HP Instant Capacity Version 10.x User Guide (762794-001, March 2014)

Example 29 Exception report for negative temporary capacity balance
To: [e-mail]
Subject: HP AlertMail-009: Instant Capacity Exception Report
EVENT (23 Oct 00:22): This message is being sent to inform you that
your Instant Capacity complex () is in an exception state based on
the following detected exceptions:
Negative temporary capacity balance
'Negative temporary capacity balance' means that the authorized
temporary capacity (TiCAP) on the system has been depleted and
continued use of core(s) without usage rights has caused additional
(unauthorized) temporary capacity to be consumed. To correct this
exception, first correct any 'More cores active than expected'
exception so that the temporary capacity balance does not continue to
grow more negative. Then, purchase additional temporary capacity and
apply the temporary capacity code word to the complex. Alternately,
purchase additional usage rights to match the number of core(s)
consuming temporary capacity and apply the Right to Use (RTU)
code words to the complex.
More cores active than expected
'More cores active than expected' means that the number of active cores
across the complex exceeds the number of core usage rights. For details
of core usage use the icap status command. This exception state may be
corrected by: deactivating cores until the global number of inactive
cores matches the global number of cores without usage rights, as reported
by icap status. Alternately, additional core usage rights can be purchased
for permanent activation, or temporary capacity (TiCAP) can be purchased
and applied to the complex.
Onboard Administrator URL: https://192.168.10.10/
Troubleshooting the iCAP software
If the iCAP software is not functioning, perform the following steps:
1. Verify that the iCAP software is installed and not corrupted. On HP-UX systems, enter the
following command:
/usr/sbin/swverify iCOD
You should see the message Verification succeeded. in the output of the swverify
command.
On OpenVMS systems, enter the following commands to verify that the iCAP and WBEM
software are installed and configured:
$ @sys$manager:ICAP$CLI_UTILS.COM CONFIG_CHECK
$ show log ICAP$CONFIGURED
“ICAP$CONFIGURED” = “TRUE” (LNM$JOB_nnnnnnnn)
$ pipe product show hist | search sys$pipe WBEMCIM
HP I64VMS WBEMCIM X2.92-A090624 Full LP Install Val 05-OCT-2009
2. (HP-UX) If the swverify command in step 1 displays an error, reinstall the iCAP software.
For details, see “Installing iCAP software” (page 32).
(OpenVMS) If the iCAP software is not configured, configure it using the
SYS$MANAGER:ICAP$CONFIGURE.COM procedure. If the WBEMCIM software is not installed,
install it using the PRODUCT INSTALL utility.
3. Verify that the status of your iCAP system or partition is correct by entering the following
command:
120 Troubleshooting