HP-UX Software Assistant Release Notes (December 2011)

3 Support and Other Resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you contact HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error message
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
• See the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/
en/wwcontact_us.html).
For HP technical support:
• In the United States, for contact options see the Contact HP United States webpage (http://
welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:
◦ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
◦ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (http://www.hp.com/hps).
• In other locations, see the Contact HP worldwide (in English) webpage (http://
welcome.hp.com/country/us/en/wwcontact_us.html).
Subscription service
HP recommends you register your product at the Subscriber's Choice for Business website: http://
www.hp.com/united-states/subscribe/gateway
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
send a message to [e-mail].
Include the document title and manufacturing part number. All submissions become the property
of HP.
12 Support and Other Resources