the UPS's unique benefits include: S Buck and Boost voltage regulation that ensures consistent voltage to your load by correcting voltage fluctuations. S Advanced battery management to increase battery service life, optimize recharge time, and provide a warning before the end of useful battery life. S Start‐on‐battery capability for powering up the UPS even if utility power is not available.
Chapter 2 Safety Warnings IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions that you should follow during installation and maintenance of the UPS and batteries. Please read all instructions before operating the equipment and save this manual for future reference. DANGER This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS inside the UPS.
Chapter 3 Installation This section explains: S Equipment inspection S UPS internal battery connection S UPS installation S UPS rear panels Inspecting the Equipment If any equipment has been damaged during shipment, keep the shipping cartons and packing materials for the carrier or place of purchase and file a claim for shipping damage. If you discover damage after acceptance, file a claim for concealed damage.
INSTALLATION 3 Slide up and remove the metal battery cover (see Figure 3). Do not remove any screws. NOTE: For HP T750 G2, HP T750J, and HP T1000 G3 models, carefully remove the metal battery cover to avoid damaging the battery disconnect blades. HP T750 G2 HP T750J, and HP T1000 G3 HP T1000J HP T1500 G3, and HP T1500J Figure 3 Removing the Battery Cover 4 Remove the protective label from the internal battery connector (see Figure 4).
INSTALLATION Installing the UPS NOTE: Do not make unauthorized changes to the UPS or accessories; otherwise, damage may occur to your equipment and void your warranty. To install the UPS: 1 Verify that the DIP switch is set to the correct output voltage and input voltage range (see Table 1 on page 14). 2 If you plan to use HP Power Manager software, first connect your computer to the USB port or UPS serial port using the supplied cable. For more information about communication options, see page 14.
INSTALLATION UPS Rear Panels This section shows the UPS rear panels.
INSTALLATION Serial Port DIP Switches USB Port Site Wiring Fault Indicator Network Transient Protector Fan Six 5‐15 Receptacles Input Overcurrent Protector 6-ft Power Cord with 5‐15 Plug Figure 9 HP T1000J 100V, HP T1500J 100V, and HP T1500 G3 120V Rear Panel DIP Switches Serial Port USB Port Network Transient Protector Fan Four 10A, IEC-320 Receptacles 10A, IEC-320 Input Connector Figure 10 HP T750 G2, 230V Rear Panel DIP Switches Serial Port Fan USB Port Network Transient Protector Four 10A
INSTALLATION DIP Switches Serial Port USB Port Network Transient Protector Fan Six 10A, IEC-320 Receptacles 10A, IEC-320 Input Connector Figure 12 HP T1500 G3, 230V Rear Panel HP T750 G2, HP T750J, HP T1000 G3, HP T1000J, HP T1500 G3, and HP T1500J UPS Models User Guide S 505922-002 9
Chapter 4 Operation This section describes: S Turning the UPS on and off S Starting the UPS on battery S Standby mode S The UPS front panel and indicators S Initiating the self‐test Turning the UPS On After the UPS is connected to a power outlet, the UPS enters Standby mode. To turn on the UPS, press and hold the (On/Off) button until you hear the UPS beep. After the UPS is turned on, it conducts a self‐test and enters Normal mode.
OPERATION Turning the UPS Off NOTE: Pressing the (On/Off) button while the UPS is in Battery mode causes the UPS to shut down immediately. To turn off the UPS: 1 Shut down the equipment connected to the UPS. 2 (On/Off) button for two seconds. The UPS transfers to Press and hold the Standby mode (if utility power is available) and removes power from your equipment. 3 Unplug the UPS from the power outlet. If you do not unplug the UPS, it remains in Standby mode.
OPERATION Initiating the Self‐Test NOTE: The batteries must be fully charged and the UPS must not be in Battery mode to perform the self‐test. Press and hold the (Test/Alarm Reset) button for three seconds to initiate the self‐test. During the five-second test, the bar graph indicators cycle through twice. If the UPS beeps or a UPS alarm indicator stays on, see “Troubleshooting” on page 27.
Chapter 5 Additional UPS Features This section describes: S Voltage configuration S USB port and serial port S Network transient protector S HP Power Manager software Voltage Configuration The DIP switches on the rear panel of each unit (see Figure 14) are used to configure the output voltage and input voltage range. To configure voltage: 1 The UPS must be completely shutdown. (On/Off) button for two seconds and To turn off the UPS, press and hold the then unplug the UPS from the power outlet.
ADDITIONAL UPS FEATURES Table 1 DIP Switch Settings 100V Models Output Voltage Input Voltage Range DIP Switch 1 DIP Switch 2 90–106V ON ON Input Voltage Range DIP Switch 1 DIP Switch 2 110V 99–116V ON OFF 120V* 108–127V* OFF OFF or ON Input Voltage Range DIP Switch 1 DIP Switch 2 220V 198–233V ON OFF 230V* 207–243V* OFF OFF or ON 240V 216–254V ON ON 100V 120V Models Output Voltage 230V Models Output Voltage * Default position Communication Options The UPS is equipped w
ADDITIONAL UPS FEATURES Serial Port To establish communication between the UPS and a computer, connect your computer to the UPS serial port using the supplied communication cable. When the communication cable is installed, HP Power Manager software can exchange data with the UPS. The software polls the UPS for detailed information on the status of the power environment. If a power emergency occurs, the software initiates the saving of all data and an orderly shutdown of the equipment.
ADDITIONAL UPS FEATURES Network Transient Protector The network transient protector, shown in Figure 17, is located on the rear panel and has jacks labeled IN and OUT. This feature accommodates a single RJ‐45 (10BaseT) network connector. Low voltage models can also accommodate an RJ‐11 telephone connector that provides protection for modems, fax machines, or other telecommunications equipment.
