HP Matrix Operating Environment 7.2 Update 1 Infrastructure Orchestration User Guide

In the message above, “/.../” represents the datastore allocated for the VM;
[inactive-datastore-name]” represents the datastore on which the template resides.
The template selected for provisioning an ESX VM resides on an inactive datastore.Possible cause
Do one of the following:Action
• Activate the datastore on which the selected VMware template resides.
• In infrastructure orchestration designer, select a different VMware template for provisioning the
ESX VM.
Start function on virtual machine failed: there are not enough licenses installed to perform the
operation
The start function on virtual machine <logical_server_id> failed: There
are not enough licenses installed to perform the operation.
Failure message
ESX host not licensed.Possible cause
Use vCenter to apply a full ESX license to the host.Action
Select or create an empty folder as the target destination
Select or create an empty folder as the target destination.Failure message
The directory that infrastructure orchestration is attempting to deploy to is not empty, probably due
to a previous failed provisioning which was not cleaned up completely.
Possible cause
When infrastructure orchestration deploys a virtual machine, it creates a directory structure into
which the virtual machine is provisioned. The directory that is created follows the pattern: <VMFS
Action
Volume>\<Service Name>\<VM Name>. This folder contains all the folders and files
corresponding to the virtual logical servers. Delete this folder and all its contents.
For ESX, the easiest way to accomplish this is to use the vCenter client to browse the ESX servers
datastore, then navigate to the directory and delete the offending directory and directory contents.
Unable or failed to delete <vm name>
Failure message
• Unable to delete <vm name> on <host:path/to/vm>, VM may still exist.
Please clean up the directory manually.
• Failed to delete VM <vm name> from <host:path/to/vm>. Please clean up
the directory manually.
A provisioning failure occurred and infrastructure orchestration lost communication with the virtual
machine hosts. As a consequence, infrastructure orchestration was unable to complete the deletion
of the virtual machines.
Possible cause
When infrastructure orchestration deploys a virtual machine, it creates a directory structure into
which the virtual machine is provisioned. The directory that is created follows the pattern: <VMFS
Action
Volume>\<Service Name>\<VM Name>. This folder contains all the folders and files
corresponding to the virtual logical servers. Delete this folder and all its contents.
For ESX:
1. Use the vCenter client to browse the ESX server's datastore.
2. Navigate to the directory and delete the offending directory and directory contents.
For Hyper-V:
1. Connect to the Hyper-V hypervisor.
2. Delete the VM from the Hyper-V Manager (if it has not already been deleted).
3. Navigate to the directory and delete the offending directory and directory contents.
If HP Server Automation (SA) deployment was used to provision the VMs:
1. Remove the ESX and/or Hyper-V VMs using the preceding steps.
2. Connect to the SA server.
182 Troubleshooting