HP UPD - System Administrator's Guide HP UPD 5.6.5

Steps to Remove
See
Uninstall the HP UPD on page 45
Symptoms when Printer Automatic Configuration fails
When the HP UPD Printer Automatic Configuration services cannot communicate direct to the target printing
device the exact capabilities of the target device will be unknown to the installed HP UPD printer. Symptoms
or observable changes to the HP UPD installed driver can include the following.
Error message displays, This command could not be completed because a printer communication
error occurred.
No special device features or device attachments available for selection.
Black and white printing only (even to color devices).
No color tab.
No duplex unit.
No hard drive (no Job Storage tab).
No Status Notification Pop-ups during FILE-PRINT (this feature might also be disabled through
administrator settings at time of HP UPD install).
Printing from a specified tray
HP products can select a paper by paper size and paper type. If multiple trays are loaded/configured for the
same paper size, it is still possible to select a specific tray by using the paper type selection. Configure the
paper types for the trays directly on the product or through the product’s HP Embedded Web Server. Example
of printer configuration:
Tray1: Size=Any Size; Type=Any Type
Tray2: Size=Letter; Type=Letterhead
Tray3: Size= Any Size; Type=Any Type or Plain
To assign tray 3 as the default in HP UPD:
Use the Driver Configuration Utility (found within the Print Administrator Resource Kit (PARK)) and pre
configure the HP UPD with the following settings before installing the HP UPD:
Media Type: Unspecified
Paper Source: Tray 3
Create a queue with the above settings.
If the HP UPD has already been installed, go to the Devices and Printers folder, select the HP UPD
queue, go to Printer Properties Advanced Printing Defaults Printing Shortcuts select
shortcut Factory Defaults Paper Source select Tray 3 OK Apply.
Clients connecting using Point and Print will mirror the driver settings applied to the shared printer.
NOTE: Do not use Form to Tray Assignment accessible from the installed HP UPD's Device Settings tab for
tray selection.
ENWW Use the HP UPD — features (traditional mode and dynamic mode) 77