Veritas Storage Foundation 5.1 SP1 for Oracle RAC Administrator"s Guide (5900-1512, April 2011)

Enter the full path of the Oracle RAC database home directory.

Note: The installer tries to discover the location of the Oracle RAC database

home directory from the Oracle inventory. If the installer discovers the

information, you are not prompted for this information.

The installer verifies the path information.

Enter the Oracle user name.

The installer displays the location of the temporary log file and starts the

verification process.

Running VRTSexplorer to diagnose issues in the cluster

Perform this step if you encounter issues in your cluster environment that require

professional support.

VRTSexplorer, also known as Veritas Explorer, is a tool provided by Symantec to

gather system and configuration information from a node to diagnose or analyze

issues in the cluster. The utility is located at /opt/VRTSspt/VRTSexplorer.

Note: The utility collects only technical information such as the server

configuration and installed Veritas products information required to troubleshoot

issues. No user data is collected by the utility. For more details on the information

that is collected by the utility, refer to the README located in the

/opt/VRTSspt/VRTSexplorer directory.

To run the utility:

# cd /opt/VRTSspt/VRTSexplorer

# ./VRTSexplorer

For information on various command options, see VRTSexplorer (1M).

If you find issues in the cluster that require professional help, run the utility and

send the compressed tar file output to Symantec Technical Support to resolve the

issue.

Administering VCS

This section provides instructions for the following VCS administration tasks:

■ Viewing available Veritas devices and drivers

See “Viewing available Veritas device drivers” on page 92.

91Administering SF Oracle RAC and its components

Administering VCS