System Fault Management Administrator’s Guide HP-UX 11i v1 Edition 1 Manufacturing Part Number: 5991-5475 E0604 © Copyright 2006 Hewlett-Packard Development Company, L.P.
Legal Notices The information in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held liable for errors contained herein or direct, indirect, special, incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents About This Document 1. Introduction Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Providers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Instance Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Viewing Information About Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Viewing Information About Cooling Devices and Power Supplies. . . . . . . . . . . . . . . 64 Viewing Information About Temperature and Voltage Status. . . . . . . . . . . . . . . . . . 67 4. Administering Indications and Instances Using HP SMH Viewing Instances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 5. Troubleshooting SFM Troubleshooting Instance Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Troubleshooting Indication Providers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Troubleshooting EVWEB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 6
About This Document This document describes how to install, administer, and troubleshoot the System Fault Management (SFM) software and its components. Document updates may be issued between editions to correct errors or to document product changes. To ensure that you receive the updated or new editions, subscribe to the appropriate product support service. Contact your local HP sales representative for more information. This document can also be found online at: http://docs.hp.
Typographic Conventions This document uses the following conventions: audit (5) An HP-UX manpage. In this example, audit is the name and 5 is the section in the HP-UX Reference. On the Web and on the Instant Information CD, it may be a link to the manpage itself. From the HP-UX command line, you can enter “man audit” or “man 5 audit” to view the manpage. See man (1). Book Title The title of a book. On the Web and on the Instant Information CD, it may be a link to the book itself.
HP Welcomes Your Comments HP welcomes your comments concerning this document. We are truly committed to providing documentation that meets your needs. Send your comments or suggestions to: diag_lp@presskit.rsn.hp.com Include the document title, manufacturing part number, and any comment, error found, in this document. Also, please include what we did right, so we can incorporate it into other documents.
1 Introduction This chapter introduces you to the System Fault Management (SFM) software and the tools that SFM includes.
Introduction 12 • “Overview” on page 13 • “Features and Benefits” on page 14 • “Providers” on page 15 • “User Interfaces” on page 19 • “Architecture” on page 20 Chapter 1
Introduction Overview Overview The SFM software is a collection of tools used to monitor the health of HP servers running HP-UX. SFM retrieves information about a system’s hardware devices such as CPU, memory, power supply, and cooling devices. SFM operates within the Web-Based Enterprise Management (WBEM) environment. WBEM is an industry-wide standards-based initiative to aid the management of large scale systems.
Introduction Features and Benefits Features and Benefits SFM dynamically queries on request property information about a hardware device on a local or remote system. It offers the following features and benefits: NOTE 14 • Displays information on standards-compliant graphical and command-line system management applications, such as HP SIM and HP SMH. • Operates within the WBEM environment. • Supports the Central Management Server (CMS) running on HP-UX, Linux®, or Windows®.
Introduction Providers Providers SFM providers can be classified as instance providers or as indication providers. This section describes these providers.
Introduction Providers Instance Providers On request, an SFM instance provider dynamically queries the local or remote system for the property information described in Table 1-1 and reports the information to the CIMOM.
Introduction Providers Table 1-1 Instance Providers (Continued) Instance Provider Memory Description The Memory Instance Provider gathers the following types of information: • Memory slot information • Memory module information, such as: — Serial number — Part number — Memory capacity — Module form factor — Module status (for example, configuration status, failure status) The Memory Instance Provider depends on the EMS Wrapper Provider to update the memory inventory.
Introduction Providers Indication Providers SFM includes one indication provider called the EMS Wrapper Provider. This provider converts hardware events received from EMS Hardware Monitors into WBEM indications. The EMS Hardware Monitors constantly monitor the system hardware resources for any unusual activity.
Introduction User Interfaces User Interfaces You can use two types of interfaces to view SFM provider queries: HP SIM and HP SMH. This section describes these interfaces. HP Systems Insight Manager HP SIM is a WBEM-based user interface for controlling and monitoring resources within a large-scale system. You can use HP SIM to create subscriptions and to view indications and instances on a remote system. You must install HP SIM on the CMS. You can use HP SIM to launch HP SMH.
Introduction Architecture Architecture Figure 1-1 illustrates the architecture of SFM installed on a PA-RISC-based client system. The client system is managed by the CMS. Figure 1-1 Block Diagram of SFM on PA-RISC-Systems The following list describes the sequence of events when a request is made for information: 1. The CIMOM receives requests from the CMS for device information. 2.
Introduction Architecture Information can be viewed using HP SIM on the remote system and HP SMH on the local system. The following list describes the sequence of events when an event is generated from an EMS monitor: 1. The EMS Wrapper Provider receives events generated by the EMS monitors through the EMS framework. 2. The provider converts these events into WBEM indications and reports these indications to the CIMOM. 3.
