HP Matrix Operating Environment 7.2 Update 1 Infrastructure Orchestration User Guide

RDP and telnet access depend on network connectivity from the client to deployed servers. Servers
deployed to non-routable networks cannot be accessed by RDP and telnet. In addition, for deployed
servers that use DHCP, the server host name must be resolvable for a console connection to succeed.
To change the screen size for all clients that initiate an RDP session through an instance of IO,
change the defaults for desktopwidth and desktopheight in the file ..\Program Files\
HP\Matrix infrastructure orchestration\conf\console\rdpSession.template.
RDP console access is supported for all Windows clients. Telnet console access has the following
limitations.
• In Internet Explorer 9, a cache file is not created causing the download to fail in the following
scenario:
◦ the file is delivered over HTTPS, and
◦ any response headers are set to prevent caching, and
◦ the Do not save encrypted pages to disk option is set
For more information, see the following web site: http://support.microsoft.com/kb/
2549423.
• In order to use RDP access in Internet Explorer 9 perform the following:
On the Tools menu in Internet Explorer 9, click Internet Options, and then click the
Advanced tab.
1.
2. In the Security area, click to clear the Do not save encrypted pages to disk check box,
and then click OK. (This is the default Internet Explorer setting.)
NOTE: VM console access is no longer available in infrastructure orchestration. VMware removed
support for the MKS console plugin, which enabled VM console access from the infrastructure
orchestration Services tab in previous releases.
Enabling telnet for Internet Explorer 7 or later
Microsoft removed support for telnet in Internet Explorer 7, as described in Release Notes for
Internet Explorer 7.
HP does not recommend the use of telnet in IE7. However, if you want to continue to use telnet to
access deployed servers, perform the following steps to enable telnet support in IE7.
1. Telnet Client is not installed by default on Windows 7, Windows Server 2008 R2, Windows
Vista, or Windows Server 2008. Telnet Client must be installed to enable telnet support in
IE7. The procedures to install Telnet Client vary based on the operating system you are using.
For more information, see the following web site: http://technet.microsoft.com/en-us/library/
cc771275(v=ws.10).aspx
2. Copy the following registry file contents into a file called telnet.reg and save the file.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_DISABLE_TELNET_PROTOCOL]
"iexplore.exe"=dword:00000000
3. Execute the file by double-clicking it, which enables IE execution of the telnet protocol on the
client.
4. Restart IE if it is already running.
Enabling telnet for 32-bit Internet Explorer 7 running on a 64-bit Windows operating system
1. Copy the following registry file contents into a file called telnet32.reg and save the file.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet
Explorer\MAIN\FeatureControl\FEATURE_DISABLE_TELNET_PROTOCOL] "iexplore.exe"=dword:00000000
Matrix OE infrastructure orchestration console 89