HP XP7 Command View Advanced Edition Administrator Guide (Web Version) (TK981-96004, May 2014)

4. Select a file that you want to download.
• Existing Dump Files indicates the last dump file that you downloaded. Select this when you
want to re-download a previously downloaded dump file. If you have not downloaded any
dump files from the Tool Panel, this item does not display even if you have acquired a dump
file via SVP.
• Normal Dump includes all information about the SVP and the minimum information about the
storage system. Select this when you have a less serious problem such as incorrect display.
• Detail Dump includes all information about the SVP and the storage system. Select this when
Remote Web Console has a serious problem (for example, Remote Web Console does not
start) or when you need to determine if the storage system has a problem.
• Detail Dump (for DKC Performance) contains the I/O-performance-related information. This
includes performance monitor collection information, in addition to information applicable to
Detail Dump. Choose Detail Dump (for DKC Performance) to check for I/O performance
problems.
Note that while processing takes place, DKC I/O performance may be affected. During
processing, you cannot use Remote Web Console to change the system configuration or
perform SVP maintenance operations.
5. Click Next. A message appears confirming the execution of compression of the dump files.
6. Click OK. File compression processing starts. When the file is compressed, the Download Dump
Files dialog box opens for the download.
7. Click Download. The File Download dialog box opens.
8. On the File Download dialog box, click Save this file to disk, and then click OK. The Save As
dialog box opens.
9. Specify the download destination, and then click Save. When the file is downloaded successfully,
the Download complete dialog box opens.
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