HP-UX vPars and Integrity VM V6.3 Administrator Guide

B Reporting problems with vPars and Integrity VM
You can report vPars and Integrity VM defects through your support channel. Follow these instructions
to collect data to submit with your problem report.
1. Run the hpvmcollect command on the VSP to gather information about the guest before
modifying any guest. Preserve the state of the VSP and the vPar and VM guest to best match
the environment when the VSP failed.
If multiple guests are running, run the hpvmcollect command for guest that was running at
the time.
2. After the hpvmcollect archive is stored on the VSP, reboot the vPar and VM guest that
caused the VSP to crash.
3. Run the hpvmcollect command on the guest again. Include this information in the
hpvmcollect archive from the VSP.
4. Report the information through your support channel.
This chapter describes how to use the hpvmcollect command and how to investigate vPars and
Integrity VM log files for information, including the following topics:
• “Collecting vPars and Integrity VM data”
• “Managing the size of the VMM driver log file”
B.1 Collecting vPars and Integrity VM data
You can use the hpvmcollect command on the VSP or on the vPar and VM to collect information
that is useful in analyzing system problems. The options available for the hpvmcollect command
on the VSP are different from those available on vPars/VMs. For information about using the
hpvmcollect command, see one of the following sections:
• Using the hpvmcollect command the VSP, see Section B.1.1 (page 275).
• Using the hpvmcollect command on vPars/VMs, see Section B.1.2 (page 278).
B.1.1 Using the hpvmcollect command on the VSP
Table 39 (page 275) describes the options to the hpvmcollect command on the VSP:
Table 39 Options to the hpvmcollect command on the VSP
DescriptionOption
Specifies the vPar and VM guest name, where vm-name is the name of the
vPar or VM.
-P vm-name
Specifies the vPar and VM guest number, where vm-number is the number
of the vPar orVM.
-p vm-number
Specifies a VSP name to receive the archive, which is copied using the scp
command. Verify that you can log in to the VSP without a password.
-s host
Specifies the number of crash dumps to copy to the archive. By default, the
hpvmcollect command copies the latest crash dump directory (based on
the bounds file). This option can be used only with the -c option.
-n crash-dump
Specifies a target directory in which to create the hpvmcollect_archive
directory.
-d dir
Specifies the archive name with the specified label. If an archive with the
same name exists, it is renamed by appending a time stamp to the original
name before the new archive is created.
-b report-number
Includes the latest crash dump directory in the archive. This option is used
if the guest or the VSP fails or hangs.
-c
B.1 Collecting vPars and Integrity VM data 275