HP Instant Capacity User's Guide for versions B.07.x

Troubleshooting
Diagnosing E-mail Configuration
Chapter 7 111
Diagnosing E-mail Configuration
You can use the following steps to confirm the e-mail configuration or to
aid in debugging the configuration:
Step 1. Send an e-mail message from your system to an e-mail address in the
same domain (intranet) and confirm receipt of the e-mail message.
Step 2. Send an e-mail message from your system to an e-mail address outside of
your domain (to the internet, for example, to a yahoo or hotmail e-mail
address) and confirm receipt of the e-mail message.
Step 3. Send an e-mail message from your system to someone at HP (for
example, a HP representative in a local account team) and confirm the
person at HP received the e-mail message.
Step 4. As root, execute the command:
/usr/sbin/icod_notify <
reply_address >
This command sends an e-mail message to HP’s audit application. HP
sends a confirmation e-mail message to the reply address that is
specified. Receipt of the confirmation e-mail message confirms successful
e-mail configuration.
If any of the above steps do not produce the correct result,
see“Configuring E-Mail on Instant Capacity Systems” on page 143 for
details on how to correctly configure e-mail connectivity for Instant
Capacity.