Installing HP-UX 11.0 and Updating HP-UX 10.x to 11.0 HP 9000 Computers Edition 1

188 Chapter 7
Troubleshooting
Using Config Tools
Using Config Tools
Table 7-1 Running add_release
Message(s) or
Behavior
Possible Cause Fix
Couldn't mount
cdrom device at:
device_file
This error could occur
if:
• the user entered
the wrong device
file
• the cdrom is not
loaded and ready
• the device file is
not correct for the
cdrom
Try to mount the cdrom
manually by executing the
following:
mount -Fcdfs -oro \
cdrom_block_device_file \
mount_point_dir
Verify that the device file is
correct by running sam.
ERROR: Failed to
register the
cdrom depot at:
tmp_dir_name
This error could occur
if: the CD-ROM
media in the
CD-ROM drive is not
a depot CD-ROM.
Verify that the CD-ROM is a
valid SD depot by executing
the following:
swreg -l depot \
cdrom_mount_block_device_file
swlist -s \
cdrom_mount_point_dir
Remove command
failed:
remove_command_ex
ecuted
This error occurs
when you have
specified removal of
an obsolete release
and the command to
do the removal failed.
Refer to the log file for the
command used to remove
the release. Typically the
remove_release
command is used. Its
messages are written to
stderr.