HP Caliper HP-UX Release Notes

5 Support Information
For Answers to Your Questions
You can get help with using and understanding HP Caliper by sending email to the
HP Caliper development team. Please send questions to [e-mail].
For Support Questions on the Web
For support questions, contact the HP support organization at their Web site, the IT
Resource Center (ITRC). Contact the site nearest you, either Americas/Asia-Pacific or
Europe. The ITRC gives you access to:
• A technical knowledge base with self-solve tools. The database is available to
customers who have support contracts.
• Patches for software.
• Peer support forums.
For Support Questions on the Phone
For HP-UX users, response center support for HP Caliper is included in the support
contract for HP C/aC++ and HP Fortran. If you have a support contract, call the HP
Response Center at 800-633-3600 (North America) or contact your Country Response
Center. You will need the software system identifier (system handle) associated with
your support contract.
To Report Defects
If you have an HP support contract and you have a problem for which a defect needs
to be reported, provide a test case demonstrating the problem. The Response Center
Engineer will then file a defect report.
You can also send information about problems to [e-mail]
(whether or not you have an HP support contract).
To Receive New Release Announcements
For announcements about new HP Caliper releases, you can subscribe to an HP Caliper
email mailing list.
To sign up, send email to: [e-mail].
In the body of the message (not the Subject line) put:
subscribe caliper-announce your_email_address
For Answers to Your Questions 15