Installing and Administering Internet Services

374 Chapter 12
Troubleshooting Internet Services
Troubleshooting data communications problems may require you to
investigate many hardware and software components. Some problems
can be quickly identified and resolved. These include invalid software
installation, version incompatibilities, insufficient HP-UX resources,
corrupt configuration shell scripts, and programming or command errors.
Other problems require more investigation.
Once identified, most problems can be resolved by the programmer, user,
or node manager, using the suggestions in this chapter or the error
messages documented in the link installation manuals. However, there
may be problems that you should report to your Hewlett-Packard
support contact. This chapter includes guidelines for submitting an HP
Service Request (SR).