HP UPD - Using Managed Printer Lists with HP Web Jetadmin (WJA) (for use with Active Directory Administrator Template)

ManualsBrandsHP ManualsSoftwareHP Universal Print Driver for Windows - PCL 6

USING MANAGED PRINTER LISTS

for the HP Universal Print Driver with HP Web Jetadmin

CONTENTS

Introduction ............................................................................................................................. 2



Operation overview .................................................................................................................. 2

Assumptions ......................................................................................................................... 2

Exporting device Groups as XML Managed Printer Lists ................................................................ 3

Configuring the Administrative Templates .................................................................................... 9

Verifying successful MPL configuration ........................................................................................ 9

Troubleshooting ...................................................................................................................... 10

Problem: The printer list is empty ........................................................................................... 10

Problem: Policy is not enabled in the HP UPD ......................................................................... 11

Problem: Administrative Template settings are not being applied .............................................. 11

Problem: The registry includes the wrong settings .................................................................... 12

Problem: The HTTP server is on a different subnet than the HP UPD and is not accessible ............. 12

Problem: The MPL file cannot be downloaded ........................................................................ 12

Problem: One or more printers are not showing up in the MPL ................................................. 13

Appendix A: XML tag equivalencies ......................................................................................... 14

Summary of content (14 pages)

PAGE 1
USING MANAGED PRINTER LISTS for the HP Universal Print Driver with HP Web Jetadmin CONTENTS Introduction .............................................................................................................................2 Operation overview ..................................................................................................................2 Assumptions .........................................................................................................................
PAGE 2
INTRODUCTION In enterprise environments where print policy is managed using Microsoft® Active Directory Group Policy and the HP Universal Print Driver (UPD), administrators must be able to create Managed Printer Lists. This paper describes how to create and deploy Managed Printer Lists (MPLs) for HP UPD version 4.7 and later, using HP Web Jetadmin 10.1 and later. OPERATION OVERVIEW The Managed Printer List (MPL) is an XML file that is placed on an HTTP web server somewhere on the enterprise network.
PAGE 3
NOTE Device Name is a required field in HP UPD MPLs. If it is undefined for a particular printer, the HP UPD will not show that printer when displaying the MPL. To verify that Device Name is defined for all printers in the group: • Right click the toolbar at the top of the displayed group. • Make sure that there is a checkbox next to Device Name. • Examine the Device Name column, making sure that Device Name is defined for all printers in the list.
PAGE 4
Figure 3—Choose which columns to include Select Groups as the Selection method. (See Figure 4 on the next page.
PAGE 5
Figure 4—Select Groups as the section method Select the name of the group you want to export in the dropdown box. Figure 5—Select the name of the group you want to export Click Next. Specify destinations settings by entering the name of the local file. (The path will be entered later on another screen.) Select Local file and XML (see Figure 6 on the next page). Click Next.
PAGE 6
Figure 6—Specify destination settings To confirm, click Start Export. (See Figure 7 on the next page.
PAGE 7
Figure 7—Confirm to start the export Save the Managed Printer List one of two ways, depending on which version of HP Web Jetadmin you are using (see Figure 8 on the next page): • WJA 10.1—Create a path to a file share on the web server that will be accessed by the HP UPD. • WJA 10.0—Since HP Web Jetadmin 10.0 cannot access network shares, the MPL must be saved to a directory on the hard drive of the server where HP Web Jetadmin is installed.
PAGE 8
Figure 8—Select where to save the Group See Figure 9 for a sample exported HP Web Jetadmin Managed Printer List file. HP LaserJet 4000 Series HP LaserJet 4000 15.62.43.220 hpb25206.boi.hp.
PAGE 9
CONFIGURING THE ADMINISTRATIVE TEMPLATES Please refer to the HP Universal Print Driver System Administrators Guide for instructions on how to install and use the HP Administrative Template to create group policy. To configure the Administrative Template, select Managed Printer List Settings. Select Enabled. Under Custom MPL Count, enter the total number of MPLs that you have configured. Be sure to leave HP MPL Only unchecked.
PAGE 10
In the Find a printer section, you should see the name of the device Group that you entered into the Administrative Template. In this case, the name is “Bonus Room”. Double-click the Group that you created. Figure 12—Find a printer You should see all the printers in the HP Web Jetadmin device Group that were in the exported XML file.
PAGE 11
Problem: Policy is not enabled in the HP UPD Verify that Enable Policy for all users is checked. Figure 15—Enable Policy for all users Problem: Administrative Template settings are not being applied Check the registry key to verify that the key “HKCU\Software\Policies\Hewlett Packard\HP Print Settings\ADSPrintPolicy” is present (Figure 16).
PAGE 12
Problem: The registry includes the wrong settings • Verify that the registry settings are as intended. In particular, inspect the key “CustomMPLPath0”. If the path is not the same as the one entered in the Administrative Template, or if the key is missing, your group policy settings are not being applied. • Verify that the CustomMPLCount is correct. • Verify that the CustomMPLTypex is “0x00000001”. • Verify that you are logged into the domain.
PAGE 13
If your browser display is similar to the one shown in Figure 18, the HP UPD should be able to reach the HTTP server. If the browser says the page cannot be found: • If you are using the hostname of the HP Web Jetadmin server, try using the IP address instead. If this works, then you have a DNS or name resolution issue on your network. Contact your network administrator. • Make sure that the URL is correct. Verify that you are using HTTP, the correct hostname/IP, and the correct file name with .
PAGE 14
APPENDIX A: XML TAG EQUIVALENCIES The following table shows the XML element names used by HP Web Jetadmin, and how the information in those elements is displayed by the HP Universal Print Driver. Required information is displayed in bold type. MPL Tag Name WJA 8 PrinterName WJA 10.