HP-UX vPars and Integrity VM V6.3 Administrator Guide

15 Support and other resources...................................................................261
15.1 Contacting HP ..............................................................................................................261
15.1.1 Before you contact HP..............................................................................................261
15.1.2 HP contact information............................................................................................261
15.1.3 HP Insight remote support........................................................................................261
15.1.4 Subscription service................................................................................................262
15.2 Related information.......................................................................................................262
15.3 Typographic conventions................................................................................................262
16 Documentation feedback.......................................................................265
A Troubleshooting.....................................................................................267
A.1 Creating VMs.................................................................................................................267
A.1.1 Configuration error on starting the VM........................................................................267
A.2 Storage.........................................................................................................................267
A.2.1 Attachable storage devices.......................................................................................267
A.2.2 NPIV storage devices..............................................................................................268
A.2.3 SCSI queue depth on legacy AVIO and NPIV devices..................................................269
A.3 Networking...................................................................................................................269
A.3.1 AVIO networking.....................................................................................................269
A.3.2 Troubleshooting DIO...............................................................................................271
A.4 VSP (Virtualization Services Platform).................................................................................272
A.4.1 CPU or memory info in machinfo output on VSP could be confusing...............................272
A.5 Performance..................................................................................................................272
A.5.1 CPU intensive applications may not be responsive when the VSP is servicing high I/O load
for guests........................................................................................................................272
A.5.2 Integrity VM and vPar CLI commands experience poor performance when there are numerous
devices on the VSP...........................................................................................................273
A.5.3 I/Os take long to complete under heavy I/O conditions on vPars or VMs with large NPIV
LUN configuration............................................................................................................273
A.6 CLI...............................................................................................................................273
A.6.1 hpvmhwmgmt(1M) reports DIO resources are in use by VSP..........................................273
A.6.2 hpvmmodify(1M) may fail with the message intent failed Can’t get the resource maxima...273
A.7 Miscellaneous................................................................................................................273
A.7.1 While booting a vPar or VM guest the message WARNING: VCPU0 not scheduled is
displayed........................................................................................................................273
A.7.2 When a vPar is terminated by a TC command from its console, a corresponding vm.core
is not always generated on the VSP....................................................................................273
B Reporting problems with vPars and Integrity VM.........................................275
B.1 Collecting vPars and Integrity VM data...............................................................................275
B.1.1 Using the hpvmcollect command on the VSP.................................................................275
B.1.2 Using the hpvmcollect command on vPars or VMs........................................................278
B.1.3 Recommendations for using hpvmcollect command.......................................................279
B.2 Managing the size of the VMM driver log file.....................................................................279
C Sample script for adding multiple devices..................................................281
Glossary..................................................................................................287
10 Contents