HP Matrix Operating Environment 7.3 and 7.3 Update 1 Infrastructure Orchestration User Guide

VMs fail to reconfigure after editing memory or processor settings on a running VM.................221
Self Service Portal operations.................................................................................................221
Linux server does not list a recently added data disk.............................................................221
Entering a host name in the network WINS setting causes a Windows customization to fail.......221
Resources do not appear in the infrastructure orchestration Unassigned pool............................222
Servers disappear from server pools...................................................................................222
Create Request fails for published template.........................................................................222
Designer operations..............................................................................................................223
After period of inactivity, the template appears available to edit, until saving the template is
attempted.......................................................................................................................223
A virtual IP address can be assigned only to the first network connected to the server group......223
Reservation failed for logical network ................................................................................223
Special characters do not validate in Cost units field in designer............................................223
Template access restrictions for users and architects..............................................................224
Fatal error occurred while initializing designer.....................................................................224
Some template XML hand-editing errors are not caught when importing to infrastructure orchestration
designer.........................................................................................................................224
Importing a template XML file that was created in a later release of IO into a previous release
and backward compatibility..............................................................................................225
Sporadic infrastructure orchestration designer interface failures in IE6.....................................225
Cloud bursting to Savvis fails.............................................................................................225
Linked clone provisioning of a VM template containing shared disks does not succeed..............225
Miscellaneous issues.............................................................................................................226
Email and notification.......................................................................................................226
Infrastructure orchestration email messages such as approval and notification are not sent....226
Infrastructure orchestration notification email contains a URL that does not appear as a link in
Microsoft Outlook........................................................................................................226
Infrastructure orchestration does not send email notifications to users assigned to, or unassigned
from, a server pool......................................................................................................226
Access error on infrastructure orchestration web pages from email notification using private
network.....................................................................................................................226
Operations Orchestration..................................................................................................227
Operations Orchestration Studio installation fails with error Studio version: 9.00 does not
match Central version: 2.0. Setup will exit......................................................................227
Editing ESA flows when Operations Orchestration is not installed in the default path............227
Custom OO workflow menu items do not appear on Server Actions menu..........................227
Matrix infrastructure orchestration Windows service..............................................................228
Matrix infrastructure orchestration may time out while waiting for the server to be
recognized.................................................................................................................228
HP Matrix infrastructure orchestration service may not start automatically after a system restart
with error Unable to retrieve database password from mxpassword....................................228
CMS crash recovery.........................................................................................................228
Create Service request does not complete successfully after CMS crash recovery.................228
Deactivate physical server does not complete successfully after CMS crash recovery.............229
Activate/deactivate virtual server does not complete successfully after CMS crash recovery....229
Create/delete virtual server does not complete successfully after CMS crash recovery..........229
Add Disk request for an ESX virtual server does not complete successfully after CMS crash
recovery ...................................................................................................................229
Log files..........................................................................................................................230
How can I find out more details about an error?..............................................................230
vCenter server is not configured in Systems Insight Manager or becomes unavailable..........230
IO and LSM lose DAS disk configurations after an upgrade to Insight Management 7.3 or
7.3.1..............................................................................................................................230
Migrating from one CMS to another using Operations Orchestration......................................231
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