HP Instant Capacity Version 10.x User Guide (5900-1581, March 2011)

10 Frequently Asked Questions
This chapter covers frequently asked questions on the following topics:
• “Instant Capacity Software” (page 107)
• “Instant Capacity Hardware” (page 110)
• “Global Instant Capacity” (page 110)
Instant Capacity Software
What software product is required for Instant Capacity on Itanium-based servers running HP-UX?
The HP software bundle for the Instant Capacity version 10.x software, on Itanium-based servers
running HP-UX 11i v1, 11i v2, or 11i v3, is HP product number B9073BA.
Can one HP enterprise server be under both a Pay per use (PPU) and Instant Capacity contract at
the same time?
No, the PPU and Instant Capacity software bundles are mutually exclusive. Both can be installed
on the same HP enterprise server, but because the server can be purchased using either PPU or
Instant Capacity (but not both), the server can be configured only for the purchased pricing solution.
Where can I find the Instant Capacity 10.x software bundle?
The Instant Capacity 10.x software bundle (B9073BA for HP-UX systems, BA484AA for OpenVMS
systems) is installed at the factory for new HP-UX systems and is automatically installed on OpenVMS
Version 8.4 systems when the operating system is installed. If you need to install the software, it
is available from the following:
• (HP-UX) HP Software Depot web site: http://www.hp.com/go/softwaredepot (search for
“Instant Capacity”)
• March 2011 HP-UX 11i v3 Operating Environment (OE) media
• November 2009 OpenVMS Version 8.4 Operating System Media
For details about installing the Instant Capacity 10.x software bundle, see “Installing Instant Capacity
Software” (page 33).
One of my HP-UX or OpenVMS applications has compatibility issues with the Instant Capacity
software. How do I correct the problem?
The application might have a problem when cores are activated or deactivated. Some applications
size themselves at system startup based on the number of active cores and they do not adjust for
core increases or decreases. For more information, see “Software Application Considerations”
(page 51).
We want to utilize temporary capacity on our Itanium-based server. What system configuration is
necessary and how do we acquire temporary capacity?
First, purchase the Temporary Instant Capacity (TiCAP) product from your HP sales representative,
acquire and apply the TiCAP codeword, and then activate additional cores with temporary capacity.
If you want asset reporting in order to view temporary capacity balances on the Utility Pricing
Solutions portal, make sure that email is properly configured for the system you plan on using
temporary capacity. For details about email configuration, see “Diagnosing Email Configuration”
(page 105). For details about temporary capacity, see Chapter 5: “Temporary Instant Capacity”
(page 55).
How much history is retained in the Instant Capacity log files?
The Instant Capacity log files retain up to 2 MB of Instant Capacity events. An Instant Capacity
event occurs and is written to the log files when one of the following occurs:
Instant Capacity Software 107