HP Instant Capacity User's Guide for versions B.07.x

Troubleshooting
Troubleshooting the Instant Capacity Software
Chapter 7110
Step 7. Ensure that the WBEM B8465BA bundle (version A.01.05 or higher) is
installed.
Step 8. Make sure par commands such as parstatus are working. For failures
in virtual partitions, check the vPar commands such as vparstatus.
Step 9. Check the Instant Capacity log file (/var/adm/icod.log) and the syslog
(/var/adm/syslog/syslog.log) for any error messages.
Additional
Troubleshooting
Steps for E-mail
Connectivity
If you are utilizing asset reporting, perform the following additional
troubleshooting steps to ensure that HP is able to receive an e-mail
message from the Instant Capacity software:
Step 1. Execute the command:
/usr/sbin/icod_notify <
reply_address >
Where
reply_address is the e-mail address where you desire HP to
send a confirmation message.
Step 2. Verify that HP replies with a confirmation message, via e-mail, to the
reply address specified in
Step 1
If you do not receive the confirmation e-mail message in Step 2 from HP
then your partition is unable to send e-mail over the internet to the
hp.com domain. See “Diagnosing E-mail Configuration” on page 111 for
details on troubleshooting your e-mail configuration.