HP Instant Capacity Version 10.x User Guide (762794-001, March 2014)

HP-UX: /usr/sbin/icapstatus
OpenVMS: $ICAP SHOW STATUS
The iCAP software version is displayed as something similar to “B.11.23.09.00”. If you do
not have a version 10.x installed, install the iCAP 10.x software.
If there is a discrepancy between the number of reported components with or without usage
rights and your iCAP contract, contact your local HP Response Center and request iCAP
assistance.
4. Ensure that the required processes for iCAP are running.
On HP-UX systems, verify that the icapd daemon is running on the system or partition by
entering the following command:
/usr/bin/ps -e | grep icapd
The command indicates that the icapd daemon is running on the partition. If it is not running,
view the system log file (syslog) for icapd error messages and take the appropriate action.
On OpenVMS systems, verify that the ICAP_SERVER and WBEM CIMSERVER processes are
running:
$ pipe show sys | search sys
$pipe ICAP_SERVER%SEARCH-I-NOMATCHES, no strings matched
$ pipe show sys | search sys$pipe CIMSERVER
202046D CIMSERVER HIB 10 8335702 0 00:22:46.98 75250 77655 M
A line of output lists the process information. In this example, the CIMSERVER process is running
and the ICAP_SERVER process is not running.
5. (HP-UX) Make sure that the kernel driver diag2 is built into the kernel.
6. (HP-UX) Make sure that the nParProvider bundle is installed.
7. Make sure that the required WBEM provider modules are installed and running.
On HP-UX systems, the WBEM B8465BA bundle (version A.02.09 or higher) must be installed.
On HP-UX systems. verify WBEM installation by using the following steps:
# cimprovider -ls | egrep -e NPar -e GiCAP
HP_NParProviderModule OK
HP_GiCAPProviderModule OK
If they do not indicate the OK status,
# cimprovider -ls | egrep -e NPar -e GiCAP
HP_NParProviderModule OK
HP_GiCAPProviderModule Stopped
you should enable them by using the following commands:
# cimprovider -em HP_GiCAPProviderModule
# cimprovider -ls | egrep -e NPar -e GiCAP
HP_NParProviderModule OK
HP_GiCAPProviderModule OK
On OpenVMS systems, verify the WBEM installation by using the following commands:
$ cimprovider :== $WBEM_OPT:[wbem.bin]cimprovider
$ pipe cimprovider -l | search sys$pipe -
“HP_NParProviderModule”,”HP_iCAPProviderModule”,
”HP_iCODProviderModule”
HP_NParProviderModule
HP_iCAPProviderModule
HP_iCODProviderModule
All three of the provider modules must be loaded.
Troubleshooting the iCAP software 121