STM: Overview

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STM Overview: FAQs

General questions:

What happened to SYSDIAG?

What happened to sysmap?

How do I get memory (or CPU or I/O) configuration if sysmap is gone?

How do I look at logs? (What happened to logtool?)

Exactly which STM tool should I use in place of the XXXX SYSDIAG diagnostic? ANSWER: See "STM Replacement

Tools for SYSDIAG". Please visit the BSC MPE/iX

document collection for additional information.

Why does STM use networking sockets (AF_INET) rather than local sockets (AF_UNIX)?

Problems

Entries in the system map are labeled "Unknown."

When I execute the map command in cstm, I get an error message saying "map disabled".

When I use any of the print commands in cstm, the output always goes to LP. How can I get cstm to print to a different

printer?

Cannot start the STM interface.

Interface problems with mstm (the menu-based interface). For example, the soft keys or device selection mechanism

don't work.

Logtool displays some some I/O entries as a hex dump rather than decoding them.

When I run cstm's map command, the DGCC2300WD disk array is marked as unknown.

When I try to run cstm or mstm, I get an error saying "Program requires more capabilities..."

What happened to SYSDIAG?

As of MPE/iX 6.5, the SYSDIAG online diagnostic platform has been replaced by the STM diagnostic platform. (SYSDIAG

was known internally as "Sherlock.") See "MPE/iX Version of STM". Please visit the BSC MPE/iX

document collection for

additional information.

What happened to sysmap?

SYSDIAG tools like sysmap are no longer available on MPE/iX 6.5 and later, since the SYSDIAG online diagnostic platform

has been replaced by STM. However, similar functionality exists under STM.

For example, in the SYSDIAG platform, you could get a system map display by entering

iomap. You can get a similar display

in STM by entering the command

cstm, then at the cstm prompt entering the command map. With mstm, you can get a system

Summary of content (13 pages)

PAGE 1
STM Overview: FAQs General questions: What happened to SYSDIAG? What happened to sysmap? How do I get memory (or CPU or I/O) configuration if sysmap is gone? How do I look at logs? (What happened to logtool?) Exactly which STM tool should I use in place of the XXXX SYSDIAG diagnostic? ANSWER: See "STM Replacement Tools for SYSDIAG". Please visit the BSC MPE/iX document collection for additional information.
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map automatically by entering the command mstm at the MPE/iX prompt. How do I get memory (or CPU or I/O) configuration if sysmap is gone? In the SYSDIAG online diagnostic platform, you could get memory and CPU configuration information with the memmap and cpumap commands under sysmap. Similar configuration information is available through STM. To get configuration information on any module in the system map (memory, CPU or some I/O devices), select the desired module, then run the "Info" tool. In cstm: 1.
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physically present on the system. STM lists these phantom entries on the system map, but cannot get any information from the non-existent devices to which they point. Consequently STM has to label these entries as "Unknown". If having phantom entries in the system map is a problem for you, use the SYSGEN utility to remove the non-existent devices from the system configuration files. When I execute the map command in cstm, I get an error message saying "map disabled".
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remote connections (for example, a PC running Reflections), terminals connected via DTC, and hardwired terminals NOT connected to the Console port. In contrast, hardwired system consoles have interface problems, such as soft keys not working. If you try mstm and run into problems, press the "Break" key, then enter "ABORT" at the MPE/iX prompt. An improved version of mstm is planned for the next MPE/iX release. All STM functionality is currently available from the cstm (command-line) interface.
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Quick view (140K figure) Tool types Architecture User interfaces Getting help Better System Management Hewlett-Packard provides you with a complete set of support tools for your HP-UX systems to assist you in verifying and trouble-shooting your PA-RISC system hardware. The HP Support Tool Manager (STM) consists of a collection of tools to help you keep your systems running at peak performance by providing you with predictive and preventative maintenance diagnostics for your hardware.
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STM's main features are shown in this figure of the xstm System Map. The mstm and cstm interfaces have the same features, but their display is text-oriented rather than graphical. Information is conveyed by text rather than colored icons.
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STM Overview: Tool Types STM supports several different types of tools. Each tool type has a different purpose and a different level of interactivity: Information tools Provide quick access to the most useful information about a particular device. Verifiers Provide a quick verification that a particular device is properly connected and functional. Exercisers Stress the hardware and assist in reproducing intermittent problems.
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grouping the tools and data needed by each module together, the interaction between the programs is kept to a minimum allowing for efficient communication and maximum performance. Local Execution The Support Tool Manager can be executed as a single program on a single system. In this configuration, the Control System and System Under Test are the same physical system. Remote Execution The Support Tool Manager can be executed as a client/server application.
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Below is a sample system map in xstm: Menu User Interface (mstm) The Menu User Interface (mstm) runs on non-graphics (ASCII) HP terminals and provides menu-driven access to your system devices and STM's tools. Use your keyboard to easily navigate this interface.
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Command Line User Interface (cstm) The Command Line User Interface (cstm) runs on all non-graphics (ASCII) terminals. Commands are entered at a command-line prompt to gain access to your system devices and STM's tools. For example: cstm> select device 1 A major use of cstm is to create scripts.
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STM Overview: Getting Help STM provides sophisticated and full-featured help systems for the main STM interface and for interactive tools.
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To access an online help system: xstm: Use the "Help" menu at the far right of the menu bar. mstm: Press the "Help" function key. cstm: Enter the command help . Help for the main STM user interface covers the following: On Item Context-sensitive information on parts of the interface (xstm only). On Tasks Cookbook procedures for performing common system tasks using STM. On Application General information about the Support Tool Manager. On Menus/Commands Specific information on individual menus or commands.
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Summary Tool types User interfaces Quick view Architecture Getting help Last updated: Thu Oct 26 15:47:16 PDT 2000 http://www.hp.