HP UPD - System Administrator's Guide HP UPD 5.6.5

4. After the PRINTER AUTOMATIC CONFIGURATION has completed a successful bidirectional update several
device features appear in the HP UPD driver user interface that my device does not support. For
example, why does the DEVICE SETTINGS tab show "Tray 3: Not Installed" for several trays?
The settings are place holders for the HP UPD. Because the HP UPD does not know before an Automatic
or Preconfiguration of the driver's exact configuration the HP UPD driver UI structure must remain
capable of displaying settings beyond the standard default settings in the HP UPD drivers UI design. By
preserving the setting locations, after completing Printer Automatic Configuration update the user
interface can dynamically update the "Not Installed" settings to the current configuration when a
change has occurred to configuration of the device.
5. Print Properties-Device Settings-Installable Options, the Automatic Configuration option is grayed out
and unavailable for selection. What could be the cause?
Two possibilities dependent upon how the driver was installed onto the host.
a. Point and Print connection the driver is a printing client to print server connection. Updates would
be centrally controlled from the print server and not the client, therefore the print client would not
initiate the Printer Auto Configuration between the print queue and the target printing product.
However, printing clients can check their Printer Properties-About tab to display the server's last
update status between the print server and printing target product:
Auto-Configured MM/DD/YYYY
Not Auto-Configured
Auto-Configuration Not Attempted
b. Printing Automatic Configuration might have been disabled by pre-configuration of the driver
before the HP UPD was installed. This can be confirmed by checking the About tab; the following
will display if disabled by your Administrator:
Auto-Configured MM/DD/YYYY
Not Auto-Configured
Auto-Configuration Not Attempted
6. Is there a good method for testing Printer Automatic Configuration?
a. Install UPD with default options (do not utilize switches on the INSTALL.EXE command line) using
an HP default driver package downloaded from
www.hp.com/go/upd. This step ensures the driver
has not been pre-configured.
b. During installation, create a new printer port with an invalid TCP/IP address. During the HP UPD
installation, the Automatic Configuration will attempt to communicate to the invalid device IP
address. Install will complete without error and provide default options. For example, the Color
tab will not display because automatic configuration could not validate a color printer at the
defined TCP/IP address.
c. For the newly install HP UPD printer check Printer Automatic Configuration is enabled (Printer
Properties-Device Settings tab-Installable Options-Automatic Configuration-Update Now)
d. Check the About tab and note the "Last Configured xx/yy/zzzz" which identifies if Printer
Automatic Configuration has communicated with the target device.
e. Change the HP UPD install printer TCP/IP port address to a valid device IP address.
ENWW FAQ 83