HP XC System Software Installation Guide Version 3.1

range: 7.390000
variance: 3.365941
std_dev: 1.834650
The following node(s) have values more than
3 standard deviations from the mean:
node n16 has a value of 789.250000
--- FAILED ---
N.6 Troubleshoot the Software Upgrade Procedure
The following list provides suggestions for troubleshooting problems you might encounter when upgrading
the HP XC System Software from a previous release to this release:
• Look at the upgrade log files to determine if there were any upgrade failures. Table N-2 (page 196)
lists the log files that are generated during a software upgrade.
Table N-2 Software Upgrade Log Files
ContentsFile Name
List of RPMs installed on the system before the upgrade
/opt/hptc/upgrade/rpm_qa_output.log
Results of the preupgradesys script/var/log/preupgradesys/preupgradesys.log
Results of the upgradesys script/var/log/upgradesys/upgradesys.log
A directory that contains files created as a result of running
the upgradesys script
/opt/hptc/etc/sysconfig/upgrade
Results of the upgrade of Linux RPMs for major upgrades
/root/upgrade.log
Results of the upgrade of HP XC RPMs for major upgrades
/var/log/postinstall.log
Results of the upgraderpms utility for minor upgrades/var/log/yum_upgrade.log and
Results of the YUM upgrade for minor upgrades
/var/log/yum.log
Symbolic links to HP XC kernel-related RPMs on the HP XC
System Software Version 3.1 DVD
/var/log/upgrade/kernel/RPMS
Symbolic links to HP XC RPMs on the HP XC System Software
Version 3.1 DVD
/var/log/upgrade/RPMS
• If you see errors in the /var/log/postinstall.log or /var/log/yum_upgrade.log files, fix
the problem by manually installing the RPMs that failed to upgrade properly:
1. Mount the HP XC System Software DVD:
# mount /dev/cdrom /mnt/cdrom
2. Change to the following directory:
# cd /var/log/upgrade/RPMS
3. Install the RPM or RPMs that failed to upgrade properly:
# rpm -Uvh rpm_name
• An upgraded system contains the xc_prev_version attribute in the configuration and management
database. Use the following command to determine if this attribute exists:
# shownode config sysparams | grep version
cmdb_version: 1.26
xc_prev_version: V2.1
xc_version: V3.0
196 Troubleshooting