HP Integrity Virtual Machines Manager 4.1 Software: User Guide

A Error messages, status indicators, and troubleshooting
This appendix discusses error messages and troubleshooting related to VM Manager problems,
and describes the status indicators that appear on some VM Manager screens and the error and
status labels that might appear with utilization meters (bar graphs) displayed on certain VM
Manager screens.
Error messages
Error messages visible in VM Manager are returned primarily from the Integrity VM commands
themselves. This section describes how to review such error messages as logged by Integrity VM
and includes information about error messages that might be seen when attempting to access
VM Manager. Other errors or problems are discussed in “Troubleshooting virtual machine
problems” (page 128).
Reviewing error messages
To review an error message that resulted from an Integrity VM command run by VM Manager
in the past (and so is not currently viewable), you can select View→Integrity VM log for VM
Host... or View→Integrity VM log for VM.... The former menu item displays events logged by
Integrity VM that pertain to the VM Host and all its guests. The latter menu item displays events
logged by Integrity VM that pertain to a specific virtual machine. For more information, see
“Viewing Integrity VM Host and VM logs” (page 119).
For more information about error messages related to Integrity VM, see the HP Integrity Virtual
Machines Installation, Configuration, and Administration manual.
Errors accessing VM Manager
Under certain circumstances, errors can occur when attempting to enter Integrity VM Manager
from HP Insight Virtualization Manager software (Insight Dynamics - VSE for Integrity) or from
the HP System Management Homepage. In those cases, a page titled “Access failure” is displayed
with the name of the VM Host system and the reason for the failure to enter Integrity VM Manager.
The following list describes the access failure messages that you might receive:
• The user is not authorized to monitor the VM host in HP SIM/Insight
Dynamics. Authority to monitor the VM host is required when using
Integrity Virtual Machines Manager for accessing the VM host or for
accessing any hosted VM within the Insight Dynamics environment.
To use VM Manager, an HP SIM/Insight Dynamics user must have at least Monitor Tools
authorization for the virtual machine host system. If a user has authority to manage an
individual virtual machine but is not authorized within HP SIM/Insight Dynamics to monitor
the VM Host system that contains it, the error message appears when the user selects the
VM Manager icon in the virtual machine's system box displayed by the Virtualization
Manager Visualization tab. To return to Virtualization Manager, select All VSE Resources
in the left-hand navigation pane of HP SIM/Insight Dynamics (System and Event
Collections→Systems→Shared→Systems by Type→All VSE Resources).
• The VM host is not known to HP SIM/Insight Dynamics. The VM host
must be known to use Integrity Virtual Machines Manager for the VM
host or for any VM hosted by it.
It is possible that a virtual machine might be discovered by HP SIM while the containing
VM Host has not yet been discovered. To use VM Manager, both the virtual machine and
the containing VM Host must be discovered by HP SIM. This error message appears when
you select a virtual machine link in the virtual machine system box displayed in Virtualization
Manager before HP SIM has discovered the virtual machine's VM Host. To return to
Virtualization Manager, select the All VSE Resources link in the left-hand navigation bar
Error messages 125