Introduction Architecture 22 Chapter 1
2 Installing the SFM Software For HP-UX 11i v1, the System Fault Management (SFM) software is available only on the Software Depot. This chapter describes how to install the SFM software on the HP-UX 11i v1 operating system.
Installing the SFM Software This chapter discusses the following topics: 24 • “Prerequisites” on page 25 • “Installing the SFM Software from the Web” on page 26 • “Verifying the Installation” on page 27 • “Removing the SFM Software” on page 30 • “Verifying Removal of the SFM Software” on page 38 • “Configuring Indication Filters” on page 40 • “Configuring Error Logging in SFM” on page 41 Chapter 2
Installing the SFM Software Prerequisites Prerequisites Following are the prerequisites for installing the SFM software: • HP-UX 11i v1 September 2005 Operating Environment Update Release (OEUR) or later • OpenSSL Version A.00.09.07e.012 or later • WBEM Services Version A.02.00.09 or later • SysMgmtWeb Version A.2.2.2 (HP-UX Web-Based System Management User Interface) • Online Diagnostics (OnlineDiag bundle B.11.11.16.
Installing the SFM Software Installing the SFM Software from the Web Installing the SFM Software from the Web To install the SFM software from the Software Depot, complete the following steps: Step 1. Go to HP Software Depot at: http://www.hp.com/go/softwaredepot Step 2. Search for SysFaultMgmt. The Overview page is displayed. Step 3. Go to the Installation page and review Prerequisites to ensure that your system meets the requirements. Step 4.
Installing the SFM Software Verifying the Installation Verifying the Installation This section describes how to verify the SFM software installation using the TUI and the CLI. NOTE The version numbers of the products shown in the figures may be different from the version you are installing. Verifying the Installation Using the TUI To verify the SFM software installation, complete the following steps: Step 1. Log in to the system as a superuser. Step 2.
Installing the SFM Software Verifying the Installation The Logfile, which includes details about the installation, is displayed. If there are no errors in the Logfile, the SFM software is installed properly. If the SFM software is not installed properly, you must repeat the installation procedure. Step 3.
Installing the SFM Software Verifying the Installation Step 2. Enter the following command at the HP-UX prompt: # swjob If the output contains no errors, the SFM software is installed properly. Otherwise, you must install the SFM software again. A sample output is shown in the following figure: Step 3.
Installing the SFM Software Removing the SFM Software Removing the SFM Software This section describes how to remove of the SFM software using the TUI and the CLI. CAUTION Removing the SFM software makes your system vulnerable to failure. Also, all the software products that depend on the SFM software may not work properly. NOTE The version numbers of the products shown in the figures may be different from the version you are installing.
Installing the SFM Software Removing the SFM Software Step 3.
Installing the SFM Software Removing the SFM Software Step 4.
Installing the SFM Software Removing the SFM Software Step 5.
Installing the SFM Software Removing the SFM Software Step 6.
Installing the SFM Software Removing the SFM Software The following figure is a sample of the removal process in progress: Chapter 2 35
Installing the SFM Software Removing the SFM Software Step 7. When the SFM software is removed, the Remove Window is displayed, as shown in the following figure: Step 8. To verify whether the SFM software is removed properly, enter the following command at the HP-UX prompt: # swlist | grep SysFaultMgmt If the SFM software is removed properly, SysFaultMgmt and the version number of the SFM software does not appear in the output.
Installing the SFM Software Removing the SFM Software # swremove SysFaultMgmt Step 3. To verify whether the SFM software is removed properly, enter the following command at the HP-UX prompt: # swlist | grep SysFaultMgmt If the SFM software is removed properly, SysFaultMgmt and the version number of the SFM software do not appear in the output. If the SFM software is not removed properly, you must repeat the removal procedure. For more information, see “Verifying Removal of the SFM Software” on page 38.
Installing the SFM Software Verifying Removal of the SFM Software Verifying Removal of the SFM Software This section describes how to use the TUI and the CLI to verify whether the SFM software is removed successfully. Verifying Removal Using the TUI To verify whether the SFM software is removed successfully, complete the following steps: Step 1. Log in to the system as a superuser. Step 2. Click Logfile in the Remove Window. If there are no errors in the Logfile, the SFM software is removed successfully.
Installing the SFM Software Verifying Removal of the SFM Software # swjob -a log @ :/ The jobid is available in the output of the swjob command.
