HP-UX 11i v3 Installation and Update Guide, September 2009 (Update 5 Release)

Table A-2 Known install and update problems (continued)
Description/actionProblem
If you ignite or update a system to an Operating Environment (OE) older
than March 2009 using a combined depot that also contains certain
patches, the session may result in the following errors. The triggers for
these errors are the patches PHKL_38623, PHKL_38733, PHKL_38715,
and PHKL_38762. These patches are contained in the March 2009 (or
later) FEATURE11i bundle.
* Installing fileset "PHKL_nnnnn.C-INC,r=1.0"
(nnn of nnn).
ERROR: Cannot read from the file
"/var/adm/sw/products/ProgSupport/C-INC/INFO":
No such file or directory (2).
ERROR: Rebuilding the Installed Products Database
has failed.
You may need to retry this operation.
Due to header files missing from the ProgSupport.C-INC fileset, a
compile of C source code will fail. Many of the header files in the /usr/
include directory tree or in /usr/old/usr/include will be missing.
A swverify check will not detect the missing files.
What to do
To avoid this problem, Ignite or update to the older OE first. Then install
the desired patches from the March 2009 (or later) FEATURE11i bundle.
Do not install or update an older OE with the FEATURE11i bundle (or
referenced patches) in a combined depot.
To repair damage that may have resulted from this problem, follow the
steps described in Change Request QXCR1000902981. Go to the IT
Resource Center (http://itrc.hp.com), click Search knowledge base,
then select Search by document ID for your search mode. Enter
"ttr_na-SSB_1000902981” in the box.
Install or update of an older
OE with certain patches in a
combined depot may result
in errors
102 Known install and update problems