HP P9000 Command View Advanced Edition Suite Software 7.3.1-00 CLI Reference Guide

9 Troubleshooting
This chapter describes how to troubleshoot Device Manager CLI problems.
Troubleshooting Device Manager CLI problems
If there is a problem with the Device Manager CLI:
• Make sure that the problem is not being caused by the PC or LAN hardware or software, and try
restarting the PC.
• Make sure that the problem is not occurring at the Device Manager server.
• Check for errors specific to the Device Manager CLI, and if there are any, take appropriate action.
For details, see the table below.
NOTE:
Make sure to read the Device Manager Release Notes. Make sure that the storage systems to be
managed are done so by a single Device Manager server.
Table 157 Device Manager CLI troubleshooting information
Description and recommended actionProblem
CAUSE: The most likely problem is that there is no java.exe file
in your path.
SOLUTION: Either update your path to include the directory holding
the java.exe supplied by the Java JDK or JRE software, or edit
the hdvmcli.bat file to specify the full path to your java.exe
file.
The Device Manager CLI does not run.
The error message says:
C:\hdvm>hdvmcli help
GetStorageArray
The name specified is not
recognized as an internal or
external command, operable
program or batch file
CAUSE: The DeviceManagerCLI.jar file might have been
moved or renamed.
SOLUTION: Make sure that the DeviceManagerCLI.jar file
has not been moved or renamed, and that you are executing from
the directory where the hdvmcli.bat and
DeviceManagerCLI.jar files reside.
hdvmcli.bat does not run. The error
message says:
C:\hdvm>hdvmcli help
GetStorageArray
Exception in thread "main"
Java.lang.NoClassDefFoundError
CAUSE: The LU is allocated to CL1-A or LUN0.
SOLUTION: Assign another port to the LU or assign a LUN other
than LUN0, and re-create the copy pair.
An attempt to create a copy pair fails.
The error message says:
[KAIC07774-E] An attempt to
create a pair has failed. This
HORCM instance could not be
started.
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