HP UPD - System Administrator's Guide HP UPD 5.6.5

C Use Status Notification Pop-ups
Introduction
The HP UPD provides a feature named Status Notification Pop-ups (SNPs). SNPs provide immediate job
information and printer status information by a small pop-up window on the client PC. SNPs also provide
current information about printer consumables, such as toner levels and links to HP SureSupply ordering
system and HP Instant Support page. The SNP feature, which displays during the submittal of a print job, is
fully configurable through a variety of tools available to print administrators.
This appendix chapter contains the following sections:
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Description and benefits
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How the SNP works
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SNP default behavior
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HP Special Offers Program
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Use Device Settings tab in the property page to enable or disable SNP
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Use the pop-up window to enable/disable SNP
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Manage the SNP with the HP Driver Configuration Utility
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Manage SNP with HP Managed Printing Administration (HP MPA)
Description and benefits
Available with all PDLs, a Status Notification Pop-up (SNP) provides HP UPD users with the following
information:
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Print status and error messages. Provides users with printer status information so they can respond to
and resolve many minor printer problems such as an open cover or paper jams, reducing the number of
Help Desk calls.
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Dashboard view of supply levels. Dashboard view allows users to plan ahead to ensure that sufficient
supplies exist in the printer before printing large print jobs.
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Links to the HP SureSupply ordering system. This makes it convenient to order genuine HP supplies.
Click the SNP Windows option, “Shop for Supplies,” to open the HP SureSupply ordering system.
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Links to HP Support pages. Get instant support for many printer problems by clicking on “HP Support”
for detailed information on printer status and printer error messages.
ENWW Introduction 185