HP UPD - Driver Configuration Support Guide

I get a “Please select the driver directory before configuring network settings” error when I try
to open the “Network Settings” dialog
Select a driver before opening the Network Settings dialog. This allows the printer name field to be
auto-filled based on the driver name.
The Create Package button is not enabled
This button will not be enabled until you have:
1. Selected the driver.
2. If network connect – filled out one of the required network settings.
3. Selected the Save as name and directory.
The "Create/Add Shortcuts" feature is missing from the HP DDU v2.0.0.42?
This feature is now available in theHP Driver Deployment Utility (HP DDU) v2.0.0.45 or higher to
create, modify, or delete shortcuts.
How do I exit the HP DDU?
Use the Windows close button in the upper corner.
The Network Settings dialog keeps displaying an error
If you do not want to save settings, or change your mind and don’t want a network install, you need to
close the network settings dialog with the Windows close button in the upper corner. Using the OK
button, will try to validate the settings, and that is what is causing an error.
How do I uninstall HP DDU?
Delete all the files in the root HP DDU directory.
\Driver Deployment Utility
\Help
\HPDDU
Hpddu.exe
Portcreationsdk.dll
What if the user connects the printer before the DDU package is run?
If the user connects the printer, but then cancels the plug and play event before it finishes, this
creates an incomplete plug and play event. After copying the driver files to the Windows driver store,
the HP DDU code will cleanup incomplete plug and play events for devices supported by this driver.
Then it will refresh the bus, causing the Operating System to plug and play the printer (installing the
driver and creating the printer object.)
20 Chapter 3 HP Driver Deployment Utility ENWW