HP-UX 11i v3 Installation and Update Guide, September 2010

Reviewing known problems
Before beginning any cold-install or update process, you should review the descriptions of
harmless messages and known problems provided for you in this guide (Appendix A: “Harmless
messages and known problems” (page 75)) and in the DVD booklet, HP-UX 11i v3 Read Before
Installing or Updating (also available at http://hp.com/go/hpux-core-docs.)
These known problems notes include, but are not limited to, issues with cold-installing and/or
updating to HP-UX 11i v3. You can also find other late-breaking news of issues at the ITRC
(http://itrc.hp.com) and by subscribing to Subscriber's Choice. At the ITRC, click Subscribe to
proactive notifications and security bulletins.
Locating source media and codewords
Before you can cold-install or update, you must locate the source media needed for the process.
The DVDs available in the media kit are described in “Media kit contents” (page 8).
You can obtain a codeword for a purchased product by contacting one of the HP licensing services
listed in Table 4-1.
NOTE: For the real-time delivery of software passwords/keys and related licensing information,
go to the Software License Manager website: http://licensing.hp.com.
Table 4-1 HP licensing services
EmailTelephoneLocation
[e-mail]0120.42.1231 (Inside Japan)
0426.48.9310 (Inside Japan)
+81.426.48.9312 (Outside Japan)
Asia
[e-mail]+33 (0)4.76.14.15.29Europe
[e-mail][phone]North America
Reviewing the software bundle install types
The structure HP-UX 11i v3 Operating Environments has been broken down into categories and
install types to make installing and updating easier and more flexible. For more information
about this structure, see “HP-UX 11i v3 Operating Environment install/update structure”
(page 91). You should familiarize yourself with the install types (required, recommended, and
optional) before you start the cold-install or update process.
Backing up your system
Any data on the client disks that are used for installation, including the operating system, are
removed entirely as part of the installation process. Make a recovery image of your system so
you can easily restore it to its original state if a problem occurs. Back up your system before and
after performing a cold-installation or update.
Backing up your system consists of two parts:
• Part I: Creating an operating system recovery image
• Part II: Backing up your data files
22 Before you begin