HP Virtual Connect Enterprise Manager 6.1 User Guide

For information on enclosure problems, see Enclosure has a hardware failure and must be replaced.
• In a redundant environment, the failover between active and standby Virtual Connect module is taking
place.
To correct this issue:
1. Verify that the failover between the active and standby Virtual Connect module is taking place.
2. Wait a few minutes until the failover completes, and then try again.
3. Log into the Virtual Connect Manager (https://<VCDomain_IP>). A status of Active Virtual Connect
Manager not at this IP address might appear.
4. You must also rediscover the Onboard Administrator related to this VC Domain again by selecting
HP SIM menu Options→Identify System or Options→Discovery.
• Verify firmware update is in progress and wait a few minutes until update is completed.
Log into the Virtual Connect Manager (https://<VCDomain_IP>), and then to verify the VC Domain
firmware status, click Domain Settings→Firmware Management.
• Run an HP SIM discovery to identify the new VC Domain IP address and perform the operation again.
If you perform an operation that changes the VC Domain status to Connectivity failure, VCEM will check
the connectivity using the information from HP SIM nodes after the operation completes.
• Remove the VC Domain from VC Domain Group, and run the HP SIM discovery task to identify the new
VC Domain IP address.
Break the external manager lock, and then release these MAC and WWN address ranges as follows:
1. Telnet in to the Virtual Connect Manager using an SSH connection such as SSH
Administrator@ xxx.xxx.xxx.xxx , where xxx.xxx.xxx.xxx is the VC Domain IP address.
2. To determine the username of the external manager account, from the Virtual Connect Manager
command prompt, enter show external-manager. For this example, assume the username
returned was xyz.
3. To disable the account, from the Virtual Connect Manager command prompt, enter set
external-manager Username=xyz Enabled=false.
If VC Domain firmware is 2.1x or later, perform the following:
• To remove the account and release the VC Domain from VCEM control, from the Virtual Connect
Manager command prompt, enter:
remove external-manager Username=xyz
mactype=<Factory-Default/User-Defined> MacStart=<> MacEnd=<>
wwnType=<Factory-Default/User-Defined> WwnStart=<> WwnEnd=<>
serverIdType=<Factory-Default/User-Defined> serverIdStart=<>
serverIdEnd=<>
NOTE: The option “-quiet” is available to suppress user confirmation prompts. This option is
useful for scripting operations. This option is available for VC firmware 2.1x or later for the disable
account, remove the account, and release ranges commands.
Cannot resynchronize VC Domain that is in Configuration Mismatch state
Attempting to resynchronize a VC Domain that is in Configuration Mismatch results in a failed job, and the
following message appears:
Unable to import the MAC, WWN or VSN addresses. Possible reasons include
1) Address is being used in VCEM.
2) Address conflicts with an existing Exclusion Range.
3) Address does not fall within the defined VCEM Global Range.
To identify why the issue occurred, consider that both VC and VCEM use two MAC addresses for each
Ethernet network connection and two WWN addresses for each Fibre Channel connection. However, only
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