HP StorageWorks P9000 Replication Manager Software 7.1 CLI User Guide (TB584-96026, May 2011)

Specifying settings for using VSS
If you want to use VSS to perform an online backup of a file system or an Exchange database, the
following settings are required:
• The Application Agent and RAID Manager environments must be set up so that Application Agent
can perform VSS backups. Moreover, it is necessary to create a pair before backup. When creating
a pair, specify the -m noread option in the paircreate command.
• RM Shadow Copy Provider must be installed in advance on the file server, or both the database
server and the backup server. Note that if RM Shadow Copy Provider has not been installed on
the servers when Application Agent is installed, RM Shadow Copy Provider will be installed to-
gether with Application Agent. For details about how to install RM Shadow Copy Provider separ-
ately, see the RAID Manager documentation.
Before you install RM Shadow Copy Provider, use the Services pane in the Windows Computer
Management console (for Windows Server 2003) or Server Manager console (for Windows
Server 2008) to make sure that the Windows services are set to the default settings shown in the
following table:
Table 47 Default settings for Windows services related to RM Shadow Copy Provider
Startup typeDisplayed nameService name
AutomaticRemote Procedure Call (RPC)RpcSs
AutomaticEvent LogEventLog
AutomaticDCOM Server Process LauncherDcomLaunch
AutomaticSecurity Accounts ManagerSamSs
AutomaticWindows Management Instrumentationwinmgmt
ManualCOM+ Event SystemEventSystem
ManualWindows InstallerMSIServer
ManualVolume Shadow CopyVSS
ManualCOM+ System ApplicationCOMSysApp
ManualDistributed Transaction CoordinatorMSDTC
If you attempt to install RM Shadow Copy Provider when these Windows services are not set to
their default settings, the RM Shadow Copy Provider service will not be registered as a Windows
service. In such a case, when the backup command is executed when VSS is specified in the
-mode option, an error message will be displayed and processing will terminate with an error.
• The execution of the raidvchkset command, described in the RAID Manager manual, is not
necessary.
• Edit the VSS definition file on the file server or database server. The VSS definition file
(vsscom.conf) is stored in the following location. Do not add or delete parameters.
Preparation for using Application Agent148