Installing the SFM Software Configuring Indication Filters Configuring Indication Filters You must configure indication filters to view desired indications. The Filter Metadata Provider (FMD) helps configure indication filters that deliver important or desired indications, for example, indications with a certain severity. The provider also ensures that all the indications recommended by HP for system management are logged in the Event Archive, available at /var/opt/sfmdb/pgsql.
Installing the SFM Software Configuring Error Logging in SFM Configuring Error Logging in SFM You can configure such error logging parameters as severity, location of logs, and the number of backup files using the fmControl command. To configure these parameters, complete the following steps: Step 1. Modify the /opt/sfm/conf/FMLoggerConfig.xml configuration file using a text editor. Step 2. Run the /opt/sfm/bin/fmControl /opt/sfm/conf/FMLoggerConfig.
Installing the SFM Software Configuring Error Logging in SFM 42 Chapter 2
3 Administering Indications and Instances Using HP SIM This chapter describes System Fault Management (SFM) administration on a remote system using HP Systems Insight Manager (HP SIM).
Administering Indications and Instances Using HP SIM NOTE You can perform similar tasks using other management applications that are compliant with the Common Information Model (CIM) (2.7) schema of the Distributed Management Task Force (DMTF). The terms events and indications are used interchangeably in this document.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM To view instances and events generated on a managed system, you must create subscriptions. When you create subscriptions on the Central Management Server (CMS) using HP SIM, indications are delivered to the CMS whenever an event occurs on the managed system.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Figure 3-1 HP SIM Home Page The Global Protocol Settings window is displayed, as shown in Figure 3-2.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Figure 3-2 Global Protocol Settings Step 3. In Figure 3-2, under Default WBEM settings, select Enable WBEM. Click OK to save your settings. Step 4. Select Configure->Configure or Repair Agents, as shown in Figure 3-3.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Figure 3-3 Configuration The Configure or Repair Agents window is displayed, as shown in Figure 3-4.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Figure 3-4 Configure or Repair Agents Step 5. From the Add targets by selecting from: list in Figure 3-4, select All Systems to view and select the systems. Selecting the name of the system enables you to view indications occurring on the selected system. The list of systems is displayed in the Select Target Systems window, as shown in Figure 3-5.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Figure 3-5 Select Target Systems Step 6. To select all the systems in the network, select the Select “All Systems” itself check box, as shown in Figure 3-5. Click Apply. The Verify Target Systems window is displayed, as shown in Figure 3-6.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Figure 3-6 Verify Target Systems Step 7. Select the appropriate check box to verify the target systems and click Next, as shown in Figure 3-6. The Enter Credentials window is displayed, as shown in Figure 3-7.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Figure 3-7 Enter Credentials Step 8. Enter your credentials in the given fields, as shown in Figure 3-7. Click Next. The Configure or Repair Settings window is displayed, as shown in Figure 3-8.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Figure 3-8 Configure or Repair Settings Step 9. On the Configure or Repair Settings window, click Run Now. The Task Results window is displayed, as shown in Figure 3-9. The Task Results window states that the Indication Subscription is successfully created. The next time an event is generated on the selected system, you can view the event in the events list.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Figure 3-9 Task Results Step 10. To obtain a printable report of the indication subscription details, click View Printable Report. The report is displayed, as shown in Figure 3-10.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Figure 3-10 Printable Report of the Indication Subscription NOTE For more information, see the HP Systems Insight Manager Installation and User’s Guide at: http://docs.hp.com/en/netsys.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Viewing Indications To view the list of events generated on the selected systems, complete the following steps: Step 1. Select All Events in the left pane of the HP SIM window. The list of events is displayed, as shown in Figure 3-11.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Figure 3-11 Events list Step 2. To view the details of an event, select the event. The details are displayed at the bottom of the same window, as shown in Figure 3-12.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Figure 3-12 Event Details Step 3. To obtain the printable version of the event details, click View Printable Details at the bottom of the window. The printable report is displayed in a new window, as shown in Figure 3-13.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Figure 3-13 Printable Event Details To create subscriptions and view indications using the CLI, see “Creating Event Subscription Using the CLI” on page 79. The ProviderName in the Event Details window indicates the monitor that generated the event. Table 3-1 maps the monitors and providers.
