HP Insight Vulnerability and Patch Manager software 6.0 Release Notes

• Issue: Patch acquisitions can generate events containing HTTP 300 errors for some older Microsoft®
patches.
Description: For example: Error downloading patch data for Bulletin MS02-050 at
URL
http://www.microsoft.com/ntserver/terminalserver/downloads/critical/q329115/default.asp
error code 300
Solution: HP is working to correct the metadata for these older patches. However, this maintenance is
ongoing.
• Issue: When scanning a target for the first time, Vulnerability and Patch Manager deploys VPM Patch
Agent to that target. On Linux systems, this operation fails, generating an event in HP SIM.
Solution: Ignore this event. To properly deploy VPM Patch Agent on a target, select Deploy→HP Insight
Vulnerability and Patch Manager software→VPM Patch Agent menu.
• Issue: Unable to read customized scan definitions.
Solution: See the Vulnerability and Patch Manager Event Lists. If you get an error message during the
vulnerability scan, verify that the STAT Engine Service.
• Issue: If an HP SIM discovery or identification task is in progress when target systems are licensed for
HP Insight Vulnerability and Patch Manager, target systems with an IP address as their name at the
time of licensing that are later identified with a system name might become unlicensed. As a result,
these target systems must be licensed again.
Solution: Perform either one of the following:
• To avoid this issue, enable discovery and identification tasks to complete before licensing the
target systems.
• Complete the following steps to properly set up the name in HP SIM for the target systems:
1. Display the All Systems list.
2. Double-click the node name to display its system page.
3. Click the Links tab.
4. Select Edit System Properties.
5. Enter the system name in the preferred system name field.
6. Click OK.
• Issue: Some systems might be incorrectly identified and might appear capable of being licensed in
both the Vulnerability and Patch Manager column and licensing pages.
Solution: Before applying a license to a system, verify that the system is supported. To verify, see the
HP Insight Software 6.0 Support Matrix .
• Issue: Some Microsoft patches, such as MS04-025, do not appear in the Control Panel after being
installed.
Solution: To verify installation, run the vulnerability scan again.
• Issue: Microsoft Windows File Protection maintains backup copies of critical system files in a hidden
directory named dllcache. These critical files can be replaced if they are removed for any reason.
Solution: Uninstalling an application can remove some of these critical files. You might be prompted
to insert the installation media into a system when a patch is being installed and a backup file is missing
or corrupted. This condition can also occur when installing software other than patches.
• Issue: The installation fails if curly braces (“{” or “}”) are used in the account password that is used to
install Vulnerability and Patch Manager.
Solution: The account password must be changed to remove those characters before installation. The
password can be changed back to the original password after HP Insight Vulnerability and Patch
Manager installation is complete. For details, see the HP Insight Software 6.0 Preinstallation Worksheet .
Issues and workarounds 5