HP StorageWorks P9000 Command View Advanced Edition Suite Software 7.1.1 Administrator Guide (web) (TB581-96065, September 2011)

3. Start the P9000 Command View AE Suite product services.
installation-directory-for-Common-Component/bin/hcmdssrv -start
Acquiring a thread dump of the HCS Device Manager Web Service (Linux)
To acquire a Java VM thread dump:
1. Execute the following command:
# kill -3 PID
PID is a process ID written in the installation-directory-for-Common-Component/
CC/web/containers/DeviceManagerWebService/logs/cjstdout.log file.
The javacorexxx.xxxx.txt file is output to
installation-directory-for-Common-Component/CC/web/containers/
DeviceManagerWebService.
2. Stop the P9000 Command View AE Suite product services.
installation-directory-for-Common-Component/bin/hcmdssrv -stop
3. Start the P9000 Command View AE Suite product services.
installation-directory-for-Common-Component/bin/hcmdssrv -start
Checking audit log data
Audit log data has the following format.
• In Windows:
When you open an event by selecting Event Viewer and then Application, the following is displayed
in the Description area in Event Properties.
program-name [process-ID]: message-portion
• In Linux:
The contents of a syslog file
date-time server-name (or IP-address) program-name[process-ID]:
message-portion
The format and contents of message-portion are described below.
NOTE:
In message-portion, a maximum of 953 single-byte characters can be displayed in a syslog
file.
Troubleshooting264