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Table 3-1 Representation of Monitors (Continued) Monitor Provider cpe_em CPE_IndicationProviderIA dm_core_hw CoreHardwareIndicationProvid erPA dm_chassis ChassisIndicationProviderPA dm_memory MemoryIndicationProviderPA disk_em DiskIndicationProvider fpl_em FPL_IndicationProvider ia64_corehw CoreHardwareIndicationProvid erIA lpmc_em LPMC_IndicationProviderPA ha_disk_array HA_Di
Administering Indications and Instances Using HP SIM Creating Subscriptions and Viewing Indications Using HP SIM Table 3-2 Property Representation (Continued) EMS Hardware Monitors NOTE Chapter 3 EMS Wrapper Provider System Serial Number SystemSerialNumber InquiryVendorID HWManufacturer Physical Device Path HWLogicalLocation InquiryProductID DeviceModel PhysicalDevicePath DeviceControllerLogicalLocat ion For more information, see the HP Systems Insight Manager Installation and User’s Guide a
Administering Indications and Instances Using HP SIM Viewing Instances Viewing Instances This section describes the tasks you must perform to view instances.
Administering Indications and Instances Using HP SIM Viewing Instances Figure 3-14 System Page The Properties window is displayed. This window provides details about the system. Step 2. To view information about the processor status, click the Status tab. Step 3. To view information about the status of the processors on the system, select Processor(s). Step 4. To view information about the processor configuration, click the Configuration tab. The Configuration window is displayed. Step 5.
Administering Indications and Instances Using HP SIM Viewing Instances NOTE There is no CLI to view information about processors. For more information, see the HP Systems Insight Manager Installation and User’s Guide at: http://docs.hp.com/en/netsys.html Viewing Information About Memory To obtain information about memory using the Memory Instance Provider, complete the following steps: Step 1. On the System Page of HP SIM, select Properties, as shown in Figure 3-14 on page 63.
Administering Indications and Instances Using HP SIM Viewing Instances • “Viewing Cooling Device Instances” on page 65 • “Viewing Power Supply Instances” on page 66 Viewing Cooling Device Instances To view information about the cooling devices on the system, complete the following steps: Step 1. On the System Page, select System Management Homepage, as shown in Figure 3-15 on page 65.
Administering Indications and Instances Using HP SIM Viewing Instances Step 2. Select Home->System->Cooling under System Status Summary. Information about cooling devices on the system such as the status, location, and the type of fans is displayed in the Cooling Status window. Step 3. To return to the System Management Homepage home, select Home at the top of the window. NOTE There is no CLI to view information about cooling devices.
Administering Indications and Instances Using HP SIM Viewing Instances Viewing Information About Temperature and Voltage Status This section discusses the following topics: • “Viewing the Temperature Status” on page 67 • “Viewing Voltage Status” on page 67 Viewing the Temperature Status To view the temperature status of the system, complete the following steps: Step 1. Select 2 items not shown under System on the System Management Homepage. The system page is displayed. Step 2.
Administering Indications and Instances Using HP SIM Viewing Instances The voltage status of the system is displayed in the Voltage Status window. Step 3. To return to the System Management Homepage home, select Home at the top of the window. NOTE There is no CLI to view information about the voltage status. For more information, see the HP Systems Insight Manager Installation and User’s Guide at: http://docs.hp.com/en/netsys.
4 Administering Indications and Instances Using HP SMH This chapter describes the SFM administration tasks that you can perform locally using HP SMH.
Administering Indications and Instances Using HP SMH This chapter discusses the following topics: 70 • “Viewing Instances” on page 71 • “Administering Indications Using EVWEB” on page 74 • “Viewing Event Subscriptions” on page 87 • “Viewing Indications” on page 92 • “Tracing EVWEB” on page 100 Chapter 4
Administering Indications and Instances Using HP SMH Viewing Instances Viewing Instances This section describes the tasks you must perform to view instances.
Administering Indications and Instances Using HP SMH Viewing Instances Information about processors is displayed. Step 2. Select Home to return to the System Management Homepage. Viewing Information About Cooling Devices To obtain information about cooling devices using the Environmental Provider, complete the following steps: Step 1. On the System Management Homepage (Figure 4-1), under System, select Cooling. Information about cooling devices is displayed. Step 2.
Administering Indications and Instances Using HP SMH Viewing Instances Viewing Information About Temperature and Voltage To obtain information about the temperature and voltage using the Environmental Provider, complete the following steps: Step 1. On the System Management Homepage (Figure 4-1), under System, select ...2 items not shown. The System page is displayed. Step 2. To view voltage status, Under System, select Voltage. Information about voltage is displayed. Step 3.
Administering Indications and Instances Using HP SMH Administering Indications Using EVWEB Administering Indications Using EVWEB This section describes how to use EVWEB for administrative tasks, such as creating and managing subscriptions.
Administering Indications and Instances Using HP SMH Administering Indications Using EVWEB EVWEB provides the following user interfaces to create and manage event subscriptions and view indications: • Browser-based Graphical User Interface (GUI) • Command-Line Interface (CLI) EVWEB supports the following user groups: • Administrator • Non-administrator In the CLI, any user with root privileges is an administrator.
