HP StorageWorks P9000 Command View Advanced Edition Suite Software 7.1.1 Administrator Guide (web) (TB581-96065, September 2011)

Acquiring maintenance information on the management server
If a management server failure occurs, acquire the maintenance information necessary for analyzing
the cause of the failure, such as database files and log files.
Maintenance information for the management server can be acquired by executing the command
shown below. When you execute the command, maintenance information (log files and database
files) is acquired, and four archive files (.jar, .hdb.jar, .db.jar, and .csv.jar) are created.
In Windows:
installation-folder-for-Common-Component\bin\cvxpaegetlogs /dir folder-
name [/types P9000-Command-View-AE-Suite-product-name[ P9000-Command-
View-AE-Suite-product-name ...]] [/arc archive-file-name] [/logtypes
log-file-type[ log-file-type ...]]
In Linux:
installation-directory-for-Common-Component/bin/cvxpaegetlogs -dir
directory-name [-types P9000-Command-View-AE-Suite-product-name[ P9000-
Command-View-AE-Suite-product-name ...]] [-arc archive-file-name]
[-logtypes log-file-type[ log-file-type ...]]
CAUTION:
• In Windows, log on as a member of the Administrators group. In Linux, log in as root.
• Do not execute more than one cvxpaegetlogs command simultaneously.
• If the KAPM05318-I or KAPM05319-E message is not output after the cvxpaegetlogs command
is executed, the command did not complete because sufficient free space was not available for
the directory specified in the dir option. Free up sufficient space in the directory, and then re-
execute the cvxpaegetlogs command.
You can specify the following options for the cvxpaegetlogs command:
dir
Specify the name of the directory on a local disk that stores maintenance information. If the dir-
ectory has already been created, empty the directory.
The maximum length of a path name that can be specified is 41 bytes. For details about the
maximum length of a path name when an application name other than DeviceManager is
specified in the type option, see the manual for each product.
You can specify any printable ASCII character excluding certain special characters. You cannot
specify the following characters:
\ / : , ; * ? " < > | $ % & ' `
However, you can specify backslashes (\), colons (:), and slashes (/) in Windows, or slashes (/
) in Linux as a path delimiter. Do not specify a path delimiter at the end of a path name.
In Windows, to specify a space character in a path name, enclose the path name in double
quotation marks ("). In Linux, you cannot specify a space character in a path name.
types
Specify the names of the P9000 Command View AE Suite products to acquire maintenance in-
formation for when maintenance information cannot be collected for one or more products due
to a failure. To acquire maintenance information for Device Manager, specify DeviceManager.
To acquire maintenance information for Tiered Storage Manager, specify TieredStorageMan-
ager. To acquire maintenance information for Replication Manager, specify ReplicationMan-
Administrator Guide (Web Version) 259