HP UPD - System Administrator's Guide HP UPD 5.6.5

3. AD Template? Version is part of the template’s file name.
4. HP DDU version? Select the About button.
3) Environment specifications
a. Version of Microsoft operating system (print server and print client)
To obtain system information, use any of the following methods.
1. Brief–click Start, click Run, and then type WINVER.EXE
2. Extended–click Start, click Run, and then type cmd.exe to open the command prompt dialog box.
Type /k systeminfo.exe at the command prompt.
3. Complete–click Start, click Run, and then type MSINFO32.
b. Microsoft Event log (spooler errors, etc)?
Click Start, click Run, and then type Eventvwr.msc.
c. Printer connectivity
1. Is the printer direct connected? If so, how is it connected, USB or Parallel?
2. Network and connectivity settings
1. IP addresses
a. Printer server
b. Print client
c. Print product
2. Print path network availability (client/server/printer). Execute the following commands:
a.
ping ip_address
b.
telnet ip_address
c.
Tracert ip_address
d.
http://device_ip_address
https://device_ip_address
3. Is SNMP enabled?
a. Is it able to be routed in your network?
b. SNMP Community Name. prnport -l
d. Citrix
1. Server–Citrix server version
2. Client–operating system and Citrix client version
3. Auto created printers configuration
ENWW 3) Environment specifications 261