Administering Indications and Instances Using HP SMH Administering Indications Using EVWEB To use HP SMH GUI to launch EVWEB for administering event subscription, complete the following steps: Step 1. Log in to HP SMH. To log in to HP SMH, enter http://: 2301 in the address bar of the Web browser. The HP SMH login screen is displayed. Step 2. Enter your user name and password in the appropriate text boxes. Step 3. Click Sign In on the login screen. The HP SMH home page is displayed. Step 4.
Administering Indications and Instances Using HP SMH Administering Indications Using EVWEB Following is a sample evweb.conf file with IP address, FULLNAME, and the FROMADDR configured: 127.0.0.1 localhost evweb@hp.com Creating EVWEB Event Subscriptions You can create event subscriptions for the WBEM indications you are interested in monitoring.
Administering Indications and Instances Using HP SMH Administering Indications Using EVWEB • Event subscriptions created using the HP SMH GUI (Event Subscription Administration) – You can create these event subscriptions using the GUI or the CLI. You can modify and delete the event subscriptions that are created using Event Subscription Administration.
Administering Indications and Instances Using HP SMH Administering Indications Using EVWEB Step 7. Enter appropriate information in the fields present in the Create Subscription page. Step 8. Select Create. EVWEB creates the event subscription and displays a confirmation message. Step 9. Click OK on the confirmation message window. For more information on creating subscription using the HP SMH GUI, select Help on the action pane of the Create Subscription page.
Administering Indications and Instances Using HP SMH Administering Indications Using EVWEB For more information on creating event subscriptions using CLI, see evweb_subscribe (1). Copying and Creating a New Event Subscription Using the GUI To create a new event subscription by copying an existing event subscription, complete the following steps: Step 1. Log in to the System Management Homepage. To log in to HP SMH, enter http://: 2301 in the address bar of a Web browser.
Administering Indications and Instances Using HP SMH Administering Indications Using EVWEB EVWEB creates the event subscription and displays a confirmation message. Step 10. Click OK on the confirmation message window. For more information on creating an event subscription by copying an existing event subscription using the GUI, select Help on the action pane of the Copy and Create Subscription page.
Administering Indications and Instances Using HP SMH Administering Indications Using EVWEB To log in to HP SMH, enter http://: 2301 in the address bar of a Web browser. The HP SMH login screen is displayed. Step 2. Enter your user name and password in the appropriate text boxes. Step 3. Click Sign In on the login screen. The HP SMH home page is displayed. Step 4. Select Tools on the main menu. The Tools page is displayed. This page displays the applications that are plugged into HP SMH. Step 5.
Administering Indications and Instances Using HP SMH Administering Indications Using EVWEB -v is a switch used to specify the category of an event. -t is a switch used to specify the location (email address or Event Archive) to store an event. A message stating that the execution of the evweb subscribe command was successful is displayed on the screen. NOTE The -n and the -v switches are mandatory.
Administering Indications and Instances Using HP SMH Administering Indications Using EVWEB Step 1. Log in to the System Management Homepage. To log in to HP SMH, enter http://: 2301 in the address bar of a Web browser. The HP SMH login screen is displayed. Step 2. Enter your user name and password in the appropriate text boxes. Step 3. Click Sign In on the login screen. The HP SMH home page is displayed. Step 4. Select Tools on the main menu. The Tools page is displayed.
Administering Indications and Instances Using HP SMH Administering Indications Using EVWEB Deleting EVWEB Event Subscriptions You must periodically delete event subscriptions that are not required. You can delete a single event subscription or multiple event subscriptions at a time. Deleting an Event Subscription Using the GUI To delete an event subscription, complete the following steps: Step 1. Log on to the System Management Homepage.
Administering Indications and Instances Using HP SMH Administering Indications Using EVWEB NOTE You cannot delete HP-Advised event subscriptions and Admin-Defined event subscriptions. For more information on deleting an event subscription using the HP SMH GUI, select Help on the action pane of the Delete Event Subscription page. NOTE HP recommends deleting all unwanted event subscriptions.
Administering Indications and Instances Using HP SMH Viewing Event Subscriptions Viewing Event Subscriptions This section describes how to perform non-administration tasks, such as viewing event subscriptions. This section discusses the following topics: • “Overview” on page 87 • “Viewing EVWEB Event Subscriptions” on page 88 • “Viewing External Event Subscriptions” on page 90 Overview You can view HP-Known event subscriptions and event subscriptions that are created using EVWEB.
