HP UPD - Using HP Drivers in Microsoft Cluster Environments

You can also install the HP UPD and create queues using the Install.exe utility by running install.exe

from one of the physical nodes, using the /s option (available in HP UPD 5.3 and later) to specify the

name of the virtual node.

FREQUENTLY ASKED QUESTIONS

HP recommends installing the HP UPD on all of the physical nodes, yet I have heard that Microsoft

does not recommend this. What should I do?

The Microsoft Technet blog says that the “HP Universal Print Driver…must be installed on the physical

local nodes and on the Cluster print resource.” For more information, see:

http://social.technet.microsoft.com/Forums/en-US/winserverClustering/thread/e08b77ae-bcbf-

4714-8ea6-de84b21e93d6/.

KNOWN ISSUES

When you try to install the driver onto the cluster, you get the error “Unable to Install Printer. The Print

Processor does not exist.”

This issue may be encountered when Method 2 (described on page 3) is used to install printer drivers

to the cluster. This issue is documented in the Microsoft KB article 906752. The hotfix may be

obtained from Microsoft.

NOTE The hotfix must be applied to the Cluster Server as well as the client machine from which the

printers are being installed.

When you install multiple drivers, older files replace newer file versions.

This issue may be encountered if Method 1 (described on page 2) is used when installing drivers to

the cluster. This is due to the behavior of the Add Printer Wizard. There is no fix for this issue. The

recommended workaround is to install the drivers using Method 2.

without notice. The only warranties for HP products and services are set forth in the express warranty statements

accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft is a U.S. registered trademark of Microsoft Corporation.

May 2011