HP Integrity Virtual Machines 4.2.5: Release Notes

initiate a fast and accurate resolution, based on your product’s service level. Notifications may be

sent to your authorized HP Channel Partner for on-site service, if configured and available in your

country. The software is available in two variants:

• HP Insight Remote Support Standard: This software supports server and storage devices and

is optimized for environments with 1-50 servers. Ideal for customers who can benefit from

proactive notification, but do not need proactive service delivery and integration with a

management platform.

• HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring

and proactive service support for nearly all HP servers, storage, network, and SAN

environments, plus selected non-HP servers that have a support obligation with HP. It is

integrated with HP Systems Insight Manager. A dedicated server is recommended to host both

HP Systems Insight Manager and HP Insight Remote Support Advanced.

Details for both versions are available at:

http://www.hp.com/go/insightremotesupport

To download the software, go to Software Depot:

http://www.software.hp.com

Select Insight Remote Support from the menu on the right.

NOTE: HP recommends using Insight Remote Support on the VM Host system. Information from

Insight Remote Support running on virtual machines should not be used to determine the hardware

state.

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