HP P9000 Command View Advanced Edition Suite Software 7.4.0-00 Administrator Guide (web) (TB581-96325, December 2012)

Table Of Contents
SolutionProblem and causeNo.
For a user without Admin (user management) permission:
Ask a user with Admin (user management) permission
to unlock the account.
For a user with Admin (user management) permission:
Ask another user with Admin (user management) per-
mission to unlock the account. Alternatively, execute
the hcmdsunlockaccount command to unlock your
own account.
To unlock the account by using the hcmdsunlockaccount
command:
1. Execute the following command to confirm that the
Common Component services are running:
In Windows:
installation-folder-for-Common-Compon-
ent\bin\hcmdssrv/status
In Linux:
installation-directory-for-Common-Compon-
ent/bin/hcmdssrv -status
If the Common Component services are not running,
execute the following command:
In Windows:
installation-folder-for-Common-Compon-
ent\bin\hcmdssrv /start
In Linux:
installation-directory-for-Common-Compon-
ent/bin/hcmdssrv -start
2. Execute the hcmdsunlockaccount command to un-
lock the account.
In Windows:
installation-folder-for-Common-Compon-
ent\bin\hcmdsunlockaccount [/user user-
ID /pass password]
In Linux:
installation-directory-for-Common-Compon-
ent/bin/hcmdsunlockaccount [-user user-
ID -pass password]
For user-ID, specify the user ID of the user whose
account you want to unlock. For password, specify
the password of the user whose account you want to
unlock.
If the command is executed without specifying the user
option or the pass option, you will be prompted to
enter a user ID and password (in the interactive mode,
the entered character string is displayed by using re-
placement characters).
Note:
If the following symbols are included in the user ID or
password, you need to escape the symbol on the command
line:
In Windows:
Administrator Guide (Web Version) 281