HP P9000 Command View Advanced Edition Suite Software 7.3.1-00 Release Notes

Adjusting the computer's time
If a computer's time is changed while the services of Common Component and Command View
Advanced Edition Suite products are running, Device Manager might not operate correctly. If you
need to change the time, do so before installing.
If you want to automatically adjust the time by using a protocol such as NTP, use a function that can
gradually adjust the computer time without immediately synchronizing the time when the computer
time is ahead of the actual time. There are some functions that gradually adjust the time if the difference
between the computer time and the actual time is within a certain fixed range, but immediately
synchronize the time if the time difference exceeds that range. Set the frequency of the time adjustments
for the function that you are using so that the time difference does not exceed the fixed range.
For example, the Windows Time service can gradually adjust the computer time without synchronizing
it to the actual time as long as the difference between the computer time and the actual time does not
exceed a fixed range. Therefore, check the range in which the Windows Time service can gradually
adjust the time, and then set the frequency of the time adjustments for the Windows Time service so
that the difference between the computer time and the actual time does not exceed that range.
If you cannot use functionality that adjusts the time automatically, or if you need to change the time
immediately, perform the following procedure to change the time manually:
1. Stop the services of Common Component and all Command View Advanced Edition Suite products.
2. To set the clock back, wait until the actual clock time catches up to the computer clock time, and
then restart the computer.
When using the Device Manager server in a time zone within the United States or Canada, set the
operating system of the computer on which the Device Manager server will be installed so that the
operating system is compatible with the new Daylight Saving Time (DST) rules. If the operating system
is not compatible with the new DST rules, the Device Manager server will not be compatible with the
new rules either.
Firewall functions (Windows)
Some of the firewall functions of the operating system might block socket connections on the local host.
You cannot install and operate Command View Advanced Edition Suite products in an environment
in which socket connections are blocked on the local host. When setting up a firewall in the operating
system, configure the settings so that socket connections are not blocked on the local host.
TMP environment variable (Windows)
If multi-byte characters are included in a Windows login account name, they will also be included in
the path specified in the TMP environment variable, and you will not be able to install the Command
View Advanced Edition Suite. Specify a path that does not contain multi-byte characters for the TMP
environment variable before performing an installation.
Automatically generating short file and folder names (Windows)
Make sure that the setting for automatically generating short file and folder names (8.3 format) is
enabled. Also, when installing, use a Windows account that was created when the setting was enabled.
If the above conditions are not satisfied, the install might not be successful, or Command View Advanced
Edition Suite might not work properly.
Even after installation is complete, do not change the setting for automatically generating short names.
To check whether a user was created while the setting for automatically generating short file and folder
names was disabled, execute the following command:
dir /x /a- <Windows-system-drive>:\Documents and
Settings\<Windows-account-name> | find /i Local Settings
The following two examples show the command execution results when the setting for automatically
generating short file and folder names was enabled during creation of the user, and the results when
40 Important considerations