HP StorageWorks P9000 Command View Advanced Edition Suite Software 7.1.1 Administrator Guide (web) (TB581-96065, September 2011)

SNMP trapsStorage system site statusStorage system
YYXP12000/XP10000/SVS200
YYXP1024/XP128
Legend
Y: Supported
--: Not supported
Required settings for receiving SNMP traps
For Device Manager to receive SNMP traps output by storage systems, the following settings must be
specified:
Device Manager must be able to use port 162/udp of the management server.
The IP address of the management server must be registered in the SNMP Agent settings for storage
systems as a target for trap notification.
Specify true for the server.dispatcher.daemon.receiveTrap property.
Receiving email alerts
You can set up Device Manager to automatically send the content of alerts to users by email. This
allows users to understand the status of storage system errors without having to log in to the
management client.
The settings required for sending alerts to users by email are described below.
NOTE:
When an event notification email encounters a delivery error, an undeliverable notification email
is sent to the address specified in server.mail.errorsTo or server.mail.from.
Device Manager sends email to users only once when an alert is issued. If the Device Manager
server fails to send an email, the same email will not be sent again. Information on an alert for
which the Device Manager server fails to send an email, as well as the email address of the intended
destination of this email, are output to the Device Manager trace log file.
If the Device Manager server service stops before the Device Manager server sends an email about
an alert, the email will not be sent. In this case, even if the Device Manager server service is started
again, the Device Manager server will not send the email that has not been sent. Start the Device
Manager server service, and then execute the GetAlerts command from the CLI or use the alert
management function from the GUI, to make sure that actions have been taken for every alert.
If you set up an environment or perform maintenance for a storage system that has already been
registered in the Device Manager server, the storage system might generate many alerts. As such,
we recommend that you disable the email notification function during such tasks.
The users who receive emails need to use email software that supports Unicode (UTF-8) encoding
because, when sending an email, the Device Manager server sets the character encoding of the
email to Unicode (UTF-8).
Setting up the SMTP server for email alerts
Set up your SMTP server so that the Device Manager can connect to it.
Setting up logs and alerts124