Chapter 6 UPS Maintenance This section explains how to: S Care for the UPS and batteries S Transport the UPS S Store the UPS and batteries S Order spare batteries S Replace the batteries S Test new batteries S Recycle used batteries or UPS UPS and Battery Care For the best preventive maintenance, keep the area around the UPS clean and dust‐free. If the atmosphere is very dusty, clean the outside of the system with a vacuum cleaner.
UPS MAINTENANCE 3 Slide up and remove the metal battery cover (see Figure 19). Do not remove any screws. NOTE: For HP T750 G2, HP T750J, and HP T1000 G3 models, carefully remove the metal battery cover to avoid damaging the battery disconnect blades. HP T750 G2 HP T750J, and HP T1000 G3 HP T1000J HP T1500 G3, and HP T1500J Figure 19 Removing the Battery Cover 4 Disconnect the red wire from the positive ()) battery connector (see Figure 20).
UPS MAINTENANCE UPS Battery Spares Ordering Spares To order a spare, visit the HP website (http://h61003.www6.hp.com). To replace parts under warranty, contact an HP authorized service representative.
UPS MAINTENANCE Replacing Batteries NOTE: DO NOT DISCONNECT the batteries while the UPS is in Battery mode. With the hot‐swappable battery feature, batteries can be replaced easily without turning the UPS off or disconnecting the load. If you prefer to remove input power to change the batteries, press and hold the (On/Off) button for two seconds and then unplug the UPS. Consider all warnings, cautions, and notes before replacing batteries.
UPS MAINTENANCE 2 Slide up and remove the metal battery cover (see Figure 22). Do not remove any screws. NOTE: For HP T750 G2, HP T750J, and HP T1000 G3 models, carefully remove the metal battery cover to avoid damaging the battery disconnect blades. HP T750 G2 HP T750J, and HP T1000 G3 HP T1000J HP T1500 G3, and HP T1500J Figure 22 Removing the Battery Cover For HP T750 G2, HP T750J, and HP T1000 G3 models, see Figure 23.
UPS MAINTENANCE 5 3 Cable Retainer 4 Figure 24 Removing the Battery (HP T1000J, HP T1500J, HP T1500 G3 Models) 6 Replace the battery. See “Recycling the Used Battery or UPS” on page 23 for proper disposal. 7 Place the new battery pack in the same position with the battery terminals at the top. 8 Connect the black battery cable to the new battery. 9 Slide the batteries into the UPS. For HP T1000J, HP T1500 G3, and HP T1500J, carefully replace the black battery cable into the cable retainer.
UPS MAINTENANCE Recycling the Used Battery or UPS Contact your local recycling or hazardous waste center for information on proper disposal of the used battery or UPS. WARNING S Do not dispose of the battery or batteries in a fire. Batteries may explode. Proper disposal of batteries is required. Refer to your local codes for disposal requirements. S Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.
Chapter 7 Specifications This section provides the following specifications: S Model list S Dimensions and weights S Electrical input and output S Environmental and safety S Battery Table 3 Model List UPS Models 100V Models 120V Models 230V Models HP T750J (HSTNR-U017-N) HP T1000J (HSTNR-U018-N) HP T1500J (HSTNR-U018-J) HP T750 G2 (HSTNR-U016-N) HP T1000 G3 (HSTNR-U017-N) HP T1500 G3 (HSTNR-U018-N) HP T750 G2 (HSTNR-U016-I) HP T1000 G3 (HSTNR-U017-I) HP T1500 G3 (HSTNR-U018-I) 100V Models 120V
SPECIFICATIONS Table 6 Electrical Output 100V Models Power Levels (rated at nominal inputs) 100V: 750 VA, 500W 1000 VA, 680W 1200 VA, 980W 120V Models 230V Models 110V and 120V: 750 VA, 500W 1000 VA, 670W 750 VA, 500W 1000 VA, 670W 1400 VA, 950W 120V: 1400 VA, 950W Power Factor 0.
SPECIFICATIONS Table 8 Battery UPS Configuration HP T750 G2: (2) 12V, 7 or 7.
Chapter 8 Troubleshooting This section explains: S UPS alarms and conditions S How to silence an alarm S Site wiring fault (100–120V models only) S Service and support Audible Alarms and UPS Conditions The UPS has an audible alarm feature to alert you of potential power problems. Use Table 10 to determine and resolve the UPS alarms and conditions.
TROUBLESHOOTING Table 10 Troubleshooting Guide Alarm or Condition Possible Cause Action The power cord is not connected correctly. Check the power cord connections. The UPS is in Standby mode. Press and hold the (On/Off) button until you hear the UPS beep to supply power to the connected equipment. The wall outlet is faulty. Have a qualified electrician test and repair the outlet. The UPS operates in Battery mode only, even though normal utility power is present.
TROUBLESHOOTING Table 10 Troubleshooting Guide (continued) Alarm or Condition Possible Cause Action Continuous beep. UPS internal temperature is too high. Shutdown is imminent. Save your work and turn off your equipment. Turn off the UPS. Clear vents and remove any heat sources. Ensure the airflow around the UPS is not restricted. Wait at least 5 minutes and restart the UPS. If the condition persists, contact your service representative. Continuous beep. UPS fan fault.
TROUBLESHOOTING HP Contact Information For the name of the nearest HP authorized reseller: S In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator). S In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support: S In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html).
Chapter 9 Warranty Infromation Limited Warranty To back up the wide range of features offered with the UPS, a 3-year limited warranty is provided. $250,000 Computer Load Protection Guarantee In addition to the limited warranty, a $250,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer) is offered. IMPORTANT: The $250,000 Computer Load Protection Guarantee is offered only in The United States and Canada.