Administering Indications and Instances Using HP SMH Viewing Event Subscriptions Viewing EVWEB Event Subscriptions Viewing a Summary of the EVWEB Event Subscriptions Using the GUI To view summary of the event subscriptions, complete the following steps: Step 1. Log in to the System Management Homepage. To log in to HP SMH, enter http://: 2301 in the address bar of a Web browser. The HP SMH login screen is displayed. Step 2. Enter your user name and password in the appropriate text boxes. Step 3.
Administering Indications and Instances Using HP SMH Viewing Event Subscriptions internal is an argument used to display information about HP-Known event subscriptions and event subscriptions created using EVWEB. A summary of event subscriptions is displayed in a tabular format. For information on various fields in the table, select Help on the Event Subscription Administration page on GUI. For information on viewing the summary of EVWEB event subscriptions using the CLI, see evweb_subscribe (1).
Administering Indications and Instances Using HP SMH Viewing Event Subscriptions Viewing Details of an Event Subscription Using the CLI To view the details of an EVWEB event subscription using CLI, enter the following command at the HP-UX prompt: # evweb subscribe -E -n Where: -E is an option used to display details of an event subscription. -n is a switch used to specify the name of an event subscription.
Administering Indications and Instances Using HP SMH Viewing Event Subscriptions Step 6. Select View external subscription in the action pane on the top right corner of the page. The View external subscriptions page is displayed. For more information on viewing external event subscription using the HP SMH GUI, select Help on the action pane of the View External Event Subscription page.
Administering Indications and Instances Using HP SMH Viewing Indications Viewing Indications This section describes how to perform non-administration tasks related to viewing WBEM indications using EVWEB.
Administering Indications and Instances Using HP SMH Viewing Indications To log in to HP SMH, enter http://: 2301 in the address bar of the Web browser. The HP SMH login screen is displayed. Step 2. Enter your user name and password in the appropriate text boxes. Step 3. Click Sign In on the login screen. The HP SMH home page is displayed. Step 4. Select Logs in the main menu. The Logs page is displayed. This page displays various applications that are plugged into HP SMH. Step 5.
Administering Indications and Instances Using HP SMH Viewing Indications The HP SMH home page is displayed. Step 5. Select Event Viewer in the Evweb box. The List Events page is displayed. Step 6. Select Critical to search for critical events. Similarly, select Major, Minor, Warning, Information, Other, Normal, or Unknown to search for the respective WBEM events. Step 7. To view all events, select All Events.
Administering Indications and Instances Using HP SMH Viewing Indications Searching WBEM Events Using the CLI To search WBEM events using the CLI, enter the following command at the HP-UX prompt: # evweb eventviewer -L Where: -L is an option used to list all the WBEM event. A list of WBEM events is displayed on the screen.
Administering Indications and Instances Using HP SMH Viewing Indications Step 2. Enter your user name and password in the appropriate text boxes. Step 3. Click Sign In on the login screen. The HP SMH home page is displayed. Step 4. Select Logs on the main menu. The Logs page is displayed. Step 5. Select Event Viewer in the Evweb box. The List Events page is displayed. The List Event tables displays summary information about WBEM events that are stored in the event archive.
Administering Indications and Instances Using HP SMH Viewing Indications Step 2. Enter your user name and password in the appropriate text boxes. Step 3. Click Sign In on the login screen. The HP SMH home page is displayed. Step 4. Select Logs on the main menu. The Logs page is displayed. Step 5. Select Event Viewer in the Evweb box. The List Events page is displayed. The List Events table displays summary information about WBEM events that are stored in the event archive. Step 6.
Administering Indications and Instances Using HP SMH Viewing Indications Deleting an Event Using the GUI To delete an event, complete the following steps: Step 1. Log on to the System Management Homepage. To log in to HP SMH, enter http://: 2301 in the address bar of a Web browser. The HP SMH login screen is displayed. Step 2. Enter your user name and password in the appropriate text boxes. Step 3. Click Sign In on the login screen. The HP SMH home page is displayed. Step 4.
Administering Indications and Instances Using HP SMH Viewing Indications is an option used to delete all the WBEM event.
Administering Indications and Instances Using HP SMH Tracing EVWEB Tracing EVWEB This section provides an overview of tracing and information about the various trace levels in EVWEB. This section also describes administrative tasks, such as enabling, modifying, and disabling tracing.
Administering Indications and Instances Using HP SMH Tracing EVWEB Table 4-1 Field Entries in sfm.log (Continued) Description Module Name Displays the name of the module or the providers that logged the message in the sfm.log file, for example, EVWEB_CLI, FMDProviders. Severity Displays the severity of the message logged in the sfm.log file. Process ID Displays the 10-digit process ID. Thread ID Displays the thread ID. Message Displays the text message. To change the default location of the sfm.
Administering Indications and Instances Using HP SMH Tracing EVWEB Table 4-2 describes the trace levels in EVWEB. Table 4-2 Trace Level 1-Critical Trace Levels in EVWEB Description The system logs only those situations in EVWEB that cause major failures. Example: The database server is not functioning properly or is down. 2-Error The system logs those situations that cause an error. Example: There is more than one name. EVWEB accepts only one name.
Administering Indications and Instances Using HP SMH Tracing EVWEB Table 4-2 Trace Levels in EVWEB (Continued) Trace Level 4-Information Description The system logs situations that result in information messages. Example: An information is generated when a non-administrator attempts to perform a task that can be performed only by an administrator. Critical, error, and warning situations are logged at the Information trace level.
Administering Indications and Instances Using HP SMH Tracing EVWEB NOTE The Enable Tracing option is not displayed if tracing is already enabled. Instead, Disable Tracing and Modify Tracing options are displayed. Step 6. Set the trace level by selecting the level in the Trace Level list. Step 7. Select Enable Tracing. The tracing level is set and a confirmation message is displayed. Step 8. Click OK on the confirmation message window.
Administering Indications and Instances Using HP SMH Tracing EVWEB or • Select Logs -> Event Viewer. Step 5. Select Modify Tracing available at the top right corner of the page. The Modify Tracing page is displayed. NOTE The Modify Tracing option is not displayed if tracing is not enabled. Step 6. Change the trace level by selecting the level in the Trace Level list. Step 7. Select Modify Tracing. The tracing level is modified and a confirmation message is displayed. Step 8.
Administering Indications and Instances Using HP SMH Tracing EVWEB The HP SMH home page is displayed. Step 4. Do one of the following: • Select Tools -> Subscription Administration. or • Select Logs -> Event Viewer. Step 5. Select Disable Tracing available at the top right corner of the page. The tracing is disabled and a confirmation message is displayed. NOTE The Disable Tracing option and the Modify Tracing optionis not displayed if tracing is not enabled. Step 6.
5 Troubleshooting SFM This chapter describes how to troubleshoot SFM providers and EVWEB.
Troubleshooting SFM 108 • “Troubleshooting Indication Providers” on page 113 • “Troubleshooting EVWEB” on page 119 Chapter 5
Troubleshooting SFM Troubleshooting Instance Providers Troubleshooting Instance Providers This section describes techniques for troubleshooting instance providers, such as the CPU Instance Provider, Memory Instance Provider, Filter Metadata (FMD) Provider, and Environmental Providers. Problem The serial number and part number property of memory modules, or bulk power supplies are not available.
Troubleshooting SFM Troubleshooting Instance Providers Cause 1 The Common Information Model Object Manager (CIMOM) is not running. Solution Enter the following command at the HP-UX prompt: # ps -eaf | grep cimserver If the name cimserver is displayed in the output, the CIMOM is running properly.
Troubleshooting SFM Troubleshooting Instance Providers # cimmof -nroot/PG-InterOp /opt/sfm/schemas/mof/SFMProvidersR.mof After the provider module is registered, create a link between the SFM providers and the CIMOM by entering the following command at the HP-UX prompt: # ln -s /opt/sfm/lib/libsfmproviders.1 /opt/wbem/providers/lib/libsfmproviders.
Troubleshooting SFM Troubleshooting Instance Providers Solution Create the following EnumerateInstances.xml file and save it in any location: EnumerateInstances.xml -> PAGE 113Troubleshooting SFM Troubleshooting Indication Providers Troubleshooting Indication Providers This section describes the techniques for troubleshooting the EMS Wrapper Provider. Problem Indications corresponding to events generated by the Event Monitoring Service (EMS) monitors, are not logged in the Events List. Cause 1 CIMOM is not running. Solution Enter the following command at the HP-UX prompt: # ps -eaf | grep cimserver If the name cimserver is displayed in the output, the CIMOM is running properly.
Troubleshooting SFM Troubleshooting Indication Providers If the status displayed is not OK, the provider module is not registered properly. To register the provider module, enter the following command at the HP-UX prompt: # cimmof -nroot/PG-InterOp /opt/sfm/schemas/mof/SFMProvidersR.mof If no errors messages are displayed, the provider module is registered properly.
Troubleshooting SFM Troubleshooting Indication Providers The following sample output indicates that the provider is registered under the module: CPUProvider CPUStatusProvider EMSWrapperProvider EventIndicationConsumer MemoryProvider MemoryStatusProvider StateChangeIndicationProvider ChassisProvider CoolingStatusProvider PowerStatusProvider ThermalProvider VoltageProvider Cause 4 Subscriptions do not exist. Solution Create the following enumerateInstances_sub.
Troubleshooting SFM Troubleshooting Indication Providers The full path is the absolute path of the enumerateInstances_sub.xml file.
Troubleshooting SFM Troubleshooting Indication Providers hpdst348 Cause 5 The indication providers are not loaded properly. Solution To check whether the EMS Wrapper Provider is loaded properly, complete the following steps: Step 1. Open the /opt/sfm/conf/FMLoggerConfig.xml file. Step 2.
Troubleshooting SFM Troubleshooting Indication Providers NOTE You can create sample indications using only those monitors that are supported on your system. For the list of monitors supported on your system, see the EMS Wrapper Provider Data Sheet posted at: http://docs.hp.com/en/diag Step 5. Open the /opt/sfm/log/sfm.log file. NOTE The /opt/sfm/log/sfm.log file is the file specified in the Target field of the FMLogger.xml file. Use the information available in the file to analyze the problem. Step 6.
Troubleshooting SFM Troubleshooting EVWEB Troubleshooting EVWEB Problem While you are deleting an event stored in the Event Archive, the following error message is displayed: An error occurred while deleting the event. You receive this error message when EVWEB is unable to delete an event from the Event Archive. Cause The Event Archive Database service is not running.
Troubleshooting SFM Troubleshooting EVWEB Cause The Event Archive Database service is not running. Solution To check whether the Event Archive Database service is running, enter the following command at the HP-UX prompt: # ps -eaf grep sfmdb If the output of this command is sfmdb, the Event Archive Database service is running. If the Event Archive Database service is stopped, enter the following command at the HP-UX prompt to start the service: # /sbin/init.
Troubleshooting SFM Troubleshooting EVWEB Cause The Email Consumer is disabled. Solution To check whether the Email Consumer is running, enter the following command at the HP-UX prompt: # ps -eaf grep sfmdb The system registers the Email Consumer only when the first event subscription that has email as the destination is created. As the Email Consumer is initially inactive, you can disable or enable the Email Consumer only after an event subscription having an email as its destination, is created.
Troubleshooting SFM Troubleshooting EVWEB 122 Chapter 5
Glossary A-B Admin-Defined event subscription Subscriptions created by the administrator using the CLI. These subscriptions cannot be deleted. Admin-Defined filters Filters that can be created, deleted, and modified to set the criteria for indications that must be logged. C Central Management Server (CMS) The server monitoring the client systems in the network using SFM. Common Information Model (CIM) An object-based model for describing managed resources.
Glossary External subscriptions External subscriptions These are subscriptions created by tools other than EVWEB. F-G fmControl The command used to configure software error logging parameters. fmdcontrol The command used to create, delete, and modify Admin-Defined filters. H I-K indication An alert or a warning about the failure of a monitored hardware device. It is equivalent to an event in the Event Monitoring Service (EMS) framework.
Glossary WBEM (Web-Based Enterprise Management) management application Any application that can be used to query for information about monitored devices and view indications and instances. Examples: HP Systems Insight Manager (SIM), HP System Management Homepage (HP SMH). mstm STM command to display the properties supported on the system. S sfmdb The output of a command that indicates that Event Archive Database service is running properly. subscription Configuring SFM for consumers to receive indications.
Glossary management application 126 Glossary
Index A administrator, 75 B benefits SFM, 14 C Central Management Server See CMS CIMOM, 20 cimserver, 110 -s option, 110 CMS, 20 Common Information Model Object Manager See CIMOM Common Information Model Object ManagerSee CIMOM cooling device, 72 cooling devices on a system, 65 CPU instance provider, 71 creation subscription, 45 D delete event subscription, 85 WBEM indication, 97 E Email Consumer configuring, 76 EMS hardware monitor property, 60 EMS Wrapper Provider no subscription error, 115 not loaded pro
Index L Logfile, 27, 28 logging, 100 logs /opt/sfm/log/sfm.log file, 100 /var/sam/log/samlog.log file, 101 M memory configuration, 64 memory module troubleshooting, 109 modify event subscription, 82 module troubleshooting, 114 N non-administrator, 75 O /opt/sfm/bin directory, 75 /opt/sfm/conf/evweb.conf file, 76 /opt/sfm/conf/fmloggerconfig.xml file, 101 /opt/sfm/log/sfm.log file, 100 OEUR, 25 online diagnostics version, 25 OnlineDiag, 25 OpenSSL, 25 Operating Environment Update Release See OEUR P .
Index delete, 97 search, 95 summary, 96 WBEM provider, 13 Web-Based Enterprise Management See WBEM 129
Index 130
