HP-UX 11i v3 Installation and Update Guide, September 2009 (Update 5 Release)

Table A-2 Known install and update problems (continued)
Description/actionProblem
On an HP Integrity system, update from HP-UX 11i v3 September 2008
to HP-UX 11i v3 March 2009 (or later) using OE media may fail when
the kernel base page size (BPS) is set to greater than the 8K value. The
update failures were seen on systems with the HP Integrity Virtual
Machines (Integrity VM or HPVM) product (VMKernelSW bundle
versions B.04.00 and later) that automatically sets BPS to 64K. The failures
may also occur on HP Integrity systems that have BPS set to 16K or 64K
values. The Tunable Base Page Size feature (introduced in September
2008 OE Update) enables these changes (see the base_pagesize(5) manpage).
The update from OE media may fail in one of two ways on systems with
BPS > 8K:
1. A read error while reading filesets from the OE media, with a “Bad
Address (14)” wording in the error message. Installing PHKL_39114
will fix the read error.
2. The update may hang while installing the filesets from the March
2009 OE (or later) media. Installing PHKL_39114 will not fix this
critical problem.
What to do
Install patches PHKL_39509 and PHKL_39594 on HP Integrity systems
(which fixes the defect with the FS buffer cache on systems with the 64K
base page size). The patches can be installed from the September 2009
release of the HP-UX 11i v3 OE Update media. The system will reboot
after installing the patches.
OR
If your kernel base page size (BPS) is set to larger than 8K, then set the
BPS to 4K before performing the update from the March 2009 OE (or
later) media. After you have updated your system, return the BPS to its
former value.
For detailed notes on work-arounds and recovery steps, see CRs
QXCR1000907205 and QXCR1000868519 at the IT Resource Center (http://
itrc.hp.com). Click Search knowledge base, then select Search by
document ID for your search mode. Enter "ttr_na-SSB_1000907205” and
"ttr_na-SSB_1000868519” in the box.
Update using HP-UX 11i v3
March 2009 from OE media
may fail when the base page
size is not 4K or 8K
During update from HP-UX 11i v2 to HP-UX 11i v3 March 2009 and
September 2009, the currently running sfd daemon will be stopped and
restarted. This is done in order to start the sfd daemon freshly from the
newly delivered executable. Because the update is still going on and the
OS is still 11i v2, the starting of sfd out of the new binary delivered for
11i v3 results in generation of a core file.
What to do
The patch PHCO_39485 from the ITRC (http://itrc.hp.com) fixes this
problem. This patch has to be copied to the depot to which update is
going to be made. The patch can be copied to the depot using swcopy(1M)
command.
Update from HP-UX 11i v2 to
HP-UX 11i v3 March 2009 and
September 2009 will result in
generation of a core file from
sfd
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