OSI Troubleshooting Guide, May 1997

Chapter 2 57
Problem Solving
Checking System Status
Status Check 4
1. If you are using the FTAM Service, run osistat to verify that the
shared memory segment is present and to display the number of
currently active FTAM applications. See Chapter 3, “Using OSI and
OTS Tools,” on page 71, for more information on osistat.
2. If you are using FTAM, then the count of “Active FTAM responder
service providers” should be one or more. If not, then run osiadmin
or osistart to start FTAM.
3. If osistat indicates that it is “Unable to access the shared- memory
segment” formatting, you may need to regenerate the kernel to
increase the available amount of shared memory or semaphores.
Status Check 5
1. If you are running X.400, then type /opt/x400/bin/x4stat to
display the X.400 processes that are enabled.
2. If the process status of any component displayed is “not running!”
then issue the command x4start.
3. Use the Managing X.400—Administrator’s Guide